We have recently used Safe I.S Ltd for a Fire Risk Assessment. They were punctual, efficient and knowledgeable. Communication was excellent throughout, from first call to completion.
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Se, hvad kunderne siger
Safe I.S delivered Fire Marshal training at our warehouse facility. The trainer was clear and knowledgeable. The clarity of the course content was great. Booking was seamless and efficient. There... Se mere
Safe I.S. provided a great fire extinguisher training session that was smooth, timely, and well organized. Nick did a fantastic job as the instructor—he was friendly, engaging, and packed with helpful... Se mere
We have recently used Safe I.S Ltd for a Fire Risk Assessment. They were punctual, efficient and knowledgeable. Today they have wall-mounted fire extinguishers and conducted emergency light testing. S... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Safe I.S. offer Fire Protection & Safety Compliance throughout the UK; our qualified professionals Train, Assess and Service almost all Health & Safety Systems enabling clients to be insurance and legally compliant.
Kontaktoplysninger
31 Ormside Way, Holmethorpe Industrial Estate, , RH1 2LW, Redhill, Surrey, Storbritannien
- 0800 955 3580
- sales@safeis.co.uk
- safeis.co.uk
4,7
Fremragende
261 anmeldelser
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Use and recommend
We use SAFE IS for our fire risk assessments, specifically Nick. Happy with their service and I regularly recommend them.
19. september 2023
Uopfordret anmeldelse
Used fire risk assessment was very…
Used fire risk assessment was very professional onetime and helpful.
4. september 2023
Uopfordret anmeldelse
The appointment for the Blocks of Flats…
The appointment for the Blocks of Flats Assessment was made by Safe IS several weeks prior to the visit. The paperwork identified that the Assessor needed to be accompanied throughout and that entry to each flat would be necessary. As such arrangements were made with all owners/tenants to be available at the allocated time. The day before the visit I had a call to ask if the Assessment could be advance 2 hours. This was declined based on the sacrifices being made by people to attend. On the day the Assessor still actually turned up at 11AM and conducted the majority of the visit unaccompanied without any contact that he was onsite at all. Although the Assessment itself was well conducted and thorough the communication was vey disappointing. I have phoned the office to complain about this but actually have not received a call to explain why this occurred. All I received were the Invoices. I suggest a call to each customer directly after a visit and prior to the raising of the invoices to confirm all was satisfactory or discuss issues would be an improvement.
30. august 2023
Uopfordret anmeldelse
Thank you Ashley
Ashley really supported me through the process, booking several groups to complete training. All reported positively on the training delivered on the day. Many thanks
15. august 2023
Uopfordret anmeldelse
Friendly with great service.
17. august 2023
Uopfordret anmeldelse
Fire Risk Assessment
Assessor was very thorough, easy to book Fire Risk Assessment and report was received in a timely manner
8. august 2023
Uopfordret anmeldelse
Fire Safety Training tailored to company
Easy to book, transparent from start to finish. Excellent trainer (Sally) who adapted lesson to suit individual needs.
30. juni 2023
Uopfordret anmeldelse
Effortless to organise and well…
Effortless to organise and well delivered.
18. juli 2023
Uopfordret anmeldelse
Coram campus
We used Safe I.S Ltd for several years now and 100% extremely satisfied with their service.
Great communication and very friendly, helpful and Professionals team.
23. maj 2023
Uopfordret anmeldelse
The tutor was knowledgeable
The tutor was knowledgeable, friendly and made the whole session enjoyable.
23. juni 2023
Uopfordret anmeldelse
Always receive great service from SafeIS, prompt and speedy service, very efficient. Thank you.
Fire Risk Assessment
14. juni 2023
Uopfordret anmeldelse
Professional Excellence Guaranteed …
This is the second time SAFE IS have delivered fire marshal training and it has been a real hit with our employees.
The training is easy for the delegates to understand, effectively covering the fire triangle, legislation and the ever popular practical session where they get to use fire extinguishers.
We have used this company for almost 2 years for various fire related services - every department I have dealt with has consistently been friendly, professional and customer centric.
A great company with a great attitude! Well done!
6. juni 2023
Uopfordret anmeldelse
Great experience
Great experience, the trainer arrived in plenty of time and was very friendly and approachable. We had issues with roadwork noise outside but the trainer adapted and managed to continue the course successfully.
18. maj 2023
Uopfordret anmeldelse
5 star company and 5 star trainer.
The whole process from initial enquiry through to booking was very easy.
Mike our trainer was very knowledgeable, he made all of the candidates feel at ease, and the feedback from them was glowing!!
This is the third time we have had Mike train at our company and he has always been professional, polite and focussed the training around our business requirements. Making the training site specific whilst still covering generic topics was extremely useful and a great skill to have.
I would not hesitate in using Safe I.S. again in the future and can highly recommend.
13. april 2023
Uopfordret anmeldelse
NOT HAPPY
I booked for assessment and had to travel at last minutes changes. Fire risk assessment file was locked in my room, the assessor comment so many recommendation on the report. I emailed to them apologize that I forgot to leave the file with my staff. I have all actioned as per last year assessment. I could emailed to him all evidence. Asking to amend the report. But he said no. It was very disappointed experience. I would have reschedule the visit if the report look like I haven't done anything as per guideline because he couldn't see the file on the day he came. I am going to change the company for next year.
2. maj 2023
Uopfordret anmeldelse
Besvarelse fra Safe I.S. Ltd
Good Afternoon Susan, It was great to speak to you today, thank you for your time.
As discussed our Fire Risk Assessors can only compile their reports based on the paperwork and facts provided to them on the day of the assessment. Unfortunately a key file was unavailable, meaning some items you have already completed (such as PAT testing) where marked as a requirement in your report. Although I understand your frustration as you would have preferred a "clean" report, Fire Risk Assessments are not a pass or fail document, they are designed to be live documents, and I am glad you now understand how to update your document to allow you to manage the report going forward.
From our discussions, I am glad to understand the issue is now resolved, however, as discussed, if you need any further support, any further assistance, me and my team are here to help.
We really do value your custom and I hope that now the issue is better understood and resolved, we can continue our partnership moving forward.
Kind Regards
Liam Peskett
Sales Director
Great Training Provider
We had fire warden training carried out for 11 delegates and Mike the instructor was fantastic, would highly recommend.
20. april 2023
Uopfordret anmeldelse
Very fast turnaround with a highly…
Very fast turnaround with a highly professional team
26. april 2023
Uopfordret anmeldelse
fire marshall training
The staff that attended all said it was a great training experinece and all enjoyed it. It was very imformative.
22. marts 2023
Uopfordret anmeldelse
Fire Risk Assessment
Tony Williams from Safe I.S. Ltd was very professional and respectful.
The recommendations were very helpful for our safety.
21. februar 2023
Uopfordret anmeldelse
Came in and completed the RA for us
Came in and completed the RA for us - went through everything and corrected report when questioned
20. februar 2023
Uopfordret anmeldelse
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