Brenda Serna is the most professional person I know. She went out of her way to satisfy me. On the other hand I am very disappointed and feel I was discriminated against with a premium that is based u... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Worked with Jim Morecroft. I was recently laid off and lost my life insurance. I was uneasy about not having coverage to protect my family. Jim helped walk me through the process and made it fast a... Se mere
Virksomheden har svaret
My agent was great! Answered all my questions and provided valuable insight on a topic I with which I have little experience. I was provided a policy that I feel is completely suitable for my fami... Se mere
Virksomheden har svaret
We were quoted one amount for $250k coverage but then charged a higher annual premium for the same $250 coverage. Why should we be charged extra because SBLI made a mistake. Honor what you quote.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Ophørende livsforsikringsselskab
- også i
- Indtægtsbeskyttelsesforsikring
- Livsforsikringsselskab
- Personforsikringsselskab
Om SBLI
Skrevet af virksomheden
What Makes SBLI Unique?
For over 115 years, SBLI, The Savings Bank Mutual Life Insurance Company of Massachusetts, has protected policyholders with affordable and reliable life insurance solutions, including term life insurance and whole life insurance. Our life insurance specialists provide expert guidance tailored to your needs.
Our Commitment and Strength:
- AM Best Financial Strength Rating of A (Excellent),¹ its second-highest rating category.
- A+ Rating & Accreditation from the Better Business Bureau, its highest rating category.²
- Over 1,000,000 families protected since our founding.
- As a mutual company, we are owned by our policyholders, aligning our interests with yours.
- 1See www.ambest.com for more information.
- 2See www.bbb.org for more information.
Need Assistance?
We're here to help. Contact SBLI’s Customer Service team Monday – Friday, 8:00 a.m. to 6:00 p.m. Eastern Time.
Kontaktoplysninger
1 Linscott Road, 01801, Woburn, USA
- 781-938-3500
- sblimarketing@sbli.com
- sbli.com
SBLI
4,3
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The company generated 3 accidental…
The company generated 3 accidental policies on me with our my knowledge.
29. oktober 2025
Besvarelse fra SBLI
Hi Freddie,
We never want a customer to feel uncertain about their policies. Our records show multiple enrollments, and our team is already addressing your request to cancel the most recent one. You should expect a confirmation shortly.
If you need any further assistance, please reach out to customerservice@sbli.com or call 1-800-694-7254. We’ll ensure this is fully resolved to your satisfaction.
—The SBLI Team
Flustered it with no response or…
I have made multiple requests for comprehensive documentation regarding the standard life insurance policy pertaining to myself and my wife, including the accidental death coverage. However, I have not received any response to date.
29. oktober 2025
Besvarelse fra SBLI
Hi Eric,
We understand how important it is to have clear documentation about your life insurance coverage, and we’re sorry for any frustration this situation has caused. Our team is reaching out to you directly via email to ensure you have the information you’re looking for.
If you have any additional questions, please don’t hesitate to contact us at customerservice@sbli.com or call 1-800-694-7254, and we’ll be glad to assist right away.
—The SBLI Team
SBLI has made our family feel secure…
SBLI has made our family feel secure for over two decades. Communication and interaction with SBLI over that time period has been easy and efficient.
29. oktober 2025
Besvarelse fra SBLI
We're happy to hear that you've had such a positive experience with SBLI. It's great to know we've been able to make your family feel secure for over two decades! Thanks for sharing.
Mixed experience
Although it has been some 20 years since I last obtained a Term Life policy from SBLI, my experience this time was different. Last time obtaining a policy was easy. I am a relatively low risk customer. Based on my history the agent told me he thought I might not need any follow up medical exam. Not only did I need to do the medical exam (which was relatively painless), I had to do an extensive interview with a representative who was not the agent. The interview involved medical questions (ok) but also extensive questions about my finances. I'm not sure how this is a legitimate path of inquiry for a life insurance company. It might be worth investigating if a claim is made and there are irregularities, but to bind a policy in the first place? When I asked the interviewer why I had to answer these questions, she said she didn't know and SBLI 'just tells me what questions to ask.' Although I went through with taking out the policy to avoid restarting this process elsewhere, SBLI lost some trust with me during this process.
