The Royal Kennel Club Anmeldelser 1.828

Excellent customer service by Ella today. She was so patient guiding me through creating a new account as I needed to update my email address. She merged my old account with my new account whilst on the call.

Payment process was easy.

Thank you Ella

Incredibly helpful in sorting out some lost registrations for my dogs

My puppy registration was completed within hours and when I needed to adjust my advert, Ella was fantastic sorted it out in minutes. Excellent service ⭐️⭐️⭐️⭐️⭐️

I rang to chase up the registration of a litter of pups, Ella was extremely helpful, sorted it all out and explained step by step how to access certain areas.

Loren was amazing, was polite, very knowledgable and made us feel as if nothing was too much trouble
Thank you Loren
But the 43 minutes wait for someone to answer is way too long

Thank you to the Royal Kennel Club for being quick and efficient with my puppy registrations. I called to clarify a few things, and Aurelia was very helpful. Thank you for such great service.

Aurelia guided me through the process of phone/online registration of my dog with the kennel club. She was very kind, professional and patient with me. She answered all my questions and cleared any doubts i had. Really good experience.

Ella was very helpful and sorted my inquire

What a pleasant conversation with Ella, who made my enquire a lot less stressful.

A total credit to the Kennel Club.

Many thanks for your time and understanding.

Amazing lady (Ella) that helped me today with multiple requests. Easy and highly recommended!

The lady made the changes quickly & efficiently

Too much spam and pressure to take Kennel club insurance.

Spoke to Gloria in registrations and really helpful, friendly and went the extra mile.

Olivia was fat friendly & very efficient

Your lady was extremely helpful and patient and efficient, a pleasure to have such a service

Gloria was extremely helpful, and I have no complaints there.
Unfortunately, I had to speak to her because, once again, The RKC naming check process was a complete disappointment. I wanted to use the pedigree name of the pups grandmother (my own dog), and the Computer said NO. Although I have the name, another Kennel has been given permission to use one element of it so I was denied, which was very upsetting. It was given to my girl by a dear friend, who passed away last year, and I wanted to use the name again in tribute.
There should be room for discretion in these instances.
Two stars because Gloria was lovely, I wish I could say the same for the RKC

Awful. Can’t get in touch. Website is dreadful. Advert disappeared.
I will never use them again.

Marie was really great - she helped me with my query about the litter registration and also was able to approve the pups names. She also helped with the 'find a pup' service and the certificates. A speedy and friendly service - 10/10. Thank you, Marie!

Have called and left messages to this place to report that a Great Dane is still breeding with a hereditary autoimmune disease but they do not reply nor stop the bloodline so that they can keep their finances abundant. They are just happy to let this breeder carry on breeding causing distress to buyers of so-called "perfect" pedigree Great Danes. These dogs are far from cheap and I have spent £10,000 (yes ten thousand pounds) in five months to help my poorly puppy which devastatingly will result in having both of her eyes removed or euthanised because of a hereditary condition. Absolutely mockery of a so-called "Royal Kennel Club". Will be reporting such Code of Practice to the Board of Directors for this appalling, disgraceful behaviour.

Excellent 5* service. Thank you Marie.