Received an item which is far bigger than that ordered, tried to sort out a return but its impossible. Why make it so hard having to put in codes etc which are impossible to find without losing the p... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Beinging less mobile and also on a limited income, still able to comfortably shop with all the High street and Outlet brands to remain right up to date with the rest of Society when it comes to fashio... Se mere
There's no accurate sizing information, so only 3 of 9 items I ordered fit remotely well. That would be fine if I didn't have to pay to return the items, but even so it's not that big a deal. However,... Se mere
This was my first visit to the site, I had spotted what I thought was a Pullover last seen in M&S but not available in my size at the time. I have since found out that suppliers to stores sometimes co... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Surplus and last season stock from big brands. Womens and mens wear saved from destruction or landfill and brought to you at up to 80% off original retail price. Perfect quality clothes at amazingly low prices. Labels have been removed but who needs a label?
Kontaktoplysninger
Unit B3 Phoenix Trading Estate, London Road, GL5 2BX, Stroud, Storbritannien
- 01453 297447
- team@secretlabel.co.uk
- secretlabel.co.uk
3,9
God
163 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 27 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
All was as expected
11. september 2023
The trousers were a good fit and very…
The trousers were a good fit and very good value. They were exactly as described.
23. juli 2023
Good prices and Service
The prices are very fair, the speed of delivery is perfect for me. The products, so far have been correctly described. Finally returns are straight forward. Just what any shopper requires. Thanks.
11. juli 2023
On a limited income or good wages, it allows everybody to afford new fashion and trendy items.
Beinging less mobile and also on a limited income, still able to comfortably shop with all the High street and Outlet brands to remain right up to date with the rest of Society when it comes to fashion. This makes me LOVE my Secret Label purches more.
9. juli 2023
Beautiful blue men’s shorts.
These shorts were well-made and washed well. They were easy to wear with the elastication and were true to size. They were a good thickness and the colour blue was beautiful and a little unusual.
11. juni 2023
I order fairly often from Secret Label…
I order fairly often from Secret Label and always get exactly what I expected good new clothes at discounted prices.
11. juni 2023
Good bargains
9. maj 2023
Besvarelse fra Secret Label
Glad you loved your order with us!
Great service
My order was dispatched and received very quickly, and I was very happy with my purchase.
11. maj 2023
Ordered 2 pairs of leggings
Ordered 2 pairs of leggings. Charged me for both pairs and postage. Then sent only 1 pair because others were out of stock. Refund was quick. Now, they’re back in stock again but I will need to pay another £4 if I want them delivered.
25. april 2023
Besvarelse fra Secret Label
Hi Sally, please do reach out to our customer service team at team@secretlabel.co.uk and we will make sure to send you a compensation voucher with us. We had a technical glitch last week which affected our stock levels for a day, but we've fixed this issue now! Thanks
Great quality clothing and brands at…
Great quality clothing and brands at really great prices.
18. maj 2023
Uopfordret anmeldelse
Great clothing at great prices combined…
Great clothing at great prices combined with first class service.
19. april 2023
Besvarelse fra Secret Label
So glad to hear you were happy with your order! If sign up to our loyalty app on site we can make sure you get a reward with your next order
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.