Opened an account and tried for 2 days to transfer in $5K from another outside bank.. the same bank which originally funded my Rize account. First transfer attempt was immediately cancelled, call CS... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
All nice and efficient people work at the Ontario branch. Also, the website is so easy to navigate and to conduct transactions, move money around and anything else I need to do online.
I have been with Rize for couple years now. They have a great service and very kind and friendly staff. Edith is great person , she has a very nice attitude when it comes to helping me out ☺️ May God... Se mere
I've been a member since 2018 and I refer my family and friends to RIZE CU (formerly known as SCE FCU). I recently became eligible for an auto loan and it was perfect timing because my old car gave ou... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We’re more than just a financial institution. We’re your trusted partner on your journey toward financial empowerment. Founded in 1952 by members of IBEW Local 47, our institution later became SCE Credit Union. Over the decades, we’ve expanded our reach and now proudly offer a wide range of valuable financial products and services to members throughout Southern California and Southern Nevada. We’re proud of our rich history, and for over 70 years, we’ve provided knowledge, access, and care to uplift communities and secure better futures for all. We strive not only to guide you through your finances but also to help you take control of your financial future.
Beyond Banking
Skrevet af virksomheden
- Together, we Rize: Building a future of financial freedom
- At Rize Credit Union, everyone is valued and respected. We recognize the inherent worth of each member of our community and treat everyone fairly, with dignity and respect. We empower individuals and families to realize their potential and achieve lasting financial security. Through financial empowerment, we ultimately work toward ending poverty. This is a journey that requires dedication and persistence, and it’s what drives us to tirelessly serve our members and community. It’s time to Rize Beyond Banking.
Kontaktoplysninger
12701 Schabarum Ave, 91706, Irwindale, CA 91706, USA
- 8008666474
- info@rizecu.com
- rizecu.com
4,5
Fremragende
101 anmeldelser
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I've had nothing but good experiences…
I've had nothing but good experiences banking here. Been a member for a few years and I've felt supported in all my banking needs. Which have been pretty basic but I do appreciate it nonetheless. Especially because savings and checking are truly free unlike other banks, even other credit unions where they charge you for not having a required amount.
31. juli 2025
Uopfordret anmeldelse
Besvarelse fra Rize Credit Union
Hi Harold. Thank you so much for being a loyal member and for sharing your experience! We're thrilled to hear that you've consistently felt supported in your banking needs, even when they're simple and that support is exactly what we aim to provide. We're especially glad you’ve found value in our truly free savings and checking accounts. We know how frustrating hidden fees and balance requirements can be, and we’re proud to offer a more member-friendly approach. Your feedback means a lot to us!
Wonderful service
Wonderful service. Quick and courteous. Thoughtful and kind.
22. juli 2025
Uopfordret anmeldelse
Besvarelse fra Rize Credit Union
Hi! Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with our team. Providing quick, courteous, and thoughtful service is what we strive for every day, and your feedback truly means a lot to us. If there's ever anything more we can do for you, please don’t hesitate to reach out!
Nice service and staff.
30. maj 2025
Uopfordret anmeldelse
Besvarelse fra Rize Credit Union
Hi Narcizo. Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team. Your feedback means a lot to us and motivates our team to keep delivering excellent service. We look forward to serving you again soon!
Amazing staff working and the only bank…
Amazing staff working and the only bank who can helped me with my credit . After that my credit score is excellent .
19. juli 2025
Uopfordret anmeldelse
Besvarelse fra Rize Credit Union
Thank you so much for sharing your experience! We're thrilled to hear that our amazing team was able to support you in improving your credit. Helping our members achieve financial wellness is one of our top priorities, and it's incredibly rewarding to know your credit score is now excellent. We're proud to be your trusted financial partner!
I’ve been a member for 46 years and in…
I’ve been a member for 46 years and in that time Rize (SCEFCU) has protected my accounts from fraud and provided excellent service always.
28. juli 2025
Uopfordret anmeldelse
Besvarelse fra Rize Credit Union
Hi Gary. Thank you for being a valued member of Rize Credit Union for an incredible 46 years! We're honored to have earned your trust and loyalty over the decades. Protecting your accounts and delivering excellent service are at the heart of what we do, and it's deeply rewarding to hear that we've consistently met your expectations. We look forward to continuing to serve you with the same dedication and care.
