From booking the flight with Andrew and then working with the support team headed by Noam was a great experience! There was a constant update about the flight! When a couple of miscommunication issu... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We had a wonderful experience! Flight was incredibly smooth- catering was fantastic. They went above and beyond. The pilots we had were amazing and so informative. A few hiccups during scheduling but... Se mere
Virksomheden har svaret
Israel Jets was a surprising jewel I found about an year ago. I had always considered private jets were something for celebrities, influencers, and rich people. Or only in movies. Much to my surpris... Se mere
Virksomheden har svaret
...would happily recommend! Great communication, great value, and great experience all around. All went according to plan, and even when we had to adjust our timing because of an unexpected delay, the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om ISRAJETS
Skrevet af virksomheden
Israjets is a private aviation broker specializing in personalized charter flights and high-touch flight management. Whether you're flying for business or leisure, our team works around the clock to ensure a seamless and discreet experience from booking to landing.
We specialize in last-minute flights, complex itineraries, and tailored service for individuals, families, executives, and global brands. With access to thousands of aircraft worldwide, we match each client with the most suitable jet for their route, preferences, and schedule while always prioritizing safety, comfort, and value.
At Israjets, there are no call centers. Clients communicate directly with experienced flight support professionals who understand the urgency, precision, and standards required in private aviation.
Whether it is a same-day departure, international journey, or multi-leg itinerary, we handle every detail so you can focus on the experience. Our loyalty program, proactive flight tracking, and curated onboard services are just a few of the ways we go beyond standard charter.
Israjets is trusted by those who expect more from private air travel.
Kontaktoplysninger
Ft. Lauderdale Int'l Airport - SheltAir 1100 Lee Wagener Blvd, Suite 315-317, FL 33315, Fort Lauderdale, USA
- +1 888-850-9592
- flightsupport@israjets.com
- israjets.com
Besvarelse fra ISRAJETS
Thanks so much, Lori, really glad everything went smoothly and that you enjoyed the experience. We’d be very happy to take care of your next trip anytime.
ISRAJETS provides professional aviation…
ISRAJETS provides professional aviation services with reliability, excellent communication, efficient operations, and a smooth experience for clients seeking quality air travel solutions.” ✈️
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra ISRAJETS
Dear Mr. Holt, thank you so much for your kind word! We are privileged to be at your service and hope you had a truly great experience with us, we look forward to the next time:)
Great service from start to finish.
17. februar 2026
Besvarelse fra ISRAJETS
Dear Mr Wise, Thank you so much for the kind words, we are very happy to hear you had a great trip and we look forward to having you onboard soon!
Great Service
IsraJets is always easy to communicate with and their service is top notch. Always a pleasure to do business with them.
15. februar 2026
Besvarelse fra ISRAJETS
Thank you for your wonderful review, Ms. Harlin. We truly appreciate your continued trust and your kind words.
It is always a pleasure working with you, and we’re delighted to know that our communication and service consistently meet your expectations.
We look forward to supporting your next journey.
Besvarelse fra ISRAJETS
Thank you, Hila, for your wonderful review. We’re so happy the experience met your expectations. We look forward to working with you again soon.
Always the best!
1. februar 2026
Besvarelse fra ISRAJETS
Thank you so much for the kind words Yisrael! We're truly grateful for your trust and loyalty. It's always our pleasure to deliver the highest level of service, and we look forward to assisting you on your next journey.
My go too !!!
Israjets has been my go too for the past two years.
They communicate your trip with you and keep you up to date. They are very responsive with getting back to you and if an upgrade becomes available they will share that.
Prices are always very comparable.
Great staff
14. januar 2026
Besvarelse fra ISRAJETS
Mr Rifenburg, Thank you so much for your continued trust and kind words. We're truly grateful for the opportunity to support your travels and are always here to ensure every trip is seamless, comfortable, and tailored to your needs. Looking forward to many more journeys together.
