Riviera Automotive Anmeldelser 

337
•
TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We recently sold our Jeep Wrangler to Riviera Automotive and dealt with John, who was an absolute delight. He was thorough, professional and incredibly easy to deal with, keeping us perfectly info... Se mere

Bedømt til 5 ud af 5 stjerner

Just sold my Audi RS3 to Riviera Auto. Although the car was mint condition, the assessment done by John was thorough and also pragmatic when he noticed some marks that were easily polished. There was... Se mere

Bedømt til 5 ud af 5 stjerner

I recently purchased and Jaguar SVR from Revieria. They were very accommodating and open. The car was immaculate on collection, but just to be on the safe side I booked it into a renounced local speci... Se mere

Bedømt til 5 ud af 5 stjerner

Brilliant service once again. This is my second car from the company, and the experience was just as smooth as the first. Dante was efficient and worked hard to get me the best deal, answering every q... Se mere

Virksomhedsoplysninger

  1. Bilforhandler

Skrevet af virksomheden

Welcome to Riviera Automotive At Riviera Automotive we appreciate bespoke, rare, retro and exotic vehicles. These are after all, gentleman's toys, with an automotive twist, ideal for those whose love of automobiles has been passed through their family for generations. At Riviera Automotive, this love of cars is not just a passion; it is a way of life, so allow us to help you indulge in your petrol fuelled cravings. Riviera Automotive is unlike most conventional car dealerships in that the driving force behind the organisation is not sales volume or market presence, for us, the motivation is much more deep-seated. It's a true passion for the design and engineering of fine and rare vehicles. Exclusivity is guaranteed by our diverse line-up of models from sublime Range Rover's to exquisite Audi, BMW, Ferrari, Lamborghini, Porsche and Mercedes models to name but a few. Whilst we are continuing to offer these marquees, we can now also offer our clients a "bespoke" specification for any vehicle to their own individual requirements. From bespoke interiors, aerodynamic styling packages, alloy wheels to performance upgrades, we will be able to provide you with exactly what you desire. Our friendly team of sales executives would be delighted to hear from you. We are based in Cleckheaton, just off Junction 26 of the M62 near the M606 roundabout, so feel free to visit us at your convenience. We look forward to working with you.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

337 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 71 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(337)

91 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Riviera automotive defaulted on formal purchase agreement

A formal purchase had been agreed on a vehicle in writing and a reservation deposit paid. I was advised 5 days later after I had been repeatedly chasing for an update on delivery, that the vehicle had been sold to somebody else

19. august 2025
Uopfordret anmeldelse
Riviera Automotive-logo

Besvarelse fra Riviera Automotive

Good afternoon Jane,

May I first of all, thank you for taking the time to leave us a review, customer feedback is of paramount importance to us here at Riviera Automotive.
I would also like to thank you for taking the time to speak with me over the phone earlier today.

I am sorry you feel disappointed by your experience at Riviera. After reviewing the email trail between yourself and one of our Sales Executives, I can see that a verbal agreement did indeed take place on 15th August. We received a holding deposit from yourself on the 17th of August. Unfortunately, in the interim, one of the vehicles you were interested in was purchased by another customer. Whilst we do work on a first come first serve basis, I feel it is important to acknowledge I absolutely feel you should have received a phone call by a member of our team notifying you about the other interested party.

After reviewing your feedback, it is clear to me there was a breakdown in communication and for this I can only apologise.

Thank you again for speaking with me today and if I can be of any help in the future, please do not hesitate to get in touch.

Bedømt til 5 ud af 5 stjerner

Collect a car from Riviera automotive…

Collect a car from Riviera automotive today 20/08/25. Found the car through their website and got in touch with billy .The car was in pristine condition and I am very happy with the purchase .. billy handled everything through WhatsApp and kept me up to date with any information that I needed .. I would definitely buy a vehicle from this company again .. it was worth the 220 mile trip .. thankyou so much billy for sorting everything out ..

20. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Recommended: Riviera Automotive

Riviera Automotive Bid for my Jaguar F-Type on Motorway. Communication was excellent and within a week the transaction was complete. John came to assess the car. He was competent, honest and genuine. We agree and completed the deal inside an hour and the transaction was smooth and confirmed quickly - highly recommended.

15. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service from start to finish

Great service from start to finish. A very modern day approach to car sales, no pushy sales tactics just provide the information required in order to make an educated decision. Billy was very good and always contacted me once he had the information requested. There was a slight cosmetic issue upon collection but this was put right immediately with no issues at all. Great company and really happy with my new car 👌🏻

14. august 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Absolutely shocking

Absolutely shocking! Couldn’t be more disappointed I got treated like a nobody . Judged based on my appearance … theirs and liars . Cowboys at best would not buy here at all be warned !!!!

18. juni 2025
Uopfordret anmeldelse
Riviera Automotive-logo

Besvarelse fra Riviera Automotive

Thank you for your review.

We are truly shocked and disappointