Saurus.com Anmeldelser 383

TrustScore 2.5 ud af 5

2,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

They owe me 6000€. They dont Respond to my Emails. Last Response is this: Dear User, We hereby inform you that we have suspended your account permanently and you will not have access to yo... Se mere

Bedømt til 5 ud af 5 stjerner

Totalmente recomendable. Tengo cuenta con ellos desde hace un año aprox. No un solo problema y cuando he tenido dudas me las resolvieron sobre la marcha, muy rápido. La verdad dan mucha confianza la... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

My friend sent me 250 euros and immediately the money hit my account my account got blocked. I have been trying to transfer the money to my card and withdraw but they keep sending me error message.... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Servicio al cliente del 10 ! tardan minutos en resolverte cualquier incidencia, acceso al servicio a través de App, no tienes necesidad de trasladarte a ningun lado, 12h ininterrumpidas 7 dias a la se... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Bank

Skrevet af virksomheden

Crea tu cuenta corriente digital, pide tu tarjeta Mastercard y manda dinero a tus seres queridos


Kontaktoplysninger

2,7

Under middel

TrustScore 2.5 ud af 5

383 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Un banco diferente

Un banco diferente.
En crecimiento e innovación continuo; con todo lo conseguido como valor y mejoras día a día que lo hacen atractivo y práctico.
Trato cercano y agradable.
Lo recomiendo

25. april 2023
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Besvarelse fra Saurus.com

Muchas gracias José Maria. Para nosotros es muy importante conocer vuestra opinión y agradecemos que sean tan positivas. Un saludo

Bedømt til 1 ud af 5 stjerner

It has been 3weeks I transferred €2500…

It has been 3weeks I transferred €2500 to my Saurus and you guys refused me to access my fund I have send all the documents requested from my bank to you guys no response yet. I’m giving you guys 1 week to reverse my money thief’s failure to reverse my fund something you love so much would be taking from you… SCAMMERS 100%

31. marts 2023
Uopfordret anmeldelse
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Besvarelse fra Saurus.com

Good morning, We are sorry to hear about your experience. As we informed you via email, we need to carry out routine verifications and request documents. If the documents are not provided, we automatically reverse the funds. That is what we did in your case, as we informed you. Regards

Bedømt til 5 ud af 5 stjerner

Las transferencias son inmediatas

Las transferencias son inmediatas, no debo esperar 24 o 48horas como la banca tradicional.
Las comisiones por transferencia es de 1euro sepa. Por cualquier cantidad Dónde otro banco siempre me cobraba 20euros!!.
Mi banco tradicional me cobra cada que puede 38euros de comisión por descubierto, por mantenimiento,por no llegar al mínimo de ingresos,ufff por todo!!. Llegué a pagar casi 300euros sólo por mantenimiento anual.
Desde que uso saurus esto no me pasa.cobran 0.20 por transferencia entre cuentas,y 0.80 por transferencia a otro banco...eso es increíblemente barato.
Simple, sencillo fácil de usar....una pasada . Lo recomiendo 100 por 100.

22. april 2023
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Besvarelse fra Saurus.com

Muchas gracias Malu. Queremos ser completamente transparentes en cuanto a comisiones y tiempos de emisión. Muchas gracias por apoyar nuestro proyecto.

Bedømt til 5 ud af 5 stjerner

Banco del Futuro

Empresa sana y clara por dentro y por fuera.Tecnología de vanguardia con un personal de primera.El banco del futuro.

20. april 2023
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Besvarelse fra Saurus.com

Muchas gracias, somos una empresa tecnológica que trabajamos día a día para traer innovaciones tecnológicas. Un abrazo

Bedømt til 1 ud af 5 stjerner

Hello after several messages since 2022…

Hello after several messages since 2022 I still have no news for my repayment of my funds now please repay my funds as soon as possible

20. maj 2022
Uopfordret anmeldelse
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Besvarelse fra Saurus.com

Good afternoon, please email us to support@saurus in order to help you further.

