I spoken to Liv who was patient and very helpful.My registration was handled smoothly however I had hoped to enable the 5 week puppy insurance. Once again Liv was extremely helpful , the department li... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I spoken to Liv who was patient and very helpful.My registration was handled smoothly however I had hoped to enable the 5 week puppy insurance. Once again Liv was extremely helpful , the department li... Se mere
Virksomheden har svaret
Fantastic experience Ella was very patient and helpful. Guided me through the the change of ownership online as I was having problems with and made clear with her instructions. So big thank you from... Se mere
Virksomheden har svaret
The registration form (form 8) would not work on line. Telephone answered in about 8 minutes by Olivia. She was pleasant, calm, patient, understanding and very professional. There was a history of is... Se mere
Virksomheden har svaret
Ella was incredibly helpful and thorough in resolving problems that had made it impossible to complete paperwork online, caused by website tech issues An absolute pleasure to talk to her. Thank you
Virksomheden har svaret
We are the largest organisation in the UK devoted to dog health, welfare and training. Our objective is to make a positive difference to dogs and their owners. We run the UK's largest registration database for pedigree dogs and an activity register for crossbreed dogs.
Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 82 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Amazing support, really easy and quick to get help with setting up and account and completing the transfer for our puppy. Marie was amazing and quickly sorted my issues.

Besvarelse fra The Royal Kennel Club
Ella was very professional a nd sorted my issue with no problem. A Credit to the organisation.

Besvarelse fra The Royal Kennel Club

Besvarelse fra The Royal Kennel Club
staff are great and do a good job - not enough of them though - and the certificates being sent out wrong etc could save a lot of issues in the first place - please sort out the system and get people who understand dog showing in the building - not just generic staff.

Besvarelse fra The Royal Kennel Club
Gloria was amazing she did change of ownership of my new pup all over the phone which made things so much easier for me,explained everything clearly to me.
Thanks Gloria ❤

Besvarelse fra The Royal Kennel Club
Marie was so helpful and talked me through the registration process and explained how to place the advertisement, Thank you

Besvarelse fra The Royal Kennel Club
I spoke with Ella. She was extremely helpful in resolving a 'registration' issue.
Thank you Ella!

Besvarelse fra The Royal Kennel Club
Speaking with the Marie helped me understand what I needed to do, she was Very calm and helpful. I was so pleased to have phoned to get the assistance I needed with the application. And ended up with a discount at the same time. Thank you Marie

Besvarelse fra The Royal Kennel Club
Marie helped me the first time and was extremely helpful. Sadly call wait on KC cost me 112.00 usa in phone charges
I was fortunate to not wait as long this time. I had emailed a week ago for help and got no response so I called again.
I got Marie thank goodness! She knows her business and process and steered me a different direction to get me what I needed and offered tips and suggestions for other transactions I will be needing.
Our AKC here is not near as knowledgeable and I have to tell you customer experience is everything and she has the skills and knowledge of her work and excellent customer service!
Nicely done Marie!

Besvarelse fra The Royal Kennel Club
Marie was excellent in customer services and solved my query straight away. Wonderful to be able to call a real human and to receive first class assistance

Besvarelse fra The Royal Kennel Club
I spoke to Marie, who was very helpful, informative and patient.

Besvarelse fra The Royal Kennel Club
Gary was amazing. Extremely informative, patient and professional. I would have no hesitation in recommending the Royal Kennel Club on the basis of this excellent service. Thank you Gary

Besvarelse fra The Royal Kennel Club
The registration form (form 8) would not work on line. Telephone answered in about 8 minutes by Olivia. She was pleasant, calm, patient, understanding and very professional. There was a history of issues on the KC web site with two joint accounts together with a third that had not been resolved. This complicated matters but Olivia sorted it all out and my initial enquiry was addressed with the registration completed. Olivia was a credit to the KC.
(p.s. the telephone on hold music is 'bluesy', calming and much better than others).

Besvarelse fra The Royal Kennel Club
Maria was lovely and so easy to talk too. So helpful and knowledgeable and helped me in so many more ways than I had called up for initially. She guided me to different areas of how the kennel club can help and to advice that will benefit myself and my young litter so much. I have NEVER had a bad experience or phone conversation with any1 at the kennel club. I really can't compliment them enough. As a 1st time breeder I am still learning and they have been so helpful

Besvarelse fra The Royal Kennel Club
Ella was extremely helpful and resolved registering my litter over the phone . I had followed the KC advice on timings for registering my litter but this potentially meant the litter wouldn’t be registered by the time they left me . Not ideal !!!

Besvarelse fra The Royal Kennel Club
Great experience got what I needed after a call with Taylor helped me out a lot thank you!

Besvarelse fra The Royal Kennel Club
Very helpful staff.Clear choice of departments available

Besvarelse fra The Royal Kennel Club
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