I bought a course online from this company and they've taken it off of my account without telling me why and when I asked for help they're now ignoring my emails no matter how many times I ask them... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I bought a course about two or more years ago called Neurogym and Ouroboros, authored by Victoria Zimenkova. I logged in today and can't access it anymore. I've reached out to both the author and Sacr... Se mere
I have purchased the oper your voice course with, Niya Anastasia Arkhangelskaya. This course goes straight to the point compared to other courses that talk more about the theory of singing, rather tha... Se mere
Virksomheden har svaret
Today, I practice resonance. It's amazing how we can modulate our voice tone simply by breathing and consciously expressing with lips movement. It's my first time, so I still feel the muscles contract... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Online learning platform with video courses taught by leading experts on relevant topics.
Kontaktoplysninger
68 CIRCULAR ROAD #02-01 SINGAPORE, 049422, SINGAPORE, Singapore
- hello@sacrill.com
- sacrill.com
3,0
Middel
80 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Scam!
Scam!! I bought a course and it never was made available. Then I tried to cancel and there was foreign language !! Then suddenly I was charged 5 times the original price I agreed to pay for a subscription I did not want or agree to!! This was a stressful experience and I don’t recommend it to anyone
9. august 2023
Uopfordret anmeldelse
Besvarelse fra Sacrill
Hi Yola!
I'm truly sorry to hear about the distressing experience you've had. This situation is not reflective of the quality and service we aim to provide. Your feedback is important to us, and we take it seriously.
We're committed to addressing your concerns and resolving the billing issues. Please reach out to our support team via email (hello@sacrill.com) or WhatsApp (https://wtsp.cc/16468143040), as we're here to make things right and ensure your satisfaction. Your patience is appreciated, and we aim to improve your experience.
Thank you for bringing this to our attention.
Lina Kohl,
Customer Support Lead of Sacrill
Do not purchase a course from Sacrill!
Do not purchase a course from Sacrill!
I requested my trial subscription to be cancelled. This was confirmed by Sacrill.
And now €59,00 has been withdrawn without my permission.
Now has been refunded.
18. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Sacrill
Hi Isabel!
I'm sorry to hear about the challenges you've faced with your recent experience. We're dedicated to providing top-quality service, and I genuinely appreciate your feedback. We're committed to resolving the situation swiftly.
Please reach out to our support team via email (hello@sacrill.com) or WhatsApp (https://wtsp.cc/16468143040), as we're here to ensure you receive the assistance and resolution you deserve.
Your patience is greatly valued, and we're determined to make your experience more positive. Thank you for sharing your concerns with us.
Lina Kohl,
Customer Support Lead of Sacrill
SCAM!!!!!!
Hello, i bought a course on your website. I NEVER agreed for a Subscription but got charged anyway. What you do with you customers is illegal and i also read about a lot of negative reviews on trustpilot after this scam.
I give you 5 days to refund the money to my credit card otherwiese i will go for a chargeback with my bank and talk immediately to my lawyer. Your Terms of policy and terms of service is also on a language thats not readable. You should change that immadiatly or i will talk to singapore office for digital crime. I‘m from germany and i will get you if you dont change that!!!!
Thanks for your understanding
1. september 2023
Uopfordret anmeldelse
Besvarelse fra Sacrill
Hi Jo!
I understand your frustration, and I sincerely apologize for the inconvenience you've encountered. Your concerns are valid, and I want to assure you that we take them seriously.
Our priority is to ensure a fair and transparent experience for our customers. I will immediately address the subscription issue and initiate a refund. Please reach out to our support team for assistance again via email (hello@sacrill.com) or WhatsApp (https://wtsp.cc/16468143040) in order to make a refund for you. I will also make sure that our policy and terms of service are presented in a more accessible language.
I genuinely appreciate your understanding and patience. Please allow us the opportunity to rectify this situation within the specified timeframe.
Lina Kohl,
Customer Support Lead of Sacrill
SCAM.....
SCAM...... I told them to cancel my trial subscription and they confirmed they did and charged me a full subscription, never responded to my e-mails, no refund !!!
9. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Sacrill
Hi there!
I apologize for the inconvenience you've experienced. It appears there was a technical error in processing your request to cancel the trial subscription, which led to an unintended charge for the full subscription. We're committed to resolving this issue and ensuring you receive the refund you deserve. Please reach out to our support team for assistance again via email (hello@sacrill.com) or WhatsApp (you can find the link at the bottom of our website), and thank you for your patience as we work to address this technical error. Your feedback is important, and we're here to make things right.
