Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Very good quality clear pvc corrugated roofing panels, well packed, I can see they’ve done that before, arrived without damage and they arrived a day early. All good cheers

Bedømt til 2 ud af 5 stjerner

Delivery was again appalling with DPD. Given a delivery window, not delivered, no call. Now, a whole bank holiday of work is wasted. Roofing Ventalation are really helpful, DPD are not

Bedømt til 5 ud af 5 stjerner

I'm always a little apprehensive about dealing with a company I've never dealt with before, especially on-line but my fears were allayed after my order was delivered: A. - on time B. - extreme... Se mere

Bedømt til 5 ud af 5 stjerner

Easy system to order really cost effective polycarbonate. Cut to size, well packaged and delivered promptly. Ordering from Roofing Ventillation saved me a huge amount of time and wastage, meaning grea... Se mere

Virksomhedsoplysninger

  1. Butik med tagmaterialer
  2. Byggecenter
  3. Leverandør af byggematerialer
  4. Gør det selv-butik

Skrevet af virksomheden

At Roofing Ventilation Online we specialise purely in the supply of Roof Ventilation Products, Polycarbonate Sheet, Roof Domes and Other Roofing System's. As a specialist we differ from general merchants by holding extensive stocks of all of our key product ranges. These volumes enable us to offer a next day delivery service on the majority of our products and at very competitive prices. We only sell quality products manufactured in the UK by Brett Martin Harcon, a market leading manufacturer. We understand that product accreditations, certification and testing are increasingly important, particularly in the building sector. All our products comply with the latest British and European standards and are CE marked, so when you buy from the Roofing Ventilation Online, you can be sure you will be buying a quality product that is fit for purpose and made to last. We have worked within the merchant industry for the past 30 years gaining not only product experience, but also the knowledge of the requirements that our customers need, from the enthusiastic DIYer to the experienced project manager. We offer a user friendly shopping solution, on a safe and secure site. We will strive to give you all the information you need at the click of a button with the help of installation guides and technical downloads, but are also glad to respond to emails, telephone calls and even snail mail. Visit our Contact us page for all the details you may need.


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

331 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 60 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Item missing every time we order something

Second time i order, and second time item missing... this is a joke...and every time need to wait 2 days to receive the missing item..

23. januar 2024
Roofing Ventilation-logo

Besvarelse fra Roofing Ventilation

Good afternoon,

We deeply apologise for the repeated inconvenience you've faced due to missing items in your orders. Upon investigation, it is evident that the fixings were absent on both occasions, with the first instance due to a courier mishap. Furthermore, during the second order, the fixings were part of a split delivery and should have been delivered later that day.

We understand the frustration caused by these incidents and aim to address them swiftly and effectively as soon as they are reported, which we believe we did in this case.

We acknowledge that this situation does not meet our usual service standards and are actively implementing measures to prevent similar occurrences in the future.

Kind regards,

Roofing Ventilation Team

Bedømt til 5 ud af 5 stjerner

Clear reliable information

Ordered 2 inline roof tile vents compatible with Marley Ludlow Major concrete tiles, granulated antique brown, as outlets for bathroom extractor fans following conversation with sales. Information offered, delivery date and colour match all proved reliable and accurate. Thanks all.

11. januar 2024
Bedømt til 5 ud af 5 stjerner

Second time Ive ordered a roof tile…

Second time Ive ordered a roof tile specific vent from Roofing Ventilation, they have a great product range in stock and are always there when you need to ask a question or need technical help.

27. november 2023
Uopfordret anmeldelse
Roofing Ventilation-logo

Besvarelse fra Roofing Ventilation

Good morning Mark,

Thank you for taking time to share your positive experience with us! It's great to hear that you have returned to us for a second time.

We appreciate your feedback and hope to continue to deal with you in the future.

Kind regards,

Roofing Ventilation Team

Bedømt til 5 ud af 5 stjerner

Brilliant purchase.

Exactly the same product as the ones that cost almost treble everywhere else. Arrived promptly. Very happy all round.

15. november 2023
Roofing Ventilation-logo

Besvarelse fra Roofing Ventilation

Good morning,

Thank you for taking the time to leave us such a great review.

We're so pleased to hear that you are happy with your purchase. We also appreciate your positive feedback regarding the prompt delivery. Your satisfaction is important to us, and we look forward to dealing with you again in the future.

Kind regards,

Roofing Ventilation Team

Bedømt til 5 ud af 5 stjerner

Easy to order and item correctly…

Easy to order and item correctly supplied and delivered.

5. oktober 2023
Roofing Ventilation-logo

Besvarelse fra Roofing Ventilation

Good morning,

Thank you for taking the time to leave us such a great review!

We're pleased to hear that ordering from us was a breeze and that your item was accurately supplied and delivered.

If you have any further comments or questions, please do not hesitate to contact us. We hope to deal with you again in the future.

Kind regards,

Roofing Ventilation Team

Bedømt til 4 ud af 5 stjerner

Given this as original order was out of…

Given this as original order was out of stock so had to wait a little long but overall was happy with the roofing sheets

6. oktober 2023
Roofing Ventilation-logo

Besvarelse fra Roofing Ventilation

Hi Jackie,

Thank you for your feedback!

We apologise for the inconvenience caused by the original order being out of stock. We understand that waiting can be frustrating, and we appreciate your patience. We're glad to hear that you were still happy with the roofing sheets once they arrived.

If there's anything else we can assist you with in the future, please feel free to let us know. We hope to deal with you again.

Kind regards,

Roofing Ventilation Team

Bedømt til 3 ud af 5 stjerner

Poor choice of delivery company

Good quality products dispatched promptly, but the delivery company that they use (DX Freight) is the worst I have ever experienced.

5. oktober 2023
Roofing Ventilation-logo

Besvarelse fra Roofing Ventilation

Hi Jack,

Thank you for taking the time to leave us a review.

We're glad to hear that you found our products to be of good quality and that they were dispatched promptly. We apologise for any inconvenience caused by the delivery experience with DX Freight. We understand that a smooth delivery process is important, and we appreciate you bringing this issue to our attention. We will definitely take your feedback into consideration and work towards improving our delivery services.

After discussions with our customer service team, we understand that this issue has now been resolved. If there's anything else we can assist you with, please feel free to let us know.

Kind regards,

Roofing Ventilation Team

Bedømt til 5 ud af 5 stjerner

All good.

All good. Easy site to use, sensible prices, excellent delivery and well packed.

2. oktober 2023
Roofing Ventilation-logo

Besvarelse fra Roofing Ventilation

Good morning Douglas,

Thank you for your positive feedback!

We are glad to hear that you found our website user-friendly and our prices reasonable. We take pride in ensuring excellent delivery and well-packed items for our customers.

We appreciate you taking the time to share your experience. If you have any further feedback or need assistance with anything else, please don't hesitate to reach out to us.

Kind regards,

Roofing Ventilation Team

Bedømt til 5 ud af 5 stjerner

Excellent Service

First Class service - quick delivery

2. oktober 2023
Roofing Ventilation-logo

Besvarelse fra Roofing Ventilation

Hi Julie,

Thank you for taking the time to leave us such a great review!

We're delighted to hear that you experienced first-class service with quick delivery. We understand the importance of timely delivery, and our dedicated team works hard to ensure that your order arrives promptly.

We truly appreciate your feedback and look forward to dealing with you again in the future.

Kind regards,

Roofing Ventilation Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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