Received an item which is far bigger than that ordered, tried to sort out a return but its impossible. Why make it so hard having to put in codes etc which are impossible to find without losing the p... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Beinging less mobile and also on a limited income, still able to comfortably shop with all the High street and Outlet brands to remain right up to date with the rest of Society when it comes to fashio... Se mere
There's no accurate sizing information, so only 3 of 9 items I ordered fit remotely well. That would be fine if I didn't have to pay to return the items, but even so it's not that big a deal. However,... Se mere
This was my first visit to the site, I had spotted what I thought was a Pullover last seen in M&S but not available in my size at the time. I have since found out that suppliers to stores sometimes co... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Surplus and last season stock from big brands. Womens and mens wear saved from destruction or landfill and brought to you at up to 80% off original retail price. Perfect quality clothes at amazingly low prices. Labels have been removed but who needs a label?
Kontaktoplysninger
Unit B3 Phoenix Trading Estate, London Road, GL5 2BX, Stroud, Storbritannien
- 01453 297447
- team@secretlabel.co.uk
- secretlabel.co.uk
3,9
God
163 anmeldelser
Har besvaret 27 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I liked that I could buy good class…
I liked that I could buy good class goods at a reasonable price. However everything I have bought is either too big or small as the description is not totally accurate. I have bought two or three things I have had to sell on as not matching the sizing label.
21. august 2024
Great Secret label Orders
I have now made several online ordered with secret label, and I have not been disappointed. Always fit well, and very quick delivery.
19. august 2024
Old but love fashion
I love some of your clothes but it seems that you have to be size 10 or under .Always disappointed when I log on to a garment I like .I have managed to buy twice .
22. juli 2024
Good value for money
22. juli 2024
I have purchased one sarees from secert…
I have purchased one sarees from secert clothes but I didn't like the material and next day of delivery I send request to return and exchange it but no response from you are you running fraud buisness on Facebook and goggle why are you not responding costomer and 100 times I have send msg but no response first time on online shopping I get this types of attention many are fraud so please don't trust
And please exchange it
In your policy of exchange 24 hours send request then only you exchange but I have send 100 times request but no response how can we trust online shopping and how can we trust your brand
18. juli 2024
Uopfordret anmeldelse
Besvarelse fra Secret Label
I think you have the wrong company - we do not sell sarees, and we have no record of you as a customer. There is a company in India called Secret Label who sell Sarees, this I think refers to an order from them. Would you please remove this review from our site and apply it to the company you actually purchased from.
Brilliant company!
Brilliant company! Fantastic bargains and really good customer service.
17. juni 2024
Excellent Service and Fast Delivery
Excellent Service and Fast Delivery. Would Recommend
17. juni 2024
Fast delivery on my order
Fast delivery on my order. Fair delivery price. Excellent service thank you
17. april 2024
TERRIBLE COMPANY REFUNDS ARE NIGHTMARE…
TERRIBLE COMPANY REFUNDS ARE NIGHTMARE I WILL NEVER ORDER AGAIN FROM THEM
SHIRLEY BAGAN
Article sent back 25th March
STILL NO REFUND
TERRIBLE !!THERE ANSWER IS A COMPLETE LIE I HAVE PROOF IT ARRIVED 24TH MARÇH TODAY 12 April still NO FUNDS !!! SHOKING UNTRUTHS SHOKING
12. april 2024
Uopfordret anmeldelse
Besvarelse fra Secret Label
Hi Shirley, we are a family run business, and im truly sorry to see there was a delay with your refund, checking your order, we received the item in our warehouse on the 8th april, and refunded you on the 9th april. I do apologise for any mix up or delay in us receiving your refund or refunding your account, if you could check your account it should be in there. Thanks, Zoe
Mens shorts
Mens shorts were ordered unfortunately they were far too big although I ordered a small size. The shorts were of good quality though so it was disappointing. Had to return them which was straight forward.
18. marts 2024
Consistently excellent site.ease of…
Consistently excellent site.ease of ordering.delivery speedy.nothing to complain about.love this site.
19. februar 2024
Good selection of clothing
Good selection of clothing, easy transaction. First time buyer but will use again.
16. februar 2024
Besvarelse fra Secret Label
Thats so great to hear, thank you! We love delighting our customers :)
What’s not to like?!
Delighted with my sweater which was so much cheaper than if I’d bought it in store. Very quick delivery & well packed. What’s not to like?!
16. februar 2024
Besvarelse fra Secret Label
Thank you so much for ordering with us, it really makes our day to read a happy customer review like this!
Goods exactly as described.
Goods exactly as described - low prices - delivered on time.Can't ask for more!
22. januar 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.