Lina Kohl,
Customer Support Lead of Sacrill
Avoid!
I purchased a $20 course after seeing an Ad on Instagram. I took a screenshot of the login details at the time of purchase, and thank goodness I did as I never received an email nor a text with the details. I tried to log in and was taken to a Russian website (not Sacrill). I am now trying to get my money back and have emailed hello@sacrill. I will also be telling Instagram about this.
10. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Sacrill
Hi Corene,
I'm truly sorry to hear about your frustrating experience with the course purchase. This situation is not indicative of the quality we aim to provide, and we understand your concerns.
Thank you for taking steps to address this issue, including reaching out to the provided email and informing Instagram. We hope that a resolution is reached promptly, and your satisfaction is restored. If you need further assistance or have any more questions, please don't hesitate to reach out. We appreciate your patience and bringing this to our attention.
Lina Kohl,
Customer Support Lead of Sacrill
Deeply personal and very effective
It felt deeply personal, inspite of being digital. I had an excellent class, looking forward to the next workshop.
29. september 2023
Uopfordret anmeldelse
Besvarelse fra Sacrill
Hi Sacha!
We're delighted to know you had an excellent class, and we look forward to the next workshop with you. Thank you for sharing your positive experience. 🌟😊
Lina Kohl,
Customer Support Lead of Sacrill
Konnakol: Language of Rhythm
I´m trying Konnakol: Language of Rhythm. I highly recommend it! It is super fun, clear, and refreshing!! I´m not a musician but I found this course interesting, and I also wanted to try something new with my couple. And we Love it!!!!
16. september 2023
Uopfordret anmeldelse
FRAUD.SCAM
FRAUD. Its a scam, purchased several courses by mistake due to diliberately confusing and misleading 'proceed with purchase' buttons, requested refund as per Sacrill instructions, no reply, no refund. AVOID. This is a flagrant fraud.
9. september 2023
Uopfordret anmeldelse
Besvarelse fra Sacrill
Hi there,
Thank you for your feedback.
We're sorry to hear that you faced with this problem.
We kindly ask you to contact us via email: hello@sacrill.com or via WhatsApp on the website: https://sacrill.com
We're waiting for your questions!
Best regards,
Lina Kohl, Customer Support Lead
I couldn t log in
I couldn t log in, I wrote am email and very quikly the problem was solved. I am happy, thank you!
8. september 2023
Uopfordret anmeldelse
Mana Movement also for men
Mana Movement.
It was said, the course is for women but I wanted to do it, no matter I'm a man.
The course goes from conntecting the self to breath, then expanding this step by step to further movements. It ends with improvising dance with the topic allways to be connected from the inside and the breath.
I recommend the teacher and course Mana Movement.
Excuse my english - my language is german.
5. september 2023
Uopfordret anmeldelse
it’s shocking to see here many people…
it’s shocking to see here many people who have been charged for 59 $ without being asked permission.. this is literally fraud.. i have purchased a course for 19 dollars and a week later I became an sms from my bank that a purchase of 59 dollars has been made from sacrill company.. i sent an email to the company to request my refund but became no answer.. if people with the same situation come together we can sew this company..this is really unacceptable! and i have tried to contact them via whatsapp support number but guess what ? support for my country phone code number is not available and my message could not been delivered..
31. august 2023
Uopfordret anmeldelse
Besvarelse fra Sacrill
Hi there,
Thank you for your feedback.
We're sorry to hear that you faced with this problem.
We kindly ask you to contact us via WhatsApp on the website: https://sacrill.com
We're waiting for your questions!
Best regards,
Lina Kohl, Customer Support Lead
Reconencting with your feminin self - beautiful
Very nice experience of conecting with my body, my feminin self and expresing my inner energy with this beautiful graceful gentle movement. Mooving meditation, feeling present moment. Love it and definitely will practice daily :) Thank you for this beautiful course :)
1. september 2023
Uopfordret anmeldelse
TOTAL SCAM
BEWARE! Purchased a 20USD class from an add seen on Instagram. After 7 days, I was billed an extra 59USD, because my "free trial" has ended!! What free trial?? I never subscribed to a free trial, I purchased one class! SCAM is written all over that company. Getting a refund is nearly impossible. I had to file a claim for fraud - robbery is fraud - through my credit card company to get the refund.
