I really like Pureseoul because they always have staff that know what they're selling and which products they have in the store. I don't live in UK but visit your stores in London and Oxford each time... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Outstanding shop wth the best products. The skincare and makeup is the best you can get. Loving the freebies and samples too The staff are so friendly and helpful, overall a great experience whethe... Se mere
The person who helped me was incredibly nice and knowledgeable. She took the patience to answer my questions and also made suggestions regarding my routine and skin. It was worth going into the store... Se mere
I think the 2 staff members I asked help from when I went there in Feb were awful discourteous and new nothing about the products eg I asked about products they immediately said don’t have it bu... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to PURESEOUL – the UK's No.1 destination for all things K-Beauty since 2019! 🇰🇷 As the nation's leading Korean Cosmetic specialist, we offer over 1000 hand-picked beauty products from more than 50 brands – the largest selection of authentic Korean skincare, makeup, and hair care products in the United Kingdom. 🇬🇧 But wait, there's more! We don't just exist in the virtual world; we have super aesthetic offline stores across the UK (including London, Oxford City, and Westfield Mall) where you can experience the best of K-beauty IRL. Come by, say hi, and try out your next beauty obsession at one of our baby blue wonderland boutiques ✨ Did we mention we're the most trusted K-Beauty store in England? With over 5,000 5-star reviews, you can trust us to pick the best goodies for you. Whether you're a skincare pro or a beauty newbie, PURESEOUL is your friendly guide to all things glass skin. Are you ready to discover the world of K-Beauty with us? Let's do this! 💙
Kontaktoplysninger
70 Charing Cross Rd, London , WC2H 0BJ, London, Storbritannien
- team@pureseoul.co.uk
- www.pureseoul.co.uk
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Staff are always great at the cardiff…
Staff are always great at the cardiff store. Reasonable pricing and great products
The staff were so friendly
The staff were so friendly. First time buying foundation and blusher, they matched my facial tones perfectly. Thank you. This will not be my last experience with you. Xx
Great Service and clear explanation for…
Great Service and clear explanation for helping to pick my products.
I was able to get all the products I…
I was able to get all the products I wanted and the service was very fast.
Great team knowledge
There is a lot of stuff! If you are new to Korean skincare the staff are really able to help advise about products and not a hard sell
Lovely products and they really helped…
Lovely products and they really helped me finding the right product for my skincare
Svar kan have AI-indholdLæs mere
I usually go to Brighton shop ,and I…
I usually go to Brighton shop ,and I love your products ,but apologies in advance for this customer service is poor .
There are girls that rather they jump on you 2 seconds that you enter in the shop not even letting you the time to have a look,or you see them in corners laughing, gigling ,hearing their nights out with friends and some of them when you go to pay they look at you so poorly, not even asking you about membership or just being in robotic way putting you some questions ,in a better understanding you disturb and you need to go,in December last year I had a very bad experience in the store as well
Girls they were pushing between them and I was pushed while I was looking at your products
I'm not here to say they are good or bad but working in customer service for over 20 years I think customer service can be improved,and I think there's need more aknowledgeable and empathic people in your store!!
Thank you and apologies for the review but like a loyal customer maybe my opinion can help!!!
Warm wishes
Alexandra

Besvarelse fra PURESEOUL
Staff are friendly and always willing to help
Staff are always helping me, they always ask if I want a basket and they give me advice when I ask for it. Very nice and friendly
Carnaby store
Visit in your store is pleasure. Last time team offered me serum instead my point.
Staff very helpful
Внимательный персонал и приятная…
Внимательный персонал и приятная атмосфера. Все новинки всегда в наличии. Однозначно вернусь еще раз».
Great site for Korean beauty products
Great products, well packaged with speedy delivery.
Great products and lovely little…
Great products and lovely little freebies which I didn’t expect 😊 with fast delivery, all wrapped lovely and has a nice little note from the company to say thanks. Will be ordering again.
No issues in last 3 orders
Easy to use site, speedy delivery, lots of choice of fab products.
Very helpful and quickly answered my…
Very helpful and quickly answered my questions and solved
I received the order in good condition…
I received the order in good condition and have reordered the face mask which give good results.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