Bedømt til 5 ud af 5 stjerner

Servicio profesional

Servicio profesional, atención al cliente va genial y son rápidos para solucionar incidencias

20. april 2023
Uopfordret anmeldelse
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Besvarelse fra Saurus.com

Muchas gracias Pablo, nos enfocamos mucho en traeros un buen servicio al cliente y una atención personalizada. Un saludo!

Bedømt til 1 ud af 5 stjerner

Cuenta inabilitada....

cree mi cuenta de saurus hace unos dias hsta ahi todo bien
intente cambiar la contraseña de mi cuenta ya que no me acordaba y ahora me aparece el mensaje
cuenta inactiva por el usuario si crees que es una equivocacion ponte en contacto con nosotros supportsaurus.com

me e puesto en contacto con ellos via mail
y no e recibido ningun tipo de ni respuesta automatica ni respuesta no hay ninguna manera mas de contactar con ellos que no sea por el correo electronico
estoy desesperado por desbloquear mi cuenta.

19. april 2023
Uopfordret anmeldelse
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Besvarelse fra Saurus.com

Buenas tardes Codes, le informamos que su incidencia fue resuelta ayer. Sentimos el inconveniente.

Bedømt til 5 ud af 5 stjerner

I have been using the app for several…

I have been using the app for several years, and I have to say that it has been a luxury of service. Any small incident has been resolved very quickly. As things are in the current banking world, it is a pleasure to use a close and secure fintech.

19. april 2023
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Besvarelse fra Saurus.com

Thank you! It is very important for us to know your opinion and we are proud of our product.

Bedømt til 5 ud af 5 stjerner

Una gran alternativa a la banca…

Una gran alternativa a la banca tradicional. Una app muy intuitiva y fácil con un gran desarrollo.
Detrás hay un equipo de desarrollo top.
Sistemas de pago y transferencia muy novedosos y ágiles.
Perfecta.

5. april 2023
Uopfordret anmeldelse
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Besvarelse fra Saurus.com

Muchas gracias Cristina por tu reseña. Trabajamos duro para traeros novedades y ser competitivos. Un abrazo

Bedømt til 5 ud af 5 stjerner

Una plataforma muy potente

Una plataforma muy completa para hacer todo tipo de gestiones monetarias y lo más importante es que se puede diversificar nuestro dinero en aras de su seguridad.

19. april 2023
Uopfordret anmeldelse
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Besvarelse fra Saurus.com

Muchas gracias Charo, trabajamos duro para que todas nuestras cuentas sean seguras.

Bedømt til 1 ud af 5 stjerner

I have my account block excuses they…

I have my account block excuses they came up with it's normal routine
How come a bank can take up to 7 days for a normal routine task, when customers have their wage going in?? how r they gonna support their families if they don't have access to the funds.????
I'm extremely disappointed by this institution do not rely on them with your money
My second week wage will be going into that rubbish bank account it will be 740£ in that account.
How am I gonna survive with this period where life is becoming hard and hard???
They ask me doccuments I provide them all even my wage slips and NI which should be private unless u r an employer.
Don't ever bank with them they do this all the time😤
I'm tired so so frustrated I text every day but no answer. if it pass this week I'll start by speaking to my employer, the taxt office and then the financial crime authority cause u can't block someone wage it's a crime.
It's the only money which should be accessible by law in this country no matter the Issue.
I send 4 of my wage slips with the password still no answer.
All my transactions a legit I send bank statement name proof everything.
But no answer.
Don't ever bank with them.
Don't bank with them they're heartless evil they using your money without telling
It's the 2nd time now it happened
Never again free my money 💰

30. marts 2023
Uopfordret anmeldelse
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Besvarelse fra Saurus.com

Dear user, we have requested you many documents that you have not provided. Please, provide us with the documents in order to move forward with your case.

Bedømt til 1 ud af 5 stjerner

Sluggish bank, poor service, support and the worst I have ever used. (Don’t use this bank for your own sanity and good)

Saurus bank is a nightmare and no one deserves to go through them. 24/03/2023(Friday), 3000 Euros was transferred to my account and same day, my account was placed on routine review, next days all requested documents were provided and two days later(Sunday) my account was deactivated. Saurus stated that the 3000 Euros will be reversed. From experience, reversals takes 3-5 working days and for this particular transfer, it is already two weeks and the money hasn’t been returned. I have provided all documents requested by Saurus . What else do you want?? The sender hasn’t received back the money. Can you return the money to the sender??? Why such delay when you know that you can’t give me the money and you have said in your own email that the money will be reversed back. You are no longer answering my emails which means you have not returned the money. I demand you return the 3000 Euros back to Anna Puiggros Marti. It’s a shame I had an account with Saurus.com!!! I regret it a lot now. I am waiting your answers

My mails are left unattended because I have sent repeated mails to your correct email address. Your bank is not transparent.. i have resent a mail to the address you put here now and I await your answer before the end of today. To anyone planning of using Saurus, avoid this bank and save your sanity and peace.

24. februar 2023
Uopfordret anmeldelse
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Besvarelse fra Saurus.com

Dear user, we do always respond to every email. Please check if you have contacted the correct email address, which is support@saurus.com and we will gladly prioritize your case. Regards

Bedømt til 5 ud af 5 stjerner

Payment issue Hi, please am making a report considering my funds that was hold on my account. A payment was made to my account since last year December 28 and up till this moment I can’t access the

Payment issue
Hi, please am making a report considering my funds that was hold on my account. A payment was made to my account since last year December 28 and up till this moment I can’t access the payment. I have written up to 10 email as requested by an email sent to me with my detail and up till now. I haven’t gotten any response from you. It will be nice if this is being look into and my account restored back
Thanks

3. marts 2023
Uopfordret anmeldelse
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Besvarelse fra Saurus.com

Good morning, in order to help you further with your case, we need you to email us to support@saurus.com. We will help you as soon as we receive the communication. Regards

Bedømt til 5 ud af 5 stjerner

Team absolutely polite and faster.

Team absolutely polite, fast and correct. Customer Attention unrivalled and problem-solving approach Saurus is easy and useful. I love.

26. februar 2023
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Besvarelse fra Saurus.com

We truly appreciate your support and review. We work hard to bring a good customer experience. Greetings!

Bedømt til 1 ud af 5 stjerner

transaction not executed

Transaction not executed! Unauthorised transaction detected , it’s been 3 days now , I’ve been contacting the customer support, no response, I have been with saurus since last October and it has been series of stressful and anxious experience, I’ve been asked to provide evidence of payment, of which the payer had paid into my account more than 6 times since October, I had provided the the statement they claimed is not acceptable payment receipt, the Monzo bank say they don’t do payment receipt but they provided us with payment reference which I forwarded to the customer support , since yesterday no response, I received £1000 on the 17th and made a payment of 400 from my Revolut account which shows the same name. Yet I was asked to provide payment receipt. Which I did, I urge them the customer support to refund the payment to the sender.

£1586 is the total amount in my account and I can’t have access to it ,this is on of my series experience since October 2022 using saurus .with Associated email Account is Abiolammt77

I’ve requested the £1000 to be refunded back to the sender account, No response, No access to make transfer. Unauthorises transaction detected is the message.

I wonder if this bank is a genuine and legitimate financial bank

21. februar 2023
Uopfordret anmeldelse
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Besvarelse fra Saurus.com

Dear user, after reviewing your documents, your account has been opened. We apologize for the inconveniences and appreciate your patience.

Bedømt til 5 ud af 5 stjerner

Genial trato, proyecto de primera.

Genial trato, como siempre, un equipo de diez que te resuelve cualquier problema que pueda surgir...son cercanos y transparentes.La comunicación con clientes e inversores es continua..y la escalabilidad del proyecto, así como la tecnología y patentes que están desarrollando, para el progreso del negocio y la seguridad de las transacciones es de primera.

12. februar 2023
Uopfordret anmeldelse
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Besvarelse fra Saurus.com

Gracias José por tu comentario. Esperamos poder seguir creciendo y ofreceros cada día una mejor experiencia.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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