26. august 2023
Uopfordret anmeldelse
Besvarelse fra Sacrill
Hi there,
Thank you for your feedback.
We're sorry to hear that you faced with this problem.
We kindly ask you to contact us via WhatsApp on the website: https://sacrill.com
We're waiting for your questions!
Best regards,
Lina Kohl, Customer Support Lead
Disappointing experience
I’ve purchased a course which I didn’t get access to due to it being available using computer rather than a mobile phone which seems very odd. Now they have taken 59 USD out of my account which I didn’t consent to and no response from their customer team. What a nightmare!
23. august 2023
Uopfordret anmeldelse
Besvarelse fra Sacrill
Hi Nurzhamal,
thank you for your review!
We're sorry that you faced this issue while using our service.
Please, contact us via WhatsApp here: https://account.sacrill.com/support
Let us assist you with every question you may have.
Best regards,
Lina Kohl, Customer Support Lead of Sacrill
I finally got my money back.
After a long correspondence I finnally received my money that was taken from my account for something I didnt choose. Thank you Sacrill for being fair at the end. But I do suggest that you change that policy - because it will continute to bring you bad reviews.
19. august 2023
Uopfordret anmeldelse
Besvarelse fra Sacrill
Hi Berkana,
thank you for your review!
We're sorry that you faced this issue while using our service.
As we see, there are no emails from your side.
Feel free to email us: hello@sacrill.com or contact us via WhatsApp here: https://account.sacrill.com/support
Let us assist you with every question you may have.
Best regards,
Lina Kohl, Customer Support Lead of Sacrill
Cannot cancel a subscription online in a normal way
After buying a course which came through as advertised I now have a subscription and I have been in touch with customer support but it still mentions that a payment will be deducted tomorrow after having received the confirmation this will not be the case. It is very starnge this is not showing in my account. Let's see hwat happens now.
16. august 2023
Uopfordret anmeldelse
Besvarelse fra Sacrill
Hi Frederik,
thank you for your review!
We've sent you already the prompt information about the status of your subscription. Please, check it.
Best regards,
Lina Kohl, Customer Support Lead of Sacrill
Fake platform
It seems that the courses never exist in the first place. Paid for unlimited access, never got any. Customer support only asks you to provide the same basic info (that they already have) multiple times. Then complain that they 'lose your emails due to a technical error' and never refund. I eventually refunded via Visa chargeback scheme, took me around a months. Do 1 out of 10, do not recommend.
7. august 2023
Uopfordret anmeldelse
Besvarelse fra Sacrill
Hi N.,
We deeply regret that you've encountered this issue. Could you kindly provide us with your registration email via WhatsApp on the website https://sacrill.com, by email hello@sacrill.com or just here in direct so we can investigate this matter further? Your feedback is invaluable in helping us improve our service and product.
Best regards,
Lina Kohl, Customer Support Lead
A good platform
bought a course there a week ago. the course is amazing, I like that there is no blinking while watching (I’ve experienced it before with another platform)
Get very comfort support via whatsapp
3. august 2023
Uopfordret anmeldelse
Besvarelse fra Sacrill
We appreciate your feedback and truly value your opinion!
Best regards,
Lina Kohl, Customer Support Lead
Never got access to the courses
Never got access to the courses. Customer service didn't respond to my messages but kept sending me more offers to purchase. Not worthy of even one star. I am deeply disappointed.
7. august 2023
Uopfordret anmeldelse
Besvarelse fra Sacrill
Hi Sim,
Thank you for your feedback.
We're sorry to hear that you faced with this problem.
We kindly ask you to contact us via WhatsApp on the website: https://sacrill.com
We're waiting for your questions!
Best regards,
Lina Kohl, Customer Support Lead
Anything but trustworthy
Paid them, but never got access to the courses. Refund process is a neverending nightmare.
1. juli 2023
Uopfordret anmeldelse
Besvarelse fra Sacrill
Hi Talia,
Thank you for your feedback.
We're sorry to hear that you faced with this problem.
We kindly ask you to contact us via email: hello@sacrill.com
or via WhatsApp on the website: https://sacrill.com
We're waiting for your questions!
Best regards,
Lina Kohl, Customer Support Lead
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.