Rise credit union is one of the best…
Rise credit union is one of the best banks You can have a checking account they very helpful. It’s one of the best banks ever.
3. juli 2025
Uopfordret anmeldelse
Besvarelse fra Rize Credit Union
Hi Martin. Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with Rize Credit Union. Our team works hard to ensure our members feel supported and valued, and it's wonderful to know that our efforts are making a difference. We're honored to be your choice for banking and look forward to continuing to serve you!
Excellent
I've been with the credit union for awhile and I have nothing but good experiences. Very helpful, cordial, respectful.
22. juli 2025
Uopfordret anmeldelse
Besvarelse fra Rize Credit Union
Hi Juan. Thank you so much for your kind words and for being a valued member of our credit union! We're thrilled to hear that your experiences have been consistently positive. Our team is committed to being helpful, cordial, and respectful, and it's wonderful to know that this has made a difference for you. We truly appreciate your continued trust and support!
Good costumer service knowledgeable…
Good costumer service knowledgeable people excellent services outstanding branches
19. juli 2025
Uopfordret anmeldelse
Besvarelse fra Rize Credit Union
Hi Ramon. Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our customer service, knowledgeable staff, and outstanding branch support. Your feedback means a lot to us, and we’re committed to continuing to provide excellent service every step of the way. Thank you for being a member!
Frustrated customer service
Hello I've been a customer of this credit union for more than 25+ years never had a problem until it became Rize. New set of rules implemented more customer do it yourself, automated & A.I. customer services less employees at branches to help or greet customers. Don't like the new direction rize management has made it difficult especially for elder customers. Rize has lost the human to human customer service care and I will be closing my accounts.
6. marts 2025
Uopfordret anmeldelse
Besvarelse fra Rize Credit Union
Hello Mr. Rodriguez. Thank you for being a valued member for over 25 years. We’re truly sorry to hear that your recent experiences haven’t met the level of service you’ve come to expect. We understand how important human connection is.
Please know that your concerns are being taken seriously. Our Manager of Member Experience and Engagement will be reaching out to you directly to discuss your experience and explore how we can better support your needs. We appreciate your feedback and the opportunity to make things right.
Awesomeness
Have had nothing but stellar service from you folks — promote you every chance i get; have been a member for 20+ years.
16. juli 2025
Uopfordret anmeldelse
Besvarelse fra Rize Credit Union
Thank you for your incredible support and loyalty over the past 20+ years! We're honored to have earned your trust and thrilled to hear that you've consistently received stellar service. Your kind words, and the fact that you promote us whenever you can, mean the world to us. We're here for you anytime!
Ryze is a great credit union
Ryze is a great credit union. I'm always treated well and never had any issues with them. Have been a member for about 20 yrs.
8. juli 2025
Uopfordret anmeldelse
Besvarelse fra Rize Credit Union
Hi Jaime. Thank you so much for your kind words and for being a loyal member of Rize for nearly 20 years! We're thrilled to hear that you've consistently had positive experiences with us. Your trust and satisfaction mean the world to our team. If there's ever anything we can do to make your experience even better, we're always here for you!
The tellers are nice
The tellers are nice, efficient and attractive! A pleasant experience with each visit! No political flags like other banks! Just good banking! Thank you Rize! 😊👍
9. juli 2025
Uopfordret anmeldelse
Besvarelse fra Rize Credit Union
Hi Jim! Thank you so much for your kind words and thoughtful feedback. We're thrilled to hear that our tellers have made your visits pleasant and efficient. At Rize, we’re committed to providing a welcoming, respectful, and professional environment for all our members, free from distractions and focused on what matters most: great banking. We truly appreciate your support and look forward to seeing you again soon!
Great customer service!
26. juni 2025
Uopfordret anmeldelse
Besvarelse fra Rize Credit Union
Hi Lawrence. Thank you for the kind words! We're so glad to hear you had a great experience with our team. Providing excellent customer service is what we strive for every day, and your feedback means a lot to us!
