Purchased a e-bike through the cycle to work scheme and from start to finish dealing with RM cycles. Mike and Tom made buying the bike a seamless and easy experience. Which was great as I live over... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
5-star service! Just received my new Giant Trance from the team here at RM and i couldn't be happier. The staff were incredibly helpful, the buying process was smooth, and the bike was perfectly set... Se mere
Virksomheden har svaret
Absolutely fantastic service from RM Cycles from start to finish. Communication was excellent throughout, and they kept me updated every step of the way. The bike arrived exactly as described and I co... Se mere
Virksomheden har svaret
Perfect buying experience from start to finish. Bike (TCR Advanced Pro 0 AXS) was ordered on Saturday and was delivered to me on the following Thursday. This included having the steerer cut... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om RM Cycles
Skrevet af virksomheden
Welcome to RM Cycles
Your Local Bike Shop Online
The independent, family-run cycle shop in Tenterden, Kent
Thanks for visiting RM Cycles! We’re a proudly family-owned and run independent bike shop, established in 2008 and based just outside Tenterden, Kent — one of England’s most charming market towns.
Cycling is in our DNA. Every member of our team is a cyclist or triathlete, so we truly understand the joy, challenges, and precision that come with finding the perfect bike. Whether you’re chasing podiums, exploring trails, or rediscovering the fun of two wheels, we’re here to help.
Our Philosophy
Come for the Price – Stay for the service
At RM Cycles, buying a bike isn’t a one-time transaction — it’s the start of a long-term relationship. From your first visit to every service that follows, we’re committed to giving you the smoothest, most reliable experience possible.
We want you to have total peace of mind knowing that your local bike shop understands your needs, knows your bike inside out, and genuinely cares about keeping you riding your best.
Shop with Confidence
Although we’re a traditional bricks-and-mortar store, most of our customers now find us online — and we aim to make that experience just as personal. Buying a new bike can be exciting but also daunting, which is why we encourage you to call or message us before purchasing. We’ll help you find exactly the right model, size, and setup for your goals and budget; Just as you would if you vistied your local bike shop!
We’re proud to stock some of the world’s most respected cycling brands, including Giant, Liv, Pinarello, Colnago, Santa Cruz, Trek, Cannondale and Frog Bikes. While we’re known for high-end road and mountain bikes, we welcome riders of all abilities and budgets — because everyone deserves expert advice and exceptional service. We want our customers to enjoy riding as much as we do!
Independent. Passionate. Trusted.
Unlike many UK bike retailers, RM Cycles is completely independent. That means our advice is always focused on what’s right for you — not on brand quotas or sales targets.
You can meet our owner and see a tour of the store here.
Workshop & Servicing
Our fully equipped workshop offers everything from quick tune-ups to full custom builds. Whether you’re maintaining your favourite bike or creating your dream ride, our experienced mechanics will ensure it performs beautifully.
Kontaktoplysninger
3A Leigh Green Industrial Estate, TN30 7DE, Tenterden, Storbritannien
- 01580 765612
- sales@rmcycles.co.uk
- rmcycles.co.uk
4,8
Fremragende
322 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Absolutely first class service
Absolutely first class service. Immediate correspondence and best value for money available. Highly recommended.
26. november 2025
Uopfordret anmeldelse
Besvarelse fra RM Cycles
Thank you for the review, we alwasya ensure we have the best prices all year round.
Bike arrived next day - great service
Bike arrived next day, amazing service and great customer service.
19. november 2025
Besvarelse fra RM Cycles
Hi Louis, thank you for your review we appreiciate your feedback
Chains were delivered very promptly and…
Chains were delivered very promptly and at a good price. My feedback would be that as they weren't in any packaging at all inside the delivery bag (ie just loose Inc the power link) it made me wonder if they were genuine Sram so I had to compare with my existing sram Chain to reassure.
8. november 2025
Besvarelse fra RM Cycles
Hi Thomas,
Thanks for the feedback. We do sometimes have people sceptical if items are genuine due to the great prices we do. In this case those chains were bought in bulk without packaging as they are OE stock, and that's why we can do them at the price we can, but as you now know they are a genuine bargain.
Good quality product delivered sooner…
Good quality product delivered sooner than expected
18. november 2025
Besvarelse fra RM Cycles
Thank you for your review, we do always try and ensure that all of our orders go out as soon as possible
Mtb bikes
Excellent service from RM, really good price for a full suspension for my son, I'd definitely buy again in the future. Many thanks
7. november 2025
Besvarelse fra RM Cycles
Hi Rob, Thank you for positng a review we really appreiciate it, looking forward to selling you another one !
