Fantastic experience Ella was very patient and helpful. Guided me through the the change of ownership online as I was having problems with and made clear with her instructions. So big thank you from... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Fantastic experience Ella was very patient and helpful. Guided me through the the change of ownership online as I was having problems with and made clear with her instructions. So big thank you from... Se mere
Virksomheden har svaret
I spoken to Liv who was patient and very helpful.My registration was handled smoothly however I had hoped to enable the 5 week puppy insurance. Once again Liv was extremely helpful , the department li... Se mere
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The registration form (form 8) would not work on line. Telephone answered in about 8 minutes by Olivia. She was pleasant, calm, patient, understanding and very professional. There was a history of is... Se mere
Virksomheden har svaret
The assistant could not have been more helpful. She resolved the problems I was having and guided me through registering my puppies.
We are the largest organisation in the UK devoted to dog health, welfare and training. Our objective is to make a positive difference to dogs and their owners. We run the UK's largest registration database for pedigree dogs and an activity register for crossbreed dogs.
Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 77 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Polite efficient understanding and extremely helpful!

Besvarelse fra The Royal Kennel Club
My experience with the Kennel Club was first class. The person I spoke to on the phone was very helpful with all the questions I asked.

Besvarelse fra The Royal Kennel Club
Lovely girl on the phone, helped me sort my dog’s registrations out. Was very polite and eager to help. Wait time was very short.

Besvarelse fra The Royal Kennel Club
Excellent place but waiting for a refund is a nightmare spoke to 7 people eventually spoke to a lovely lady called marie who sorted it withing 3 minutes so thanks to marie its all sorted beautiful lady on the phone ❤️

Besvarelse fra The Royal Kennel Club
I had some issues recently trying to set up a kennel name, the rules and regulations with names can honestly be trying at times (sure im not the only one) however after getting on the phone and speaking directly with a particular staff member yesterday (Gemma if the spellings right) she was from the kennel names registration dept and was genuinely brilliant. By the time i spoke to her i wont lie I was frustrated and borderline irate, she stuck with me when many these days might not have, genuinely wanted to help me out as best she could and did, would have to say she got me to a place far better than hoped for. Top notch customer service at a time its hard to find.
Thanks again to Gemma and the Kennel Club, great work.

Besvarelse fra The Royal Kennel Club
Excellent customer service by Ella today. She was so patient guiding me through creating a new account as I needed to update my email address. She merged my old account with my new account whilst on the call.
Payment process was easy.
Thank you Ella

Besvarelse fra The Royal Kennel Club
Incredibly helpful in sorting out some lost registrations for my dogs

Besvarelse fra The Royal Kennel Club
My puppy registration was completed within hours and when I needed to adjust my advert, Ella was fantastic sorted it out in minutes. Excellent service ⭐️⭐️⭐️⭐️⭐️

Besvarelse fra The Royal Kennel Club
I rang to chase up the registration of a litter of pups, Ella was extremely helpful, sorted it all out and explained step by step how to access certain areas.

Besvarelse fra The Royal Kennel Club
Loren was amazing, was polite, very knowledgable and made us feel as if nothing was too much trouble
Thank you Loren
But the 43 minutes wait for someone to answer is way too long

Besvarelse fra The Royal Kennel Club
Thank you to the Royal Kennel Club for being quick and efficient with my puppy registrations. I called to clarify a few things, and Aurelia was very helpful. Thank you for such great service.

Besvarelse fra The Royal Kennel Club
Aurelia guided me through the process of phone/online registration of my dog with the kennel club. She was very kind, professional and patient with me. She answered all my questions and cleared any doubts i had. Really good experience.

Besvarelse fra The Royal Kennel Club
Ella was very helpful and sorted my inquire

Besvarelse fra The Royal Kennel Club
What a pleasant conversation with Ella, who made my enquire a lot less stressful.
A total credit to the Kennel Club.
Many thanks for your time and understanding.

Besvarelse fra The Royal Kennel Club
Amazing lady (Ella) that helped me today with multiple requests. Easy and highly recommended!

Besvarelse fra The Royal Kennel Club
The lady made the changes quickly & efficiently

Besvarelse fra The Royal Kennel Club
Too much spam and pressure to take Kennel club insurance.

Besvarelse fra The Royal Kennel Club
Spoke to Gloria in registrations and really helpful, friendly and went the extra mile.

Besvarelse fra The Royal Kennel Club
Olivia was fat friendly & very efficient

Besvarelse fra The Royal Kennel Club
Your lady was extremely helpful and patient and efficient, a pleasure to have such a service

Besvarelse fra The Royal Kennel Club
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