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Strangetalestocollect Anmeldelser 1

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TrustScore 3 ud af 5

3,2

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Kontaktoplysninger

3,2

Middel

TrustScore 3 ud af 5

1 anmeldelse

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Bedømt til 1 ud af 5 stjerner

Violated My Consumer Rights (Strange Tales To Collect)

This business violated my consumer rights even after being informed twice of their non-compliance with FTC Federal Regulation 16 CFR Part 435.

Here’s what happened:

On Sunday, March 22, 2026, I purchased a limited edition comic book from them and immediately emailed them to ask about shipping procedures.

On Monday, March 23, I emailed them again to ensure that the item was actually in stock to make sure I didn’t need to purchase it elsewhere before supplies ran out.

Neither email was replied to.

On Tuesday, March 24, I emailed them a third time to inform them I wished to cancel. Within five minutes I had a reply stating that they were too busy to reply and that they wouldn’t cancel. This is the key part: They then stated that the item would be shipped on Thursday (March 26). Their policy states “no change of mind” so I accepted that answer and moved on. Until…

On Thursday, March 26, the item never shipped. A shipping label had not even been created yet. The only correspondence I received from them was to say they were pulling the order to ship. But it didn’t.

According to the aforementioned federal regulation, if a merchant does not meet the promised ship date, they must do three things:
-Provide a notice of the delay
-Provide updated shipping information
-Provide the consumer with the option to cancel for a full refund

None of those criteria were met.

On Friday, March 27, I emailed them and informed them of their non-compliance with federal regulation, and that since my consumer rights were violated I wished to cancel the order again. I informed them that, should the package still ship, I would refuse delivery and do a chargeback.
I received a reply that they would not cancel the order because it shipped in a timely manner (completely disregarding consumer rights). At the time of their reply a label had just barely been created. It didn’t actually ship until Saturday, March 28.

This merchant had every opportunity to be a reasonable person. Instead, they chose to be stubborn and violate people’s rights. It was honestly like dealing with someone who has finally gotten a drop of power after a life of being bullied.

Their actions caused me to have to:
-File a dispute with my bank
-File a complaint with the FTC
-Reach out to their state’s Attorney General

26. marts 2026
Uopfordret anmeldelse

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Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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