1. oktober 2025
Besvarelse fra SBLI
We appreciate you sharing your experience. We regret that your recent policy application differed from your past interactions and involved extensive financial questions. We aim to make the process smoother and will review your feedback regarding the interview process to ensure it aligns with our standards. Thank you for your business.
Easy to understand what my rates and…
Easy to understand what my rates and terms will be.
29. oktober 2025
Besvarelse fra SBLI
We're happy our service is easy to use and our rates are transparent. Thank you for your feedback.
Great Experience
Easy to work with. Quick turn around from medical visit to approval.
5. november 2025
Besvarelse fra SBLI
We're glad you found it easy! Thank you for your positive feedback; we appreciate it greatly.
Besvarelse fra SBLI
We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback.
Besvarelse fra SBLI
We're happy to hear that you've had such a positive experience and are a long term member with SBLI. Thanks for sharing!
The communication was very good
The communication was very good. Only a couple mis-steps causing confusion and additional home visit.
4. november 2025
Besvarelse fra SBLI
We appreciate your feedback and are happy to hear that the communication was good overall. Thank you for your positive feedback!
Besvarelse fra SBLI
We're happy our service is easy to use and our rates seem fair. Thank you for your feedback.
I have been with SBLI for over 20 years…
I have been with SBLI for over 20 years and find their insurance rates to be the best! I have had friends and family take advantage as well. KUDOS!
29. oktober 2025
Besvarelse fra SBLI
We're happy to hear that you've had such a positive experience with our insurance rates for over 20 years! It's great to know your friends and family have benefited, too. Thanks for sharing!
Besvarelse fra SBLI
We're glad you found it easy! Thank you for your positive feedback; we appreciate it greatly.
I am extremely satisfied with my agent
I am extremely satisfied with my agent, Marc Ross, has been extremely helpful and friendly. I highly recommend Marc!
24. oktober 2025
Besvarelse fra SBLI
We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback and are so glad the agent was helpful and friendly.
Difficult getting in touch with someone…
Difficult getting in touch with someone to answer questions. Still haven’t received a call about my questions with my bill. It was much better before all the electronic communication.
22. oktober 2025
Besvarelse fra SBLI
Hello, we’ve shared your feedback with our Customer Care team, and a representative will be reaching out to assist you as soon as possible. We value the opportunity to make this right and ensure your experience is a positive one.
very poor communication
very poor communication. We are still are not sure policy is in force
21. oktober 2025
Besvarelse fra SBLI
Thank you for sharing your feedback. Your agent will be reaching out today to confirm your policy status and answer any questions. If you’d like to discuss your experience further, please contact Ross Singmaster, Direct Sales Manager, at rsingmaster@sbli.com. We appreciate you bringing this to our attention and we’re here to help.
Besvarelse fra SBLI
We're happy to hear that you had a pleasant experience. Thank you for your positive feedback; we truly appreciate it.
Our experience with SBLI has been a…
Our experience with SBLI has been a very positive and easy process.
I’m so glad Select Quote matched us with this company.
17. oktober 2025
Besvarelse fra SBLI
We're happy to hear that your experience was positive and easy. We appreciate you letting us know, and we're so glad you were matched with us!
Besvarelse fra SBLI
We're glad you had a positive experience with our professional team and their choices. Thank you for your feedback!
Have been asked to register my…
Have been asked to register my police/download the app/create an account, but was not able to move forward…
7. oktober 2025
Besvarelse fra SBLI
Thank you for your feedback. We’re glad our team was able to connect with you and get everything resolved. We appreciate your patience and are happy to hear you’re satisfied with the outcome.
Michael Hall was so easy to work…
Michael Hall was so easy to work with...answered all of my questions and I never felt rushed or pressured.
He followed up with more questions I came up with. He's a very nice person and is a definite asset to your Company
28. september 2025
Uopfordret anmeldelse
Besvarelse fra SBLI
We're happy to hear that you had such a positive experience! It's great to know that your questions were answered thoroughly and you felt comfortable. Thank you for acknowledging our team member's dedication.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.