Cannot thank Ali and Chris enough for the kindness and professionalism they showed through my exchange of my old car, test drive and sale of my new car. After a horrendous time at another dealer... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Brilliant experience all round. We bought my daughters first car and Darren who dealt with us was exceptional. We had been to a number of dealers prior and all of them pretty much ignored her and... Se mere
This is the 2nd vehicle purchased from rix in the last couple of years, both times have been a great experience with friendly staff and no hard sell like you get at other places. Wouldn't hesitate to... Se mere
The best experience with a dealer I've ever had. HR Cars and Classics have some beautiful cars, its hard to pick. Thanks Henry, really appreciate your assistance.
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
RIX MOTORS CAR DEALERSHIP IS A FAMILY RUN BUSINESS LOCATED IN WARRINGTON CHESHIRE.ESTABLISHED IN WARRINGTON IN 1996 STARTED BY REG RIX SENIOR THEN FOLLOWED HIS 2 SONS, HENRY AND CHARLES IN 2006.WE STOCK OVER 1000 CARS AT ANY ONE TIME, ALL MAKES AND MODELS AVAILABLE, CONDITION IS THE MAIN FACTOR FOR US AS ALL OUR CARS OUR HAND PICKED.WE HAVE OVER 80% REPEAT CUSTOM AND STRIVE IN LOOKING AFTER OUR VALUED CUSTOMERS.WE OFFER A HOME DELIVERY SERVICE, TAKE ANY CAR OR BIKE IN PART EXCHANGE AND OFFER FINANCE PACKAGES TO SUIT YOUR BUDGET. ALL OUR CARS ARE MOSTLY READY TO DRIVE AWAY THE SAME DAY AND IM SURE IF YOU COME TO OUR DEALERSHIP THAT HAS JUST BEEN FULLY REFURBISHED, YOU WILL NOT BE DISAPPOINTED WITH THE WHOLE EXPERIENCE INCLUDING ALL OUR FRIENDLY STAFF.
Skrevet af virksomheden
Kontaktoplysninger
Hawleys Lane, WA2 8JP, Warrington, Storbritannien
- 01925 230360
- sales@rixmotors.co.uk
- rixmotors.co.uk
4,7
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 85 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
High quality stock
High quality stock, excellently presented. Friendly, professional staff were extremely helpful throughout our purchase. Would definitely visit them again for a future buy.
1. april 2026
Besvarelse fra Rixmotors
Good afternoon Deborah,
Thank you for leaving us a 5-star review. We are really pleased to hear that you received excellent service from our team. From our Sales team to our Preparation team, we go the extra mile to ensure our customers get the best outcomes .
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.
Brilliant
Brilliant, friendly and very professional .
Would definitely recommend it to anyone.
I will be using them again
Thanks Rix
3. april 2026
Besvarelse fra Rixmotors
Good afternoon Mark,
Thank you for leaving us a 5-star review. We are delighted to hear that you received brilliant service from our team. We will always do what we can to help our customers get their new cars.
Thank you for recommending our business and thank you for your custom. We hope you are enjoying your new car and we hope to see you again in the future.
Excellent Company and staff
Darren was my salesperson. Lovely straightforward experience, no hard sell. All the staff were approachable and friendly. Very clean and tidy forecourt and sales area. I would highly recommend them when looking for a used vehicle.
2. april 2026
Besvarelse fra Rixmotors
Good afternoon Karen,
Thank you for leaving us a 5-star review. We aim to make the process of buying a car as efficient as we can for our customers and it is great to hear that this was reflected in the service you received from one of our team members, Darren.
Thank you for recommending our business and thank you for you custom. We hope you are enjoying your new car and we hope to see you again in the future.
Excellent communication
Excellent communication. Even picked me up from the train station! Vehicle as described and superb except a faulty hydraulic fluid sender unit, which is unavailable and which I was informed about.
Thanks Scott.
1. april 2026
Besvarelse fra Rixmotors
Good afternoon Bill,
Thank you for leaving us a 5-star review. We are really pleased to hear that you received excellent service from one of our team members Scott. We belive that communication is key, and will inform our customers of updates at each stage of their purchase.
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.
quality service and vehicle i…
quality service and vehicle i bought,Darren looked after us great.
31. marts 2026
Besvarelse fra Rixmotors
Good afternoon Alan,
Thank you for leaving us a 5-star review. We are delighted to hear that you received great service from one of our team members, Darren. Nothing makes us happier than knowing our customers are pleased with both their new cars and the service they received.
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.
Toyota GT86 Purchase
I recently bought a Toyota GT86 (£18,750.00) and unfortunately the experience did not match the assurances I was given during the sale. While the car itself is enjoyable, the accuracy of the information provided, and the standard of preparation were disappointing.
When viewing the car, the salesperson told me the vehicle had three years of Toyota service history followed by extensive self servicing by the previous owner. I was also told the car “Should have” a second key, only to find out after paying the deposit that it didn’t. A second key was eventually supplied at collection, which I appreciate, but this should have been made clear upfront.
