Scooter Geeks Anmeldelser 

313
•
TrustScore 3.5 ud af 5

3,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Purchased decent one max battery 12.8ah lasted less than 10 charges Now it's faulty Had 12mnths warranty Customer service says 6mth warrant Scammed out of £219.99😱😡

Bedømt til 5 ud af 5 stjerner

1st class service. After looking around at various other online store I finally came across Scooters Direct and they had the best selection and even though it was near Christmas they hadn’t artificia... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Ordered once Decent One electric scooter and one Decent One Max electric scooter both grade B. Both scooters arrived within the alloted time, both in original packaging and neither looked like they ha... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I have bought electric unicycle fro this shop. After 10 months because of the Pcb malfunction I’ve crashed and the unit was completely unusable. I’ve connected the company and within 2 weeks I have... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Scooterforhandler

Skrevet af virksomheden

Experts in electric scooters, bikes and more.


Kontaktoplysninger

3,4

Middel

TrustScore 3.5 ud af 5

313 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,4

Alle anmeldelser

(313)

0 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Brand new scooter that is only a few…

Brand new scooter that is only a few weeks old and already doesn't hold it's charge for more than 20minutes when it's meant to last 30 miles

5. februar 2023
Scooter Geeks-logo

Besvarelse fra Scooter Geeks

Hi there,

Thank you for your review. We're really sorry to hear you experienced this with your recent purchase with us. Thank you for getting into contact with us via email as we were able to help you with a replacement as soon as possible. We hope you enjoy the new one!

Best wishes,
Scooter Geeks

Bedømt til 5 ud af 5 stjerner

I brought 2 of the same

I brought 2 of the same, My sons scooter broke down in few days as fault, I emailed them
They sent dpd for Friday by Tuesday morning they were sending new one out as replacement.
Brilliant. & scooters are good condition & part from that fault, nothing wrong with them & recommend scootergeeks.

21. februar 2023
Scooter Geeks-logo

Besvarelse fra Scooter Geeks

Hi there,

Thank you so much for your positive review. We're so glad to hear you are happy with our service. Happy scooting!

Take care and best wishes,
Scooter Geeks

Bedømt til 1 ud af 5 stjerner

Very disappointed

I bought a decent one grade b, the first time i took it out to test it, i had it on full power doing 25 kph on a private road with my friend behind me in his car, all of a sudden the handle bars felt like they had snapped and they dropped back towards me and were loose, i went into a speed wobble and almost lost control which could of led to me being seriously injured and the car behind hitting me, by a miracle i regained control enough to bring the scooter to a stop, i had a look at the quick release that allows you to fold down the scooter and the silver catch that holds the quick release in place was worn and barely catches the quick release to hold it in a safe position, also there was one screw missing and the other was loose on the catch, i am annoyed that the company didnt spot this fault on my scooter, il admit i didnt spot it either but this is my first time buying a scooter this company is called scooter geeks i would have thought they have the knowledge to spot a dodgy catch like that its very important to the safety of the scooter

23. februar 2023
Bedømt til 5 ud af 5 stjerner

Grade C scooter

I bought a grade C scooter. It is a much better scooter than I expected. No parts are missing at all, just couple of scratches as you can expect from refurbished item, but nothing serious. Battery life looks Okay. Next day delivery. Very happy with purchase. Well done. Thank you very much

13. februar 2023
Scooter Geeks-logo

Besvarelse fra Scooter Geeks

Thank you for your review, we really appreciate the feedback. Thanks for the 5 stars!

Bedømt til 2 ud af 5 stjerner

You can get a cheaper scooter in better condition and with better customer service through a private sale

Not a great experience. Purchased a grade B scooter and it had significant wear on the tyres and a lot of bodywork damage. Only response I got from their customer service that a grade B is a used scooter and I can return it to them at my cost. Also I felt there was little trust from the customer service team - they make you feel like you are pulling a fast one. Maybe you get lucky and get one that meets your expectation - but I didn't. Anyway, I had mine stolen so bought one in better condition with the insurance at a cheaper price at a well know internet market place. There you can see what you are buying and they are nicer to do business with.
2 stars because at least they responded.

19. december 2022
Bedømt til 3 ud af 5 stjerner

Tyres were flat on a grade b scooter…

Tyres were flat on a grade b scooter however I need to replace iner tunes which scooter geeks sent to me but I had to get it done at Halfords which cost 25 pounds and they refused to pay for I am not happy and hesitant on getting another one if I have to replace the tubes again and pay for service

13. januar 2023
Bedømt til 2 ud af 5 stjerner

when delivered the box was in a state

when delivered the box was in a state , all ripped up and falling apart

5. januar 2023
Scooter Geeks-logo

Besvarelse fra Scooter Geeks

Hi there,

Thank you for your review, we appreciate the feedback. We're really sorry that the packaging didn't arrive in a suitable state. Unfortunately, these things can happen during delivery I'm afraid. We sincerely apologies on behalf on the courier and will pass this feedback onto them.

Kind regards,
Scooter Geeks

Bedømt til 5 ud af 5 stjerner

Great service ordered for Xmas came on…

Great service ordered for Xmas came on time with delivery set it up and was ready to use fully charged have not been out on it as it’s for son for Xmas but have tried in house and all works well so far would well recommend to be fair if you buy brand new you could have issues buying a refub means it’s all tested and working perfectly so you know no issues also were upfront about any issues as it said mine can damage on read mudguard which turned out to be a tiny fingernail size crack well impressed and would recomend and use again no problem

10. december 2022
Bedømt til 5 ud af 5 stjerner

Fantastic service

Rapid service. Almost b2b priced. Great range of stock.

24. november 2022
Scooter Geeks-logo

Besvarelse fra Scooter Geeks

Thanks for the 5 stars Zach! We are glad you like our service.

Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service, delivered on time and no problem at all!

14. november 2022
Scooter Geeks-logo

Besvarelse fra Scooter Geeks

Happy to hear you loved our service Liz! Thanks for the 5 stars!

Bedømt til 1 ud af 5 stjerner

I brought a grade b .turns out spares and repairs

I brought a grade b .. not a spares and repairs ..

I have now waited over 3weeks for parts to fix my as advertised fully functioning scooter .. the lack of care is a joke and the fact they are only interested in taking your money product quality is not an issue to them even tho my scooter with a buckled disk break and battery that doesn't hold charge .. DO NOT BUY FROM THESE SCAMMERS as my scooter is not what they advertised its not even close to it .. they also agreed to send replacement parts after 2 weeks which took a week to arrive and was also missing parts .. please resolve my problem or refund me

12. november 2022
Bedømt til 5 ud af 5 stjerner

Very happy with my purchase we…

Very happy with my purchase we purchased a grade b scooter and and was very happy withbthe the condition the delivery was very quick day after item. Was well packaged gunna have a happy chikd xmas morning thankyou

3. november 2022
Scooter Geeks-logo

Besvarelse fra Scooter Geeks

Thanks for the 5 stars Lindsey! We are glad we could be of help to you.

Bedømt til 5 ud af 5 stjerner

Amazing quality scooters.

Excellent product,great quality,very good price. All round fantastic buy. Definitely shop here again,also fast reliable delivery.

3. november 2022
Scooter Geeks-logo

Besvarelse fra Scooter Geeks

We are thrilled you are enjoying your product Rachael, thanks for the 5 stars!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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