We used these products for years with no issues. However in recent months (2026) the customer service has become really, really poor. Like other recent reviewers, I've had repeated problems with order... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I gave them another chance and signed up for a subscription. Paid for first class post as we were in urgent need for the first delivery. Five days later, nothing. Emailed them to cancel the order and... Se mere
Always loyal to Root2tip no matter how many other products we use but it remain our best choice within the curly hair industry. Love you guys and thank you so much Julia’s hair is glowing and shining... Se mere
Absolutely fantastic product, I’m thrilled with it. I’ve struggled for ages to detangle my daughter’s hair and used so many different products. This is so much better than anything else out there, I... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Premium quality natural beauty for textured hair and hairloss
Kontaktoplysninger
Oxgate lane, NW2 7HU, London, Storbritannien
- info@root2tip.com
- root2tip.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 20 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Love!
Absolutely love the twurly butter, nice and moisturising for my son’s hair, along with the honey rain juice that has always been a household favourite. Heavens milk is light yet moisturising also for my 1 year.
I have used the quench anti-breakage…
I have used the quench anti-breakage creme for years and I think it is one of the only products that my hair can take.
Sadly leaves hair tacky and heavy
Not all the product arrived - still awaiting for one three weeks later.
Products leave my hair (4c) feeling tacky and heavy. The products have created frizz and reversion of silk press. Quite disappointed with these products.
My hair is nice and soft and naturally…
My hair is nice and soft and naturally my hair is corse.
Quality product.
They can improve their customer service…
They can improve their customer service and deliver what customers order and also sort out their discounts online so they deduct properly.
Enquiry unanswered
I placed my order to take advantage of the buy one get one free offer. Only one of each product arrived. The second item is intended as a Christmas gift. I emailed customer service but have yet to receive a reply.
Great product and service!
Great hair products
Great hair products, they do exactly as they say! My daughters hair stays nice & moisturised whereas with other products it got drive very quickly. I’ve also noticed growth which is really good too. Will definitely be using these products for the long run!
I just love Root2tip
I just love Root2tip. My daughtes hair feels so much healthier and not dry as when I was using other products.
Quality products that are great for my hair and scalp
Purchasing was straightforward. Delivery was very quick. This is a great product and lasts ages. It’s my 2nd purchase and I’m very happy with it.
Items are good quality but soo small
Items are good quality but soo small. Overall not worth the price.

Besvarelse fra root2tip.com
The best detangler ever!
Great product and quick and efficient…
Great product and quick and efficient delivery.
trusted product
True review on dual heritage toddler
I was recommended this product for detangling, my son is dual heritage but has a really large curly afro for 19 months old.
This product is nice and sprays well, I traded my usual leave in spray conditioner for it which is actually less than half the cost but I wanted to try honey rain juice so was willing to pay more if it was amazing, however my son appears to cry more with this product and makes more fuss when I’m trying to do his hair, once it’s dry it does leave lovely curls but I feel I will be going back to our original due to cost and my son seeming to be happier when I’m doing his hair and less fuss.
Thank you Root2tip for resolving the…
Thank you Root2tip for resolving the issue with my missing/damaged item. I am so happy the issue has finally been resolved and we can move on. A happy customer is always a returning customer. I can now issue you with your 5 star.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







