This is the one subscription which I genuinely think is worth my money! I look forward to my monthly Roccabox, it's always such a nice surprise. I've used most products and the ones I haven't are give... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Prompt Delivery, Beautiful Products, Packaged Safely. I have tried most products World Wide, I am a Make-Artist, Hair stylist, over 40 years experience in Fashion. 100 per cent Recommend Rocco Box... Se mere
Virksomheden har svaret
I really look forward to my Roccabox, it’s like a lovely treat every month . Always beautiful items, well presented and delivered exactly on time.
Virksomheden har svaret
The box was delivered in good time and the presentation was lovely. However, less impressed with the promotional contents of the box. Flanerie facial cleanser, exfoliating scrub, moisturiser and eye c... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ROCCABOX is the UK’s original discovery box for all things beauty — delivering a curated edit of must-have products straight to your door every month. Our mission is simple: to help you discover new favourites from trusted, trending, and emerging beauty brands without the guesswork. Each ROCCABOX is hand-picked by our in-house beauty team, bringing you a mix of skincare, makeup, body care, and hair heroes from cult classics to indie gems. Whether you’re a skincare minimalist, makeup lover, or self-care queen, every box is designed to surprise, delight, and inspire your routine. We’ve partnered with hundreds of brands — from cult favourites to emerging innovators — ensuring every box delivers unbeatable value and genuine discovery. From monthly subscriptions to limited-edition and mystery boxes, ROCCABOX is your go-to destination for discovering what’s next in beauty. Loved by thousands, trusted by brands, and always powered by passion — beauty discovery starts here.
Unbox What’s Next in Beauty
Skrevet af virksomheden
- Discover new favourites from trusted and trending beauty brands.
- Each month, we curate a mix of skincare, makeup, and wellness heroes from brands you love and new ones to discover. From limited editions to mystery boxes, ROCCABOX makes beauty discovery effortless.
The ROCCABOX Promise
Because every box should feel as good as it looks.
We guarantee every ROCCABOX contains only authentic, high-quality products from trusted brands. Each box is hand-packed with care, inspected for quality, and delivered straight to your door.
If something arrives damaged, missing, or not quite right — our customer care team will put it right, quickly and fairly. You can always count on us for genuine products, secure delivery, and a service that puts you first.
Because beauty discovery should be exciting, not uncertain.
Kontaktoplysninger
London, Storbritannien
- info@roccabox.co.uk
- roccabox.co.uk
Unbox What’s Next in Beauty
4,1
God
392 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I ordered 2 gift sets and didn't receive them
8. december 2025
Besvarelse fra ROCCABOX
Thank you for your review — we’re really sorry to hear your gift sets haven’t arrived. 💗
There is an update on your delivery, and the ROCCABOX team will be emailing you shortly with the details and next steps so we can get this resolved as quickly as possible.
Thank you for your patience — we’ll make sure this is sorted. 🎀
I have just tried to cancel my box due…
I have just tried to cancel my box due to redundancy and I've just been asked for my redundancy letter to cancel?
I have been told apparently I'm tied in for 12 months? You will now here from my solicitors please anyone do not order these boxes
16. december 2025
Uopfordret anmeldelse
Besvarelse fra ROCCABOX
Thank you for your review. We’re sorry to hear how upset you’re feeling and appreciate you sharing your concerns. 💗
We’ve reviewed your account and can confirm that subscriptions are managed in line with the terms agreed at sign-up. In certain exceptional circumstances, we may request supporting information so requests can be reviewed fairly and consistently across all customers.
We’re currently looking into this further and will be in touch directly to clarify the position and next steps. Thank you for your patience while we review this. 🎀
Besvarelse fra ROCCABOX
Thank you for the 5 stars! 💗
We’re so glad you’re happy with the products — that’s exactly what we love to hear. Hope you enjoy every single one! 🎀
Came damaged and customer service…
Came damaged and customer service wouldn’t replace. Not great stuff in the box wouldn’t bother again
8. december 2025
Besvarelse fra ROCCABOX
Thank you for your review. We’re sorry to hear you were disappointed and would like to clarify what happened with this order. 💗
The outer shipping packaging arrived damaged in transit, but the products inside were unaffected. As the order was intended as a gift, we sent two replacement empty Roccaboxes so the items could be presented properly, as requested.
We always assess damage reports carefully to ensure products are safe to use, and we’re sorry that this resolution didn’t meet your expectations. If you’d like us to review this again, please feel free to get in touch with your order details. 🎀
No delivery
Hi i can not review as i havent had my order yet
Hi still waiting for my order its the 17th December now.
