I wanted wine from a particular South African estate. Robertsons had one varietal at a sensible price but not my favourite merlot. I contacted Jamie to see if they could get it before Christmas, who t... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
You emailed to say you have more stock arriving this week. It’s Friday night and I haven’t been notified if the stock has arrived , let alone my order processed UPDATE: I was contacted very late on... Se mere
Virksomheden har svaret
Easy ordering process with the knowledge via a checking email that the product was in stock. Excellent wine and was well packaged. Struggled with the tracking process via shop and so was expecting d... Se mere
Virksomheden har svaret
Amazing service. I ordered 6 bottles of Passo del sud (the price was the best I'd found online). Once the order was placed, I received an email asking was I available the following afternoon, betw... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We're an independent small family Wine Merchant in the United Kingdom. Started by David Robertson, a 40 year veteran of the wine trade, and his son Jamie. Our passion drives us to find those gems that do not cost you an arm and a leg. While providing a service to our customers that is far more personable and grounded than any large company with shareholders can offer.
Kontaktoplysninger
Seaham, Storbritannien
- jamie@robertsonwines.co.uk
- robertsonwines.co.uk
4,8
Fremragende
117 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Robertson Wines
Thank you very much Julie!
They followed a good procedure and it…
They followed a good procedure and it worked perfectly and the wine was good too
10. juni 2026
Besvarelse fra Robertson Wines
Much appreciated Judy for the lovely feedback, glad you enjoyed the wine!
I always receive exceptional service…
I always receive exceptional service from this fabulous wine company. Highly recommended for a great choice of wines at a good price, fast delivery and exceptional customer service. ⭐️⭐️⭐️⭐️⭐️
7. juni 2026
Besvarelse fra Robertson Wines
Thank you so much Helen! We always love seeing your orders come in, you've been a customer of ours for a while now and we really appreciate your continued business and that we're able to meet your expectations every time!
Good service and friendly guys
Good service and friendly guys. My only concern was as I was having the wine delivered directly by Robertson’s I was unable to track the delivery
21. maj 2026
Besvarelse fra Robertson Wines
Thanks for the order and review Glyn. We delivered your order on the date requested and we always call you in advance when delivering ourselves to ensure you will be in. This is a free and flexible service provided by ourselves so tracking is not possible. But we always call ahead to see what works best for you. You can also opt for Parcelforce delivery at checkout if that suits you better. Thanks again!
great wine and service
29. maj 2026
Besvarelse fra Robertson Wines
Thank you very much Nigel. Much appreciated for the very kind review mate.
Besvarelse fra Robertson Wines
Thanks for the feedback Peter. We never charge more than we absolutely have to so this is appreciated mate, cheers!
Excellent service all round
Excellent service when ordering and delivery was spot on. Highly recommended!
13. maj 2026
Besvarelse fra Robertson Wines
Cheers Neil! Glad you were happy with everything!
Had the exact wine I was after
Had the exact wine I was after, easy order and very quick delivery.
1. maj 2026
Service is excellent
Service is excellent, only compromised by contradicting delivery emails from Royal Mail
23. april 2026
Lovely guy
Lovely guy, very helpful. Needed some wine urgently and my order went wrong but corrected straight away and put on next day delivery.
13. april 2026
Besvarelse fra Robertson Wines
Thank you Joanna for the nice review! Happy we got it sorted in the end. Do let me know if you need anything else per our conversation, thanks!
Besvarelse fra Robertson Wines
Thank you Terence! Enjoy!
I ordered two cases of wine for our son…
I ordered two cases of wine for our son to be delivered to London . Then he was going away and everything got complicated . But you kindly agreed that I cancel the order which was a relief to me !
So I was v appreciative of that .
I will wait for the refund into my bank account .I will be ordering again .
20. marts 2026
Besvarelse fra Robertson Wines
No problem at all. Looking forward to seeing another order from you, fingers crossed for next time! Thanks!
Initial order some time ago enabled new…
Initial order some time ago enabled new order to be processed quickly. Delivery made to a Flat but worked well.
26. februar 2026
Besvarelse fra Robertson Wines
It was lovely to see and deliver to you personally so quickly Dorothy. Thanks for the kind words!
Quality wine at a good price
Wine arrived in good time. This is a quality wine & price is very good
18. december 2025
Besvarelse fra Robertson Wines
Thanks ever so much for the feedback Derek. Much appreciated!
Excellent customer care
The company called to make sure they had the correct address at a busy time of the year and ensured we were kept up to date with delivery of the package. They altogether first class service from Jamie. I’m
19. december 2025
Besvarelse fra Robertson Wines
Thank you ever so much Tom for the lovely review! I am glad you got it in time for Christmas, and hope you had a great one too. Happy New Year mate!
What a Service
First class delivery came when there said it would ,
I will definitely re-order.
12. december 2025
Besvarelse fra Robertson Wines
Much appreciated Malcolm. We also appreciate your patience during the Christmas period as we've been working through a backlog of orders. Thanks!
Besvarelse fra Robertson Wines
Thank you very much Paul. Glad we found you in the end, enjoy!
Besvarelse fra Robertson Wines
Glad you got it safe, and thanks for the great review! Really helps us!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.