I wanted wine from a particular South African estate. Robertsons had one varietal at a sensible price but not my favourite merlot. I contacted Jamie to see if they could get it before Christmas, who t... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
You emailed to say you have more stock arriving this week. It’s Friday night and I haven’t been notified if the stock has arrived , let alone my order processed UPDATE: I was contacted very late on... Se mere
Virksomheden har svaret
Easy ordering process with the knowledge via a checking email that the product was in stock. Excellent wine and was well packaged. Struggled with the tracking process via shop and so was expecting d... Se mere
Virksomheden har svaret
Amazing service. I ordered 6 bottles of Passo del sud (the price was the best I'd found online). Once the order was placed, I received an email asking was I available the following afternoon, betw... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We're an independent small family Wine Merchant in the United Kingdom. Started by David Robertson, a 40 year veteran of the wine trade, and his son Jamie. Our passion drives us to find those gems that do not cost you an arm and a leg. While providing a service to our customers that is far more personable and grounded than any large company with shareholders can offer.
Kontaktoplysninger
Seaham, Storbritannien
- jamie@robertsonwines.co.uk
- robertsonwines.co.uk
4,8
Fremragende
117 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent wine choice
Excellent wine choice, had what I was looking for, easy to order. Efficient delivery
22. november 2025
Besvarelse fra Robertson Wines
Appreciate the business Paul, hope to see an order from you again soon mate!
Besvarelse fra Robertson Wines
Thank you very much Peter, and thanks for your order too!
Excellent service, would recommend
Recently discovered online wine store, with free local delivery, by the owner which was a pleasant surprise. Would like to see the range grow a little, but thanks for the great customer service, will order again.
7. oktober 2025
Besvarelse fra Robertson Wines
Thanks ever so much for your kind review. Our range is expected to grow in the coming couple of months actually however the new entries usually replace the wines that are not selling so our general stock level does not need to increase. We always enjoy our local deliveries meeting customers face-to-face. Thanks again!
Besvarelse fra Robertson Wines
Thank you very much, it was a pleasure meeting the person who took delivery, glad we could help!
Exactly what I wanted and at a good price.
They had the particular wine I wanted and at a very good price. The website was easy to use and communication with them was good- I was kept informed but not bombarded with a dozen emails about packing, dispatch and delivery.
10. oktober 2025
Besvarelse fra Robertson Wines
Thank you ever so much Adrian. Glad you were happy with our service!
Delicious Appassimento
Easy ordering process with the knowledge via a checking email that the product was in stock.
Excellent wine and was well packaged.
Struggled with the tracking process via shop and so was expecting delivery as per charge within 48 hours but actually arrived on day three.
30. september 2025
Besvarelse fra Robertson Wines
Hi Jamie. We don't promise delivery within 48 hours. In checkout, on the 48 hour option it says it is delivered within 48 hours of us dispatching it. We always aim to dispatch orders within 2-3 working days but this sometimes can fall behind for many reasons with us being a small family business. Thanks for the feedback!
Great service
Great service and ordered numerous times, can't fault them at all. Prompt delivery within a few days and personal delivery service as live within the area they deliver to.
12. september 2025
Besvarelse fra Robertson Wines
Thanks once again Tracy, your continued business means a lot! It is much appreciated.
Besvarelse fra Robertson Wines
Thank you very much Keith! Thanks again for your order!
Wine arrived in perfect condition
Wine arrived in perfect condition, no damage to box and really well packed, thank you
23. august 2025
Besvarelse fra Robertson Wines
Thank you for your kind review Ralph. Enjoy! Hope to see an order from you again soon!
Great wine and excellent service.
Great wine and excellent service.. .works every time 👍
29. juli 2025
Besvarelse fra Robertson Wines
Thank you very much! Glad we were able to deliver to you in good time!
Very Impressed.
My first time ordering from Robertson Wines and it won't be my last. Good value, communication and quick to deliver.
16. juli 2025
Besvarelse fra Robertson Wines
Thank you very much Judith. I'm very glad to hear you were impressed with us, look forward to seeing another order from you!
Delivered on time in perfect condition!
1. juli 2025
Besvarelse fra Robertson Wines
Thank you very much for the generous review. I hope you enjoy the Di Maria!
Very good service
Very good service, order arrived on time well packaged. Special thank you to Jamie, a man of his word. I will order again.
12. juni 2025
Besvarelse fra Robertson Wines
Thank you ever so much Jean-Marc. I am glad you received it safe and on time, thanks for the lovely review! Looking forward to your next order!
The shop contacted me and did a…
The shop contacted me and did a personal delivery for me
24. maj 2025
Besvarelse fra Robertson Wines
Thanks again for your order. It was a pleasure to be able to do the delivery ourselves. I hope you enjoy the Merlot!
good wine delivered on time
3. maj 2025
Besvarelse fra Robertson Wines
Thanks for your order and review Chris. I hope you enjoyed the Appassimento!
Excellent service and quality wine at best price.
Excellent service. Webpage is easy no navigate, i was kept informed about the order and tracking, and prompt delivery.
1. maj 2025
Besvarelse fra Robertson Wines
Thanks again for your order Maria and lovely review. I am glad to hear feedback about the ease of using our website. We're always thinking of ways to fine tune it. Glad to see orders for the lovely Tuilerie!
Besvarelse fra Robertson Wines
Thank you very much for your order and your lovely review Anne!
Great service beautiful wine
10. april 2025
Besvarelse fra Robertson Wines
Thank you very much Karen! We really appreciate your order and I hope we see another one from you again soon!
Thankyou.......quick delivery of 6 bottles Rose'
Thankyou.......quick delivery........mix of Rose'........beautiful wine...
31. marts 2025
Besvarelse fra Robertson Wines
Thank you ever so much for your order and kind review! We hope to see another order from you again soon, mixed orders are always nice to put together!
Besvarelse fra Robertson Wines
Thank you very much!
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