The overall customer service makes RJNautical the best in the business. There are lots of places to buy my Yamaha parts and motors and RJ is the best.Great Service and Communication are often overlook... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The package was not shipped initially. According to the rep, I had checked pick-up rather than shipping, yet I was charged a $5 shipping and handling fee. When I inquired about why I had not received... Se mere
The questions I had about parts were answered quickly, and professionally. Additional advise was given and I would recommend them to all boaters.
Purchased a Yamaha 8 cylinder transom upper mount plate with quad holes. This will be use on the newer 6 cylinder engine with digital electronic steering. Pattern was correct and the quality is nice.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The yachting lifestyle is an exclusive club, truly the ultimate luxury market. Think about it: no one really needs to be on the water and it can be expensive to maintain a boat to provide you the lifestyle! Unfortunately, as you've likely experienced, reliable support usually falls short of a luxury market's expectation. Your valuable time should be spent enjoying your yacht instead of dealing with headaches. RJ Nautical's founders bring a uniquely balanced perspective and offering from being in the marine industry, both on the water and in the business, for over 20 years. Working at marine companies that serviced the same boat owners, they saw clients' frustration over delayed schedules as they sought reliable resources. They saw the opportunity to provide better and more local support to customers, and worked together so well they partnered around a founding principle: deliver. Deliver a platform of reliability, quality, and customer service to a luxury market demanding better support. RJ Nautical was born. An RJ Nautical customer’s experience is not defined by the old “it’s the marine industry” excuse or way of doing things. We uniquely offer vertical integration of the entire yacht-owning experience: from counseling the primary sale or purchase, to management and/or service, to a luxury tender, to simple service and spare parts. No other company provides such a synergistic approach, and we successfully serve Southern California with this paradigm-shifting platform. It's what you deserve. RJ Nautical relentlessly seeks to define Los Angeles' marine industry in our vision: the highest-quality products, readily-available, prompt reliability, and paramount to all, unrivaled client support delivered with honesty and transparency.
Kontaktoplysninger
1930 E. Carson St, #106, 90810, Carson, USA
- 8447778008
- info@rjnautical.com
- rjnautical.com
4,4
Fremragende
45 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great Customer Service, Great Product!!
In today's digital world your email communicate was great! We received our ePropulsion-eLite in perfect condition. Already tested on our dingy in Marina del Rey, CA, and we absolutely love it! This 16 Ib electric engine is amazing! NO MORE 50 Ib gas engine, keeping backup gas on the dingy, the gas mess, and my fiancé having to strain his shoulder cranking the gas engine. Thank you all so much and happy holidays!!
14. november 2025
Besvarelse fra RJ Nautical
Thank you so much Jennifer! Great to have another ePropulsion running around our backyard!
Besvarelse fra RJ Nautical
Hey Jon, in addition to our customers, we love supporting mechanics and captains too!
Knowledge!
The services was great, and the follow up answering my questions was timely!
15. april 2025
Slight mix up while ordering
Slight mix up while ordering - google - and mix up with shipping. Great customer service fixed everything and gave timely updates on shipping. Would use them again - very pleased
29. juli 2024
Item is backordered until September.
Item is backordered until September.
Should have said so on website. I had to follow up more than once before I got an explanation as to why the order was stuck in "Awaiting Fulfillment." Not given option to cancel order.
2. juli 2024
Great customer service
Great customer service. Communication with delivery in a timely manner.
8. juli 2024
Great customer service
Great customer service. From purchase to delivery they stayed in contact to keep me informed on what was happening. I can just tell they will be great to work with going forward. They will be my go to company for future purchases.
5. juli 2024
Great experience overall!
Great experience overall! Josh was very helpful with the purchase of my Achilles LSR Series Inflatable Boat. I definitely recommend.
26. april 2024
Besvarelse fra RJ Nautical
Thanks Chris--great inflatable boat selection!
Ordering process was flawless
Ordering process was flawless and the product was delivered promptly with a timely follow up.
12. maj 2024
Good product at a very good price…
24. april 2024
Thanks for you continued great service
Thanks for you continued great service, reliable, shipping was fine as usual.
24. april 2024
Besvarelse fra RJ Nautical
Chris, you're awesome and we'll keep supporting all your ePropulsion setups!
RJ Nautical responded so quickly
RJ Nautical responded so quickly. I ordered a product and it was shipped within a day! So easy. Thank you.
9. februar 2024
A+ customer service
The owner actually took the time to return my call, after hours, from the airport to answer a couple questions I had. Purchased from out of country and shipping to the US and they were very helpful and accommodating.
15. december 2023
Besvarelse fra RJ Nautical
you're welcome Ray, happy to help!
Very fast delivery
Very fast delivery. Quick and courteous responses to emailed questions.
3. november 2023
Besvarelse fra RJ Nautical
Thank you for the ePropulsion Spirit order, Jim!
great communication and customer…
great communication and customer service. Shipped my parts the day I placed my order.
23. september 2023
Competitive pricing and quick delivery
Competitive pricing and quick delivery. Excellent buying experience.
23. september 2023
Besvarelse fra RJ Nautical
Thanks Matt, hope that Yamaha 6 is working out well for you.
Good price, fast shipping, easy to work with.
Had what I wanted at a great price and shipped it to me sooner than anyone else could. Resolved a quality issue with the manufacturer very quickly. Friendly, knowledgeable, flexible and easy to work with.
16. august 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.