Great bike shop
Great price, friendly advise, very well packaged and arrived quickly. Couldn’t ask for any better. Love my new defy
13. november 2025
Besvarelse fra RM Cycles
Hi Wes, thanks for taking the time to post a review and we'glad you're enjoying your defy, we love the Defy, suhc a versatile bike and suuch a fun ride too! Ride safe!
Great service
Great service! Bought a bike for my son and the staff on the phone were very helpful. Fast delivery too
6. november 2025
Besvarelse fra RM Cycles
Hi Greg, thanks so much for posting a review, much apprecaited
Supurb Stuff.
Supurb stuff from this lot! I ordered four Maxxis Minion fat bike tyres for a staggeringly cheap price, and they turned up the next day with an excellent courier that kept me in the loop of when the delivery would arrive to my door. Thanks for these, much appreciated.
10. november 2025
Besvarelse fra RM Cycles
Hi David, thanks for posting a nice review, we're particularly pleased with that tyre deal, we do like to keep people riding, every little helps, as some say!
Great service and Great prices
Bought a bike from these for my grandson. Fast delivery and kept well informed all the way. Oh and a fantastic price for the bike
10. november 2025
Besvarelse fra RM Cycles
Hi Gary, thanks for taking the time to post a review, your grandson has a very generous granddad! Hope he enjoys it!
Great friendly service really helpful…
Great friendly service really helpful knowledgeable Staff
19. juli 2025
Besvarelse fra RM Cycles
Hi Mark, thanks for taking the time and effort to leave us a review. We really do appreciate it, happy riding!
Prompt service and kept informed.
7. november 2025
Besvarelse fra RM Cycles
Hi Steve, thanks for taking the time to post a reply. Hopefully we'll 'see' you again in the future, ride safe!
Perfect Service
Easy Transaction, super quick delivery, great communication. Packaged extremely well.
Hassle free purchase. Will be definitely using these guys again for another bike.
10. november 2025
Besvarelse fra RM Cycles
Hi James, thanks do much for posting a review and we look forward to 'seeing' you again soon. In the meantime, happy riding and stay safe!
Online ordering was simple and delivery…
Online ordering was simple and delivery swift
4. november 2025
Besvarelse fra RM Cycles
Hi Catherine, thank you for posting a review, we really do appreciate it. Happy Riding
Delivery on a full bike was within a…
Delivery on a full bike was within a couple of days really helpful on the phone and had a minor issue all resolved quickly and efficiently. Brilliant company
17. oktober 2025
Besvarelse fra RM Cycles
Hi Phillip, thanks for taking the time to post a review, it has been a pleasure dealing with you, thank you
Just bought a Santa Cruz Heckler SL…
Just bought a Santa Cruz Heckler SL from RM.
Fantastic deal, and very good service from the business and staff.
Shame that it's not in North Yorkshire!
7. november 2025
Uopfordret anmeldelse
Besvarelse fra RM Cycles
Hi Steve, thanks for taking the time to post a review, and who knows today Kent, tomorrow.... The World? :-)
Great price and fast delivery
Great price and fast delivery. Will definitely buy from RM Cycles again
31. oktober 2025
Besvarelse fra RM Cycles
Hi Damien, we look forward to seeing you again soon, in the mean time thanks for the review and happy riding!
Great help when I phoned prior to irdering…
I phoned for some advice and staff were really helpful. Placed my order based on the advice given.
4. november 2025
Besvarelse fra RM Cycles
Hi Albert, we genuinely wish that more customers called before ordering, as it makes it much more likely the customer will get exactly waht they want or need, thanks for calling and for the review!
Good communication and decent price…
Good communication and decent price with good delivery time.
Not fitted the chain but I'm sure it will be fine.
4. november 2025
Besvarelse fra RM Cycles
Hi Chris, the chain indeed will be fine! :-) Thanks for posting the review and happy riding, hopefully you'll return for some more new chains in the future!
Besvarelse fra RM Cycles
Hi Neil, thanks for posting a review, much appreciated! Happy Riding!
Great honest advice and service
Great honest advice and service. No pressure upselling and quick delivery.
20. oktober 2025
Besvarelse fra RM Cycles
Hi Wendy, thank you so much for positng the review, we like to think we understand our customers because we are all cyclists and just want everyone to enjoy to as much as we do!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.