Ooh thank you so much really appreciate your help in this .I will let you know as soon as it arrives and when the hopefully the original one as well .Its a gift so that is great thanks again and very good custoker service julie
FI754770709GB parcel has arrived not sure if this is the original or the one you sent the other day..Also the box looks great and the products .There was another gift in and envelope which was seperate from the box a Serum x
Thank you for the help
8. december 2025
Besvarelse fra ROCCABOX
Thank you for your review, and we’re really sorry you’ve been left waiting — we understand how frustrating this is. 💗
We can see from the tracking that your original parcel is still showing as in transit with Royal Mail and hasn’t been marked as delivered. Although we hadn’t received a message from you about this, we didn’t want you to be left without a resolution, so a replacement order has been dispatched today. You’ll receive a separate dispatch confirmation with tracking details shortly.
If the original parcel does arrive, please let us know and we’ll advise on the next steps. Thank you for your patience, and we hope you enjoy your Roccabox once it arrives. 🎀
This experience is extremely terrible
This experience is extremely terrible. I still haven’t received my product (ordered 11 Oct), i emailed several times and have just been ignored. I will be calling and pushing further terrible customer service.
ORDER #241441
15. december 2025
Besvarelse fra ROCCABOX
We’re really sorry to read this and to hear how frustrated you’re feeling — that’s absolutely not the experience we want for any customer. 💗
We don’t ignore customer emails, so it sounds like something has gone wrong here, and we’d really like the opportunity to look into this properly for you. If you can share your order number (or resend your email to us), we’ll prioritise checking the status of your order and get back to you as quickly as possible with a resolution.
Thank you for flagging this — we’re keen to get it sorted and put things right. 🎀
Besvarelse fra ROCCABOX
Thank you for the 5 stars! 💗
We’re so happy to hear you loved the products and had fun with your box — that’s exactly the vibe we’re going for.
Hope your next Roccabox brings even more excitement! 🎀
Had a Roccabox subscription 4 years ago…
Had a Roccabox subscription 4 years ago and products were far superior then. This time I have been very disappointed with selection and true values
1. december 2025
Besvarelse fra ROCCABOX
Thank you for taking the time to leave your review and for sharing your honest experience. 💗
We really appreciate that you’ve been with us in the past, and we’re sorry to hear this box didn’t live up to the standard you remember from before. Our curation has evolved over the years, but we understand that if the selection and value didn’t feel right for you this time, that’s disappointing.
If you’re happy to share your order number, we’d love to review the box you received and go through the contents with you so we can better understand where it fell short. Feedback from long-standing customers is incredibly valuable to us and helps shape future boxes. 🎀
Reliable delivery and great item.
4. december 2025
Besvarelse fra ROCCABOX
Thank you for the 5 stars! 💗
We’re so glad delivery was reliable and that you loved your item. Really appreciate the support — hope to treat you again soon! 🎀
Rocvobox Experience…
I love the elements of surprise every month. Wrapped wonderfully and always arrives quickly. Great value for money. I have discovered products I never would have and everyone compliments me on my skin and glow whereas they didn’t before and I’m 60 now so a big thank you to Roccobox staff who are always quick to respond to queries too. Xxx
2. december 2025
Besvarelse fra ROCCABOX
Thank you so much for the amazing 5-star review — this truly made our day! 💗
We love hearing how much you enjoy the surprise each month, and it means everything to us that your skin and glow are getting noticed too. That’s exactly why we do what we do.
We’re also really glad our team has been able to support you quickly whenever needed — your kind words about our customer service mean a lot.
Thank you for being part of the Roccabox family, and here’s to many more glow-up moments ahead! 🎀 xxx
I elected to skip but sent anywasy
2. december 2025
Besvarelse fra ROCCABOX
Thank you for your review, and we’re really sorry to hear this happened — that’s not the experience we want for any of our subscribers. 💗
If you selected to skip your box, it shouldn’t have been dispatched, so we’d really like to investigate what went wrong here. If you’re happy to share your order details with us, we’ll look into this straight away and make sure it’s put right for you.
Thank you for flagging this — we appreciate you giving us the chance to resolve it properly. 🎀
The contents of Roccabox are 90% of the…
The contents of Roccabox are 90% of the time very very good. It was one of my favourite beauty box subscriptions
1. december 2025
Besvarelse fra ROCCABOX
Thank you so much for the 5 stars! 💗
We’re really happy to hear that the contents consistently hit the mark for you — and being called one of your favourite beauty box subscriptions is a huge compliment.
We’ll keep pushing to make that 90% even higher. Thank you for your continued support — it truly means everything to us. 🎀
Would definitely recommend.