Besvarelse fra ISRAJETS
Thank you so much, Mr. Frankenhoff, for your kind words and continued trust. It’s always a real pleasure to support your flights, and we truly value the relationship we’ve built over time.
We’re grateful for your loyalty and look forward to many more smooth and successful trips ahead.
Besvarelse fra ISRAJETS
Thank you so much, Mr. Gonzalez! It was truly a pleasure to take care of your trip. We're thrilled you had a personalized experience — that's exactly what we strive for. Looking forward to assisting you again soon!
We’re not the typical clientele
We’re not the typical couple you’d expect to book a private flight. We chose to fly this way because we recently relocated and we have two dogs whose weight is borderline for cabin travel on commercial flights. We didn’t want them to fly in the cargo hold, so we decided to invest in a private flight to keep them with us for the entire journey.
Overall, the service experience was excellent. We received answers to every question we raised, and we genuinely felt supported, cared for, and well looked after throughout the process.
That said, I’d like to raise one important point. Three days before the flight, we were informed by airport security that in order to obtain approval for the aircraft to land and pick us up, we needed a local contact person in the country—someone with a landline telephone and an affiliation with a large institutional organization. For people who regularly fly privately, this may not be an issue. But for independent, self-employed people like us, this requirement was extremely difficult and stressful on such short notice. Not everyone has access to a contact matching such a specific profile, and sometimes it can take weeks to find someone suitable (even my mother, for example, doesn’t have a landline). We also preferred to keep this kind of flight private, so having to involve someone added significant discomfort and pressure. This stress could have been avoided if we had known about this requirement in advance. I strongly recommend flagging this earlier for future clients.
As for the flight itself and the overall logistics the terminal experience in our home country, the ground transportation we arranged, the catering, and the security procedures everything was handled extremely well. The crew and pilots were truly kind, warm, and professional. The aircraft was comfortable, although it was a bit narrow, and using the onboard restroom was slightly challenging because of the layout. The dogs were a little unsettled at first, but we managed. We were told there would be items available for the dogs onboard, but there weren’t. It wasn’t a major issue since they were already anxious, but it’s worth noting.
The catering was absolutely perfect delicious and beautifully prepared. We’d actually love to know what types of cheeses and cold cuts were included, so we can try to find the same ones ourselves.
The landing and the refueling stop were smooth and pleasant, and the final landing was soft and comfortable. Truly, I have nothing but positive feedback about the entire experience, aside from the last-minute local contact requirement.
We would like to especially thanks Ximena, Yuval, Noam and Isaac for always being available, and catering to all our questions and needs.
I hope we reach a point where we can continue using your services in the future, because for me—as someone with flight anxiety—this was the calmest, most pleasant, and most comfortable flight I’ve ever experienced. Thank you very much for that.
7. december 2025
Besvarelse fra ISRAJETS
We’re so happy to hear that the experience felt calm, smooth, and supported, and it was a genuine pleasure for our entire team to assist you. It’s feedback like yours that reminds us why we do what we do — and your words really touched us.
We’re especially glad to know that the catering hit the mark! We’ll get back to you shortly with the full list of cheeses and cold cuts so you can find them again locally.
We’re truly looking forward to assisting you again in the future — and of course, we send our warmest regards to Jack and Stitch as well!
Everthing went great
Everthing went great
Pilots were very professional
Great job
Food was not good
14. december 2025
Besvarelse fra ISRAJETS
Thank you, Mason — we really appreciate you taking the time to share your thoughts. We’re glad the flight itself went smoothly, and we’ve noted your comment so we can do better on the onboard details next time. Your feedback helps us fine-tune the experience, and we’d be happy to take care of your next flight and make sure every detail is just right.
Amazing Experience!!!
From booking the flight with Andrew and then working with the support team headed by Noam was a great experience! There was a constant update about the flight! When a couple of miscommunication issues aroused regarding the catering and ground transportation, Noam jumped in himself and resolved them in no time without me stressing out! Great job you guys! Your dedication and professionalism are very much appreciated! Keep up the good work! Merry Christmas and a Happy, Healthy and Prosperous New Year!!!