18 years with this credit union and I…
18 years with this credit union and I have never had a problem with them. I think that says it all
15. juni 2025
Uopfordret anmeldelse
Besvarelse fra Rize Credit Union
Hi TomK. Thank you for being a loyal member for 18 years, that truly means a lot to us! We're honored to have earned your trust and are so glad to hear you've had such a consistently positive experience. Your support is deeply appreciated, and we look forward to continuing to serve you for many more years to come!
Very friendly and professional …
It seems like every one ive talked to either on the phone or in person they are all seem to be in a good mood smiles greeting me every time I go in being very helpful and professional im in and there fast never been in the bank more to 10 minutes haven't had any bad experiences customer service on the phone are also very professional seem to take care of any questions I have really quickly not like other banks ive waited over 30 minutes at times the cashiers are moody rude so im really glad that I found out about Rize im really happy here and plan on staying for awhile thanks for being so helpful I really appreciate it
21. april 2025
Uopfordret anmeldelse
Besvarelse fra Rize Credit Union
Hi Eddie. Thank you so much for your thoughtful review! We're thrilled to hear that every interaction, whether in person or over the phone, has been positive and welcoming. Our team works hard to provide fast, friendly, and professional service, and it means a lot to know that it’s making a difference. We're so glad you found Rize and that you're happy here. We truly appreciate your support and look forward to continuing to serve you!
Long time member
Long time member, always have my answers to any questions whenever I need.
2. juni 2025
Uopfordret anmeldelse
Besvarelse fra Rize Credit Union
Hi Nicole. Thank you so much for being a long-time member and for your kind words! We're thrilled to hear that you've consistently found the answers you need as it's exactly the experience we strive to provide. If there's ever anything more we can do to support you, please don’t hesitate to reach out!
No Follow Up
Have been a member of this credit union before it was Rize, 30+ years. Didn't have any issues until the name change which they said the services would not change. Within the last 2 years I have had a couple of issues in which customer service has never returned a call. Recently an auto withdrawal was denied claiming my debit card was inactive. I use this card on a daily basis. I called and the rep couldn't find why this transaction was denied and informed me that another rep would research and call within 24 hrs, that call was never made. At this point I do plan to close this account.
21. maj 2025
Uopfordret anmeldelse
Besvarelse fra Rize Credit Union
Thank you for being a loyal member for over 30 years. We truly value your long-standing relationship with us. We're very sorry to hear about the recent issues you've experienced and the lack of follow-up from our team. That’s not the level of service we strive to provide, and we understand how frustrating this must have been.
We’d appreciate the opportunity to make things right. Please reach out to our Manager, Member Experience directly so he can look into your concerns and work toward a resolution. He can be reached at 800-866-6474. Your feedback is important, and we’re committed to improving your experience.
Customer serviceFor me as a mem look for…
For me as a member I always look for excellent customer service . Always helpful .
21. maj 2025
Uopfordret anmeldelse
Besvarelse fra Rize Credit Union
Hi Marie. Thank you so much for your kind words! We're thrilled to hear that you've consistently experienced excellent service. Our team is always here to help, and your feedback means a lot to us. We look forward to continuing to support you!
I just opened an account and so far a…
I just opened an account and so far a great experience. I did everything online uploaded my documents. Due to my work schedule and after work schedule this CU was the perfect option for my husband and I !
14. maj 2025
Uopfordret anmeldelse
Besvarelse fra Rize Credit Union
Thank you so much for the great feedback! We’re glad the online process worked well for you and your husband. Welcome...we’re happy to have you with us!
Bunch of crooks I deposited 1200$ April…
Bunch of crooks I deposited 1200$ April 30th atm took my money never went to my account .. filed a complaint they looked into the situation and they came up with I didn’t deposit any money clearly the camera saw me count the money and putting in the atm .. one way or another I’m getting my money back .. if it has to come to small claim court .. that’s that’s what it will be ..
30. april 2025
Uopfordret anmeldelse
Besvarelse fra Rize Credit Union
Hi Sergio. Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration. A member of our management team will reach out to discuss the situation.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.