Brenda Serna is the most professional person I know. She went out of her way to satisfy me. On the other hand I am very disappointed and feel I was discriminated against with a premium that is based u... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Worked with Jim Morecroft. I was recently laid off and lost my life insurance. I was uneasy about not having coverage to protect my family. Jim helped walk me through the process and made it fast a... Se mere
Virksomheden har svaret
My agent was great! Answered all my questions and provided valuable insight on a topic I with which I have little experience. I was provided a policy that I feel is completely suitable for my fami... Se mere
Virksomheden har svaret
We were quoted one amount for $250k coverage but then charged a higher annual premium for the same $250 coverage. Why should we be charged extra because SBLI made a mistake. Honor what you quote.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Ophørende livsforsikringsselskab
- også i
- Indtægtsbeskyttelsesforsikring
- Livsforsikringsselskab
- Personforsikringsselskab
Om SBLI
Skrevet af virksomheden
What Makes SBLI Unique?
For over 115 years, SBLI, The Savings Bank Mutual Life Insurance Company of Massachusetts, has protected policyholders with affordable and reliable life insurance solutions, including term life insurance and whole life insurance. Our life insurance specialists provide expert guidance tailored to your needs.
Our Commitment and Strength:
- AM Best Financial Strength Rating of A (Excellent),¹ its second-highest rating category.
- A+ Rating & Accreditation from the Better Business Bureau, its highest rating category.²
- Over 1,000,000 families protected since our founding.
- As a mutual company, we are owned by our policyholders, aligning our interests with yours.
- 1See www.ambest.com for more information.
- 2See www.bbb.org for more information.
Need Assistance?
We're here to help. Contact SBLI’s Customer Service team Monday – Friday, 8:00 a.m. to 6:00 p.m. Eastern Time.
Kontaktoplysninger
1 Linscott Road, 01801, Woburn, USA
- 781-938-3500
- sblimarketing@sbli.com
- sbli.com
SBLI
4,3
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy Peasy
Jessica was very helpful throughout the entire process and made it easy to apply for the life insurance!
13. oktober 2026
Besvarelse fra SBLI
We are glad you enjoyed your experience. Thank you for your feedback! We are happy our team made the application smooth for you.
Besvarelse fra SBLI
We are glad you enjoyed your experience and appreciate our team member's care. Thank you for your review.
I recently updated my life insurance…
I recently updated my life insurance with SBLI and initially had some difficulty ensuring that my health information was accurately reflected in my policy. Thankfully, I had the help of an amazing customer service representative, Joelle Palmisano.
Joelle’s patience, dedication, and follow-through helped me correct the misinformation and secure a great policy at a very good rate. She turned a frustrating situation into a positive experience, and I’m so grateful for her support.
SBLI, I hope you recognize what an outstanding employee you have in Joelle. Her dedication to both your customers and your company deserves recognition—and, in my opinion, a raise!
Thank you, Joelle, for going above and beyond!
1. oktober 2026
Besvarelse fra SBLI
We appreciate you taking the time to share your experience with us. We are happy to hear that our team member was able to provide the patient and dedicated support needed to resolve the errors. Ensuring that your coverage is accurate and affordable is very important to us, and we are glad that our representative turned a stressful moment into a seamless and positive outcome. We take great pride in our staff going the extra mile to assist our policyholders, and we will certainly ensure that this outstanding service and commitment are properly recognized internally. Thank you for your positive feedback and for trusting us with your coverage needs.
It was mainly the agent Jo Anne that I…
It was mainly the agent Jo Anne that I dealt with, she is incredible.
24. september 2026
Besvarelse fra SBLI
We're so happy to hear our team provided you with such an incredible experience. We appreciate your kind words!
Great Experience
My agent displayed great communication skills and followed up on all my questions. He was very friendly and professional.
26. september 2026
Besvarelse fra SBLI
We're so happy to hear our agent provided excellent communication and follow-up, and that their professionalism made your experience a positive one. Thank you for sharing your kind feedback!
Besvarelse fra SBLI
We are so glad to hear that our customer service was great! We truly appreciate your kind words.
I recently purchased a life insurance…
I recently purchased a life insurance policy from SBLI great experience five star review accidentally hit one star or highly recommend
14. august 2026
Uopfordret anmeldelse
Besvarelse fra SBLI
Thank you for clearing up the rating and sharing your experience! We’re glad purchasing your life insurance policy with SBLI went so well, and we appreciate your recommendation.