8. december 2025
Besvarelse fra ISRAJETS
Dear Mr. Dimitropoulos, We had a great pleasure of having you onboard and as you mentioned though we had a small hiccup we had the pleasure of working with you to get you exactly what you has wished for.
We always aspire to create the best experience possible for our client and look forward to creating an even better one for you on the next one:)
The flight experience exceeded our expectations.
The flight experience exceeded our expectations.
Everything was great. The crew was very nice. This could not have gone any better.
Thanks
7. december 2025
Besvarelse fra ISRAJETS
Dear Mr. Cox, it was our pleasure having you all onboard with us and we are absolutely delighted to hear you had the experience we aim for, we always take pleasure in making our clients trip as best possible!
We hope to see you again soon!
Perfect !!!!!!
Perfect !!!!!!
Very professional & very friendly Team
Warmly recommended
7. december 2025
Besvarelse fra ISRAJETS
Thank you so much, David — really appreciate your message. It means a lot to hear that you felt well taken care of and enjoyed working with the team. Thank you for the warm recommendation, and we’re here whenever you need us for your next trip.
had an amazing first class experience…
had an amazing first class experience using Isla jets .
was treated like a movie star !
highly recommend for your next trip ~
17. oktober 2025
Besvarelse fra ISRAJETS
Dear Mrs. Sakosits, it was our utmost pleasure to have you onboard with us, thank you so much for the kind words.
We look forward to having you onboard again soon!
Our reservation was responsively and…
Our reservation was responsively and professionally handled--everything happened as promised, the timing, the aircraft, and the personal courtesies to my wife and me.
14. oktober 2025
Besvarelse fra ISRAJETS
Thank you so much for sharing your experience with us. It’s wonderful to know that everything came together just as it should and that you and your wife felt well cared for throughout the journey. Delivering thoughtful, reliable service is at the heart of what we do, and your feedback means a great deal to our team. We look forward to assisting you again whenever you travel next.
As usual- clean planes experienced nice…
As usual- clean planes experienced nice pilots- easy flights
16. november 2025
Besvarelse fra ISRAJETS
Thank you so much for your kind feedback! We’re really glad to hear that the aircraft, pilots, and overall experience met your expectations once again. Consistency and ease are exactly what we aim to deliver on every flight. We appreciate your trust and look forward to taking care of your next trip!
I had a great experience with Isra
I had a great experience with Isra. My rep found me a flight on very short notice. Great experience!
11. november 2025
Besvarelse fra ISRAJETS
Hi Brian,
Thank you for your kind words. We're delighted we could assist on short notice and ensure a seamless experience. We look forward to supporting your future journeys with the same level of care and attention.
IsraJets was super easy to work with
IsraJets was super easy to work with! We arrived 20 minutes before our scheduled departure and were in the air 10 minutes later. Every one on the ground, and our pilots were all great! We will definitely use them again!!
7. oktober 2025
Uopfordret anmeldelse
Besvarelse fra ISRAJETS
Hi Gail,
Thank you so much for your kind words! We're thrilled to hear everything went smoothly, from your early arrival to takeoff. Our team, both on the ground and in the air, works hard to ensure a seamless experience, and it's wonderful to know that came through.
We truly appreciate your trust and look forward to welcoming you back onboard!
Israjets
Great experience. Highly recommended!
I took a flight from Batumi To Prague.
The experience was great and perfectly arrange.
The team is professional and gives great personal service.
Highly recommended!
9. oktober 2025
Uopfordret anmeldelse
Besvarelse fra ISRAJETS
Hi Ziv,
Thank you for your wonderful feedback. We're so glad to hear your flight from Batumi to Prague went smoothly and that you enjoyed the experience. Our team takes pride in delivering professional, personalized service, and it means a lot to know it made a difference.
We truly appreciate your recommendation and look forward to flying you again soon.
Israjets
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.