Fantastic experience Ella was very patient and helpful. Guided me through the the change of ownership online as I was having problems with and made clear with her instructions. So big thank you from... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Fantastic experience Ella was very patient and helpful. Guided me through the the change of ownership online as I was having problems with and made clear with her instructions. So big thank you from... Se mere
Virksomheden har svaret
I spoken to Liv who was patient and very helpful.My registration was handled smoothly however I had hoped to enable the 5 week puppy insurance. Once again Liv was extremely helpful , the department li... Se mere
Virksomheden har svaret
The registration form (form 8) would not work on line. Telephone answered in about 8 minutes by Olivia. She was pleasant, calm, patient, understanding and very professional. There was a history of is... Se mere
Virksomheden har svaret
The assistant could not have been more helpful. She resolved the problems I was having and guided me through registering my puppies.
We are the largest organisation in the UK devoted to dog health, welfare and training. Our objective is to make a positive difference to dogs and their owners. We run the UK's largest registration database for pedigree dogs and an activity register for crossbreed dogs.
Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 77 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
can do helpful attitude, massive improvement over the last few years, night and day.

Besvarelse fra The Royal Kennel Club
Amanda was most helpful and patient. I’ve been breeding and showing/ trials for 50 years. I am using the KC puppy pack for the first time and had problems with it not printing. Amanda was able to complete the form for me and emailed it as a pdf which I have now printed. Sorry my generation is not as savy as the youngsters. Probably my best experience with KC staff. Well done Amanda. Many thanks.

Besvarelse fra The Royal Kennel Club
I have a few medical problems,which sometimes makes it difficult to communicate on telephone, Natalie was amazing, nothing to much trouble to explain things to me ,god bless Natalie I wish all call handlers where like her,5 stars to kennel club for amazing experience

Besvarelse fra The Royal Kennel Club
Gloria was most helpful I felt she want out if her way this morning

Besvarelse fra The Royal Kennel Club
Eleanor the call handler was very helpful and understanding as again due to the Kennel clubs outdated and archaic system it has been far more challenging than necessary to register a litter of puppies. Many thanks Eleanor very helpful 👏

Besvarelse fra The Royal Kennel Club
Gloria was extremely helpful when discussing my litter registration with me and went that extra mile to help resolve the issue. Would recommend!

Besvarelse fra The Royal Kennel Club
I spoke with Loren about ordering 5 generation pedigrees because I could not do it online due to a problem. Loren was very helpful & took my order & dealt with it immediately. I also received confirmation emails. I was very pleased with her service. Thank you Loren.

Besvarelse fra The Royal Kennel Club
The phone was answered quickly. Loren listened carefully to my query and in only a few minutes referred to the correct department and came back with an answer for me. A very courteous and efficient customer service. Keep up the brilliant work

Besvarelse fra The Royal Kennel Club
One of my pedigree certs did not arrive. I waited the appropriate length of time then phoned & spoke to Marie. She was very helpful & arranged for a new cert to be sent out. It has arrived today, so I'm happy now. I'm not sure how an A3 item can go missing in the post though.....

Besvarelse fra The Royal Kennel Club
Thanks to Gloria we could organise a three generation pedigree as the Web site was daunting to embark on!
Kind, patient helpful, understanding and very helpful service.
Thankyou Gloria 🙏

Besvarelse fra The Royal Kennel Club
Tyler was friendly, approachable & could not have been more helpful.
Issue immediately sorted.
Thank you.

Besvarelse fra The Royal Kennel Club
Had a problem with the website and lost all my work the night before the woman I contacted to be honest wasn't much help but the reason I gave 5 stars to the review was this morning I got an Earth's Angel called Marie who sorted the problem out giving Me the help and support I needed as tech is not one of My strong points but this young lady sorted out the problem in the way public expect and done a 5 * job in doing so. So thanks Marie and 5 * from Me to you ❤️

Besvarelse fra The Royal Kennel Club
I have spoken with Loren several times and she is fantastic. She is always really helpful, polite and knowledgeable.

Besvarelse fra The Royal Kennel Club
I contacted Loren today to discuss my new litter registration. I had made some errors completing the online form and she got the issues sorted out and puppy registration authorised for me.
Loren was very efficient, understanding and very kind to speak to. Thank you Loren.

Besvarelse fra The Royal Kennel Club
Marie was very helpful and efficient. She resolved my problem quickly and effectively.

Besvarelse fra The Royal Kennel Club
She was super polite helpful and nice

Besvarelse fra The Royal Kennel Club
The advisor Natalie, was professional and friendly, took time to understand the problem I was having and found the solution. She was absolutely brilliant and world make me confident to use and recommend the kennel club.

Besvarelse fra The Royal Kennel Club
I was enquiring about my litter registration today, Liv was great, and got straight onto and got it processed.
Thank you.

Besvarelse fra The Royal Kennel Club
Marie was exceptionally helpful. Knowledgeable and cheerful. A very nice phone call

Besvarelse fra The Royal Kennel Club
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