I ordered on Sunday, so should be handled early Monday. Delivery scheduled for the following Tuesday.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Clearing fallen trees over footpath and chain gets dull - no problem the spares are in the toolbox. Ooops - they are used!!. Ordered 3-replacements on-line late Monday night, arrived in post Wednesda... Se mere
Easy to navigate the site and order. Prompt and efficient service and quick delivery. Great product.
I ordered 2 chains and they were delivered promptly and they look quality - unfortunately I ordered the wrong chains and called / emailed immediately. The customer services folks were excellent and ex... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We are one of the leading suppliers and manufacturers of chainsaw accessories, parts, chipper blades, stump grinding teeth and stump grinder accessories within the UK.
Kontaktoplysninger
Unit 4, Neepsend Industrial Estate, S3 8AG, Sheffield, Storbritannien
- 0114 308 6995
- sales@rotatechproducts.com
- rotatechproducts.com
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy to use website
Easy to use website
Extremely prompt next day service
Tracking of package helpful
Overpriced postage
Awful company , looked for a chain for a saw online , wasn’t on there so called them , they said they have it but want £5.00 if I order over the phone or online cheaper , they messed up by not putting online then wanted me to pay through the nose .
Robbers
A Micro Business Holding Itself Out as Being Larger: Avoid
I've bought chainsaw blades and oil from Rotatech without issue.
I then decided to buy a woodchipper. That's when I found out that Rotatech consists of only three people, of whom only one seems to work each day.
The woodchipper isn't by Rotatech at all. It's Rato by Chongqing Rato Technology Co. Ltd. It's jointly branded Rato and Rotatech.
The chipper won't start. The manual is useless; it's just the usual Chinese nonsense.
I can't even find a battery on the chipper, and a virtually meaningless diagram in the so-called manual suggests an external battery, which isnt stated or shown on the Rotatech website. There's no apparent battery connection on the chipper.
The chipper is badly designed. It took some ingenuity to put oil in.
The Rotatech website states the maximum diameter of wood the machine is designed to take to be both 100mm and 80mm. The Chongqing manual states 150mm. I sent an email to Rotatech seeking clarification. No response.
I called several times and eventually spoke to the only man at Rotatech today, who hadn't a clue about the operation of the woodchipper and said I'd need to speak to the fellow I emailed earlier today who hadn't answered.
I'm very disappointed. I feel I've been hoodwinked.
I'll see what Rotatech has to say but I think a problem lays on the horizon for them.
This is just a micro company that imports Chinese products available to other companies and lazily rebrands them as Rotatech.
Regardless of how this machine ultimately performs, if I keep it, I won't be using Rotatech again; it hasn't the size or capacity to provide any customer service.
I'd avoid it if I were you.
UPDATE
I got the woodchipper running and almost immediately smoke started billowing from either the clutch or drive belt, or both. I don't know which without removing the cover.
I'm awaiting a call from Rotatech. I'm beyond annoyed.
Great speedy service
Good gear ⚙️ and reliable delivery.
Chainsaw parts
Quick delivery, easy to navigate website, ordered a replacement chainsaw chain ( old Lidl electric chainsaw )
The replacement was perfect and cuts well
REVIEW
Usual good service. Writing a review takes longer than ordering a new bar and chain!
all good thank you
Very quick from order to receipt of…
Very quick from order to receipt of goods. However I had an issue with payment and am still waiting for a reply to email which is not so quick.
Wrong chains sent
Wrong chains sent - Customer service didn't care. I was shocked at how disinterested and unhelpful they were. I would not use again
My new place for chains
My new place for chains, bars and oils!!!
Amazing quality and value for money so won’t go anywhere else now and the customer service is 5 star.
Excellent chain for my Ryobi Chainsaw
Excellent chain for my Ryobi Chainsaw. Arrived on time and a great price. I have used the new chain and it’s perfect.
Item arrived quickly and as specified
Item arrived quickly and as specified. Excellent service
Tripod ladder
Great quality product at reasonably competetive price, with free delivery.
Clearing fallen trees over footpath and…
Clearing fallen trees over footpath and chain gets dull - no problem the spares are in the toolbox. Ooops - they are used!!. Ordered 3-replacements on-line late Monday night, arrived in post Wednesday morning. Perfect. High quality, sharp for much longer than other brands, priced to make a farmer smile.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