Before purchase, I raised two specific issues: the non working TPMS (which had previously caused an MOT failure) and the lack of evidence for the major 5-year spark plug service. I was assured both would be completed before collection. Instead, I received a single sheet stating only an oil service had been done, with no proof of the major service. The TPMS light returned on my drive home, and I have since learned that a proper fix is around £1200. I emailed the dealership about this and have received no reply.
I was also told the car had no accident damage. After running my own CarVertical report, I found evidence of £3,000-£5,000 worth of previous damage, including work involving the front suspension. When I raised this, I was told it, “couldn’t have been serious,” but the dealership also had no knowledge or proof either way, which suggests they had not carried out proper background checks on the car before selling it.
After taking the car to Toyota for an inspection, they also identified that the drive belt is worn and needs attention, another issue that should have been picked up during preparation.
There were several smaller but frustrating issues as well:
• The windscreen wipers were worn.
• The interior had a strong wet dog smell that had been masked with an air freshener.
• The right hand fender indicator does not work and the bulb holder is rusted. This is an MOT failure item, yet I collected the car with a fresh 12 month MOT.
• The bumper alignment on that same side was corrected, but the faulty indicator was left unresolved.
• I was told the service manual was in the car, but instead found a Toyota MR2 manual and no GT86 documentation.
Individually these issues might seem minor, but together they reflect poor preparation and a lack of transparency. Although I appreciate the effort in providing the second key, the overall experience did not match the commitments made at the point of sale.
24. marts 2026
Besvarelse fra Rixmotors
Good afternoon Kobie,
We are sorry to see that you have left us a 2-star review. From our records we can see that you have been in communication with our sales team and your vehicle was due to be booked upon return from your holiday after 14th April. The TPMS fault was due to be rectified when the car came in to us. We can provide an invoice to clairify that the service, including the spark plug replacement was carried out.
We carry out HPI and Vchecks on our vehicles, which are both clear.
We are in the process locating a secondhand GT86 manual, which will hopefully be available when the vehicle comes to us in April.
Outstanding helpful staff
Outstanding helpful staff. Relaxed atmosphere. Darren our sales person was amazing through out my experience. He is the most lovely guy. I will always buy my cars from Rix”s down the line. 5 * x
28. marts 2026
Besvarelse fra Rixmotors
Good afternoon Hayley,
Thank you for leaving us a 5-star review. Buying a car should be an amazing experience and we are really pleased that this was reflected in the service you received from Darren and our team. Our team will always go that extra mile to help.
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.
nothing was a problem
30. marts 2026
Besvarelse fra Rixmotors
Good afternoon Peter,
Thank you for leaving us a 5-star review. We are really pleased to hear that you received great service from our team. Our team will always do what they can to ensure buying a car is as easy as possible for our customers.
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.
Besvarelse fra Rixmotors
Good afternoon Stephen,
Thank you for leaving us a 5-star review. It is great to hear that you received eexcellent service from one of our team members, Gary. Our team will always go the extra mile to help.
Thank you for recommending our business and thank you for your custom. We hope you are enjoying your new car and we hope to see you again in the future.
Fantastic experience from start to finish
Fantastic experience from start to finish. Spoke with Darren about Audi TT for sale and explained the awful experience and service we had received at another garage only the day before. Darren put my mind at ease and explained the process and likely trade in figure for my vehicle. Immediately got a better feeling about them. We went yesterday to view the vehicle and purchased it. I even got a bouquet of flowers and bottle of fizz. All the staff were lovely and talked me through the entire process explaining everything fully and then Darren had one of the "younger lads" as he put it help me with all the technical stuff with the vehicle such as connecting bluetooth and the sat nav etc. Just a great experience from beginning to end. Highly recommend them.
29. marts 2026
Uopfordret anmeldelse
Besvarelse fra Rixmotors
Good afternoon Lindsay,
Thank you for leaving us a 5-star review. Buying a car should be a fantastic experience and we are really pleased that this was reflected in the service you received from Darren and our team. Our team put our customers first and do everything they can to help get them their new cars. We appreciate every one of our customers and like to offer small gestures such as flowers and a bottle of fizz as a thank you.
Thank you for recommending our business and thank you for your custom. We hope you are enjoying your new Audi TT and we hope to see you again in the future.
First class service
All staff were very helpful and friendly especially Darren who went out of his way to make the car buying process an easy one. He kept me up to date with what was happening with my car purchase and every question I asked he answered with honesty and was very informative. I would definately buy from Rix Motors again in the future.
28. marts 2026
Besvarelse fra Rixmotors
Good afternoon Lorna,
Thank you for leaving us a 5-star review. We aim to make the process of buying a car as efficient as we can for our customers and we are delighted that this was reflected in the service you received from Darren and our team. We believe communication is key and keep our customers updated at each stage of their purchase.