Brenda Serna is the most professional…
Brenda Serna is the most professional person I know. She went out of her way to satisfy me. On the other hand I am very disappointed and feel I was discriminated against with a premium that is based upon no factual medical basis and purely what someone wanted to increase the premium. A thorough review needs to be conducted including Brian O'Connell who was far from professional and only looked out for his own interest.
24. september 2026
Besvarelse fra SBLI
We truly appreciate you sharing your feedback, and we're glad to hear about your positive experience with one of our team members. We are committed to ensuring fairness and transparency in all our processes. Your insights are valuable to us as we continuously strive to improve our services.
Jack R is an asset to your company
Jack R is an asset to your company. He explained everything in depth and answered all my questions. Thanks Jack keep up the great work.
16. september 2026
Besvarelse fra SBLI
We are so happy to hear about your positive experience with our team member. We appreciate your kind words and feedback!
My agent was great
My agent was great! Answered all my questions and provided valuable insight on a topic I with which I have little experience.
I was provided a policy that I feel is completely suitable for my family's situation.
The whole process was completed in a timely manner and I am very satisfied with all of the people who represented the company from start to finish. A letter from the president and CEO welcoming me to the family upon my acceptance was an additional touch of class that was truly appreciated.
Thank you to everyone on the team from my family to yours!
16. september 2026
Besvarelse fra SBLI
We are so happy to hear about your positive experience with us! It's wonderful to know that our agent provided valuable insights and helped you find a suitable policy for your family. We truly appreciate your kind words about our team and the timely completion of the process. We strive to make every client feel like part of our family. Thank you for sharing your satisfaction with us.
Worked with Jim Morecroft
Worked with Jim Morecroft. I was recently laid off and lost my life insurance. I was uneasy about not having coverage to protect my family. Jim helped walk me through the process and made it fast and efficient. I truly appreciate his assistance as it made an uncertain time much easier.
5. september 2026
Besvarelse fra SBLI
We are truly glad to hear our team was able to provide such helpful assistance during a challenging time. Ensuring our customers feel supported and secure is always our top priority. We appreciate you sharing your positive experience with us.
Besvarelse fra SBLI
Thank you for the five-star review! We’re glad you had a great experience with the SBLI team and appreciate you taking the time to share your feedback.
Great communication with underwriter.
21. august 2026
Besvarelse fra SBLI
We're so happy to hear that our underwriter provided you with great communication. We truly appreciate your positive feedback!
Helpful and Clear
Jim was helpful and clear. He was honest and persistent in working out a couple hiccups to the process we ran into. It was great to work with someone experienced who could help me navigate the process well.
29. august 2026
Besvarelse fra SBLI
We're so glad to hear that our team member provided such helpful and clear assistance! We appreciate you acknowledging their honesty and persistence in navigating the process. We value your positive feedback.
My family has been in business for over…
My family has been in business for over 95 years and throughout my entire lifetime and dealing with any financial organization, I had by far the most positive experience of my life in career with SBLI last week. Kenya Clark assisted me above and beyond my expectations and was extremely professional, courteous, and compassionate to assist me, particularly given the recent loss of my uncle. Kenya is an asset to SBLI and provided the best Customer Service experience I’ve ever had.
25. august 2026
Besvarelse fra SBLI
Thank you for sharing such thoughtful feedback. We are deeply sorry for the loss of your uncle and are grateful Kenya was able to support you with the professionalism, compassion, and care you deserved during such a difficult time. We’ll be sure to share your kind words with her and our team.
Candace Williams was awesome
Candace Williams was awesome - her customer service was exceptional
14. august 2026
Besvarelse fra SBLI
We're so happy to hear that our team provided you with exceptional service. We appreciate your kind words!
Jack Raycroft did a great job assisting…
Jack Raycroft did a great job assisting us with all our needs. He was great to work with.
5. august 2026
Uopfordret anmeldelse
Besvarelse fra SBLI
We're so glad to hear our team provided excellent assistance. Your positive feedback is greatly appreciated!
Besvarelse fra SBLI
We're so happy to hear that your experience was easy and fast! Thank you for your kind words.
SBLI Experience
The agents I spoke with were knowledgeable and professional and very helpful. Provided a good product and good communications throughout
11. august 2026
Besvarelse fra SBLI
We are so pleased to hear that our team provided you with such a positive experience and helpful communication. Thank you for your kind words.
Not very helpful on the phone
18. august 2026
Besvarelse fra SBLI
Thank you for sharing your feedback. At SBLI, we want every interaction to be clear, helpful, and straightforward. We’d appreciate the opportunity to better understand your experience and assist you. Please contact us at 800-694-7254 or customerservice@sbli.com.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.