Amazing subscription box, high quality products. And the absolute BEST customer service!! I have multiple beauty subscription boxes each month, and Rocca is by far my favourite. I wish I knew about it sooner.
1. december 2025
Besvarelse fra ROCCABOX
Thank you so much for the 5 stars! 💗
This honestly means the world to us. We’re thrilled that you love the quality of the products — and hearing that our customer service stands out above the rest is the biggest compliment we could receive.
To be named your favourite among multiple subscriptions? That’s huge. We’re so glad you found us (even if we wish it had been sooner too 😉), and we’ll keep working hard to make every single box worthy of that top spot.
Thank you for being part of the Roccabox family! 🎀✨
Very disappointing would not buy again
Says it should be £60 to £100 with of products, you will be lucky if it's as much as £20. Very disappointing would not buy again sure my order number was Order #243227
1. december 2025
Besvarelse fra ROCCABOX
Thank you for sharing your feedback — and we’re really sorry to hear how disappointed you felt with your box. 💗
All of our box values are calculated using each brand’s official RRP, and the box you received should have totalled within the £60–£100 value range advertised. That said, we completely understand that if it didn’t feel that way to you, that’s frustrating — and that matters to us.
If you’re willing to share your order number, we’d genuinely like to review the contents with you and double-check everything against what was promised. Your experience is important, and we’d appreciate the chance to look into this properly for you. 🎀
Besvarelse fra ROCCABOX
Thank you for taking the time to leave your review. 💗
We’re really sorry to hear the box didn’t feel worth the money for you — that’s never the experience we want anyone to have.
If you’re open to it, we’d love to take a look at your order, go through the contents with you, and understand what didn’t land this time. Your feedback genuinely helps us improve future boxes and make the value feel clearer and more consistent.
Thank you again for sharing your experience. 🎀
Delivery was fast and seamless
Delivery was fast and seamless. Products not so much. Some of them i enjoyed such as DR lipp. But the face cream , eye cream and hair spray..really strange ...I could not find much online about them. I won t be using them so ...quite a lot of mamy for things that i dont feel comfortable using
24. november 2025
Besvarelse fra ROCCABOX
Thank you for taking the time to leave your review. 💗
We’re glad to hear delivery was smooth and that you enjoyed some of the items — but we’re really sorry the rest of the products didn’t feel right for you.
All the brands we feature are fully vetted and sourced directly from trusted suppliers, including newer or niche brands that aren’t always widely advertised online yet. That said, if something doesn’t feel comfortable for you to use, we completely understand — your experience and confidence in the products matter.
If you’d like to share your order number, we’re happy to walk through the box with you, provide full brand info, and make sure everything included meets our usual standards.
Thank you again for the honest feedback — it genuinely helps us refine future boxes. 🎀
What's not to love. I like the products and i like your not…
I like the products and i like your not tied into a minimum subscription. They are one purchases
26. november 2025
Besvarelse fra ROCCABOX
Thank you for the 5 stars! 💗
We love hearing that you’re enjoying the products — and yes, the flexibility is something we’re really proud of. No contracts, no commitment, just buy the boxes you want, when you want them.
So glad the one-off purchase option works for you. Can’t wait to treat you again soon! 🎀
Not what your promised
It looked nice and good quality but not £100 worth of products as stated, you get 4 things
18. november 2025
Besvarelse fra ROCCABOX
Thank you for taking the time to leave a review and for the 4 stars, even though the box didn’t fully meet your expectations. 💗
We’re really sorry to hear it didn’t feel like £100 worth of products to you. The value is calculated using each brand’s official RRP, but we completely appreciate that how it feels in real life is just as important.
We’d love to take a closer look at your box and go through the contents with you. If you can drop us a message with your order number, we can double-check the total value and make sure everything you were meant to receive was included.
Thank you again for the honest feedback — it genuinely helps us improve future boxes. 🎀
Great box I bought 2 and has similar…
Great box I bought 2 and has similar products but it's fine as I'm using one box as gift . Worth it as products inside were expensive! 😘 Will buy again. Thanks
5. november 2025
Besvarelse fra ROCCABOX
Thank you so much for the lovely review! We’re glad you enjoyed your boxes and that the value met your expectations. 💗
Some items can be repeated across multiple boxes, but it’s great to hear that you were still able to gift one and make it work for you. We appreciate the support more than you know, and we’ll keep curating products that feel exciting and worth every penny.
Can’t wait to have you back for your next box! 🎀
Besvarelse fra ROCCABOX
Thank you for the 5 stars! 💗
We’re really glad everything arrived just as expected. Your support means a lot, and we hope you love every product inside.
See you again for your next Roccabox treat! 🎀
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