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.
Helpful
Helpful, friendly and straightforward sale. Easy going with no pressure sales.
20. marts 2026
Besvarelse fra Rixmotors
Good afternoon Ian,
Thank you for leaving us a 5-star review. We aim to make the process of buying a car as easy as we can for our customers. We do not believe in pressure sales, we believe in allowing our customers the time they need to consider their purchase. Our team are always on hand to help.
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.
The best service that I have had
This company customer service was top notch and so professional I would recommend it to anyone who wants to know
24. marts 2026
Besvarelse fra Rixmotors
Good afternoon Marquin,
Thank you for leaving us a 4-star review. We are really pleased to hear that you received a great level of customer service from our team. We are always happy to help our customers get their new cars.
Thank you for recommending our business and thank you for your custom. We hope you are enjoying your new car and we hope to see you again in the future.
I was an unusual customer.....
I was an unusual customer as I purchased a classic car as a second car/weekend toy. I didn't need to have the car quickly as it suited me that way. Henry was happy to oblige me in that. Henry and his staff kept in touch with me in the 5 weeks or so from initially viewing the car to collection.
21. marts 2026
Besvarelse fra Rixmotors
Good afternoon Andrew,
Thank you for leaving us a 5-star review. We are committed to providing our customers with the best service and it is great to hear that this was reflected in the service you received from Henry and our team. We believe that communication is key, and will keep our customers updated throughout their purchase.
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.
Good deal and excellent customer care
Good deal and excellent customer care, they sorted out small issue quickly and in good humour. Totally proffesional staff and so far car is everything I dreamed of
11. marts 2026
Besvarelse fra Rixmotors
Good afternoon David,
Thank you for leaving us a 5-star review. We are delighted to hear that you received excellent service from our team. We will always do what we can to help our customers, including getting our customers the best deal possible.
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.
Excellent service from start to finish
Excellent service from start to finish
Becky was great and sorted everything out as agreed would definitely buy again
Better service than most main Dealers I’ve dealt with in the past
100% satisfied
21. marts 2026
Besvarelse fra Rixmotors
Good morning Pete,
Thank you for leaving us a 5-star review. We are really pleased to hear that you received excellent service from one of our team members, Becky. Our team will always ensure that everything is organised so our customers can drive away in their new cars.
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.
I very spontaneously purchased a car…
I very spontaneously purchased a car whilst out with a friend who was looking, I instantly fell in love with the car and the gentleman who I dealt with made the whole sale reassuring and smooth.
The whole time were very welcoming and friendly and I felt in great hands, even received a bottle of wine after the sale. Would definitely recommend this dealer. Thanks guys :-)
19. marts 2026
Uopfordret anmeldelse
Besvarelse fra Rixmotors
Good morning Dawn,
Thank you for leaving u a 5-star review. We aim to make the process of buying a car as easy as we can for our customers. Our team do all of the hard work so our customers do not have to. We like to show our appreciation with little token gifts, such as a bottle of wine.
Thank you for recommending our business and thank you for your custom. We hope you are enjoying your new car and we hope to see you again in the future.
We went to Rixmotors looking for a new…
We went to Rixmotors looking for a new car, found the one we wanted the staff are very helpful and polite. Becky who delt with us couldn’t do any more to help us get the deal we wanted and made us feel valued. Definitely recommended this place to family and friends
10. marts 2026
Besvarelse fra Rixmotors
Good afternoon Christopher,
Thank you for leaving us a 5-star review. Buying a car should be a great experience and we are pleased to hear this was reflected in the service you received from Becky and our team. Our team will always go above and beyond to help our customers get the best deal possible.
Thank you for recommending our business and thank you for your custom. We hope you are enjoying your new car and we hope to see you again in the future.
Henry and all the team at Rix Motors…
Henry and all the team at Rix Motors are fantastic. Would strongly recommend!
16. marts 2026
Besvarelse fra Rixmotors
Good afternoon Alasdair,
Thank you for leaving us a 5-star review. We are delighted to hear that Henry and our team were able to help get you your new car.
Thank you for recommending our business and thank you for your custom. We hope you are enjoying your new car and we hope to see you again in the future.
Excellent Service at Rix Motors
Returning Customer:
Today I picked up my 3rd Range Rover from RIX MOTORS .
Excellent service as always from Henry Rix,a very smooth hand over of my 3rd vehicle from Rix.Katie makes great coffee too !
Thanks again , see you in 3 years time
16. marts 2026
Besvarelse fra Rixmotors
Good afternoon Phil,
Thank you for leaving us a 5-star review. We aim to make the process of buying a vehicle as efficient as we can for our customers and it is great to hear that this was reflected in the service you recieved from Henry, Kate and our team.
Thank you for your continued business and thank you for your custom. We hope you are enjoying your new Range Rover and we hope to see you again in the future for car number 4.
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