There seems to be a bit of a communication issue when a customer wants to cancel an order. Before my order had been dispatched I sent an email to cancel it but 24 hours later it was dispatched. The re... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My new Heston Blumenthal scales are superb. So accurate and easy to use. I wish I’d bought them years ago! Delivery by Yodel was a bit of a nightmare though. Not easy to get in touch with. Also… it... Se mere
The product is made of good quality plastic and does look quite solid.i have only used it for spice and saffron (and not coffee) and it does the job perfectly to grind. However, the only point for whi... Se mere
Purchased direct from Salter for the best deal I could find on the market. Fast delivery and well packed. Only had air fryer a couple of days but seems robust and with ample cooking options for my nee... Se mere
Virksomhedsoplysninger
Om Salter
Skrevet af virksomheden
Salter
Salter is a name loved and trusted by generations. For over 260 years, Salter have been manufacturing precision technology for the home, making us the UK's No.1 brand for domestic weighing scales. Remaining at the forefront of innovation, Salter now combines electrical, cookware and housewares, including scales, to deliver a full coordinated collection to suit every home.
See our latest ranges for yourselves @salteruk on Instagram, SalterUK on Facebook, or via our website Salter.com
Get in touch
Our friendly and efficient customer service team are happy to help with any queries, just head to www.Salter.com and start a live chat.
Salter
Skrevet af virksomheden
- The oldest British housewares brand
- Salter has been built on family values and for 260 years we have proudly brought people together. Whether it’s baking for the family with a Salter scale or sharing special moments over a cup of tea poured from a Salter kettle, Salter offers a range of products to make family life that little bit easier. Offering a promise of quality and reliability across our scales, kitchen appliances, cookware and bakeware, Salter delivers award winning ranges for every home.
Our Shipping & Guarantee Policies
Free shipping & 12 months guarantee
We provide free delivery to our customers on all orders over £15, we also offer a standard 12 month guarantee on all purchases with 15 years guarantee on scales subject to terms and conditions.
Kontaktoplysninger
Victoria Street, OL9 0DD, Oldham, Storbritannien
- salter.com
4,4
Fremragende
12 t anmeldelser
Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Salter
Good Morning Abigail,
hank you for leaving a review. We’re really sorry to hear that your order hasn’t arrived as expected and understand how frustrating this must be.
Please be assured that we have reached out to you directly via email to look into this further.
Best regards,
Aleksandra
Perfect experience
Easy to navigate website ; delivered ahead of schedule; works wonders and easy to clean
30. marts 2026
Salter delivery was quick & wrapped…
Salter delivery was quick & wrapped really well . The order was very easy online .
The digital kitchen scales are great & no more buying batteries .
I have used Salter products before & always have been happy with my purchase .
I would recommend them .
21. marts 2026
The products arrived quickly and within…
The products arrived quickly and within the time stated if my order. The mixer is brilliant, looks lovely and is perfect for us novice cooks. Super easy to use.
29. marts 2026
Free next day delivery!
I found a stand mixer and ice-cream maker on Slater's website but it was out of stock.
I checked the next day and was very happy to see it being available to order.
It was in the morning so I was pleasantly surprised to receive the item the very next day with free delivery!
31. marts 2026
Easy to order and delivery was quick.
Easy to order and delivery was quick.
Would recommend.
21. marts 2026
5 Stars
Arrived quickly, packaged well, used them several times already, very satisfied.
29. marts 2026
Dangerous clip on handles
Change my three star review to a five-star review due to the excellent response from the customer service team.
I will leave the review here but you have definitely given me a five-star experience.
thank you for doing your best to resolve the issue it is much appreciated.
Although that products are good quality I keep having to replace my saucepan handles which clip on and off.
Although a good idea in principle they seem so dangerous moving around with boiling hot pans not knowing whether the handles will break or not.
got to with my set both have broken had to purchase another two handles.
Just dangerous but I can't afford to buy a normal set of saucepans now I invested in these ones.
Please can we look into this design both have cracked in the same place.
5. april 2026
Uopfordret anmeldelse
Besvarelse fra Salter
Good Morning,
Thank you for taking the time to share such detailed feedback. We’re really sorry to hear about the worry and inconvenience you’ve experienced, especially when cooking with hot pans, we understand why this would be concerning.
We appreciate your kind comments about the overall quality of the products, and we recognise that removable handles are intended to offer flexibility and space‑saving benefits. We’re sorry to hear that, in your experience, the handles haven’t met your expectations and that this has caused you frustration and concern over time. Your comments about the cracking occurring in the same place are particularly helpful.
While we can’t comment on individual product issues in this space, please be assured that feedback like yours is taken seriously and is shared with the relevant teams for review as part of ongoing product evaluation and development. Safety and customer confidence are extremely important to us.
Please be assured that we have requested your details so that we may assist you further.
Thank you again for raising this.
Kind Regards,
Emily
My item arrived damaged
My item arrived damaged but a replacement was sent out immediately.
Most impressed
25. marts 2026
Salter frying pan set
Excellent product. Great value. Prompt delivery. Thoroughly recommended.
28. marts 2026
Lovely looking set
Lovely looking set, toaster cooks quickly the digital setting is great.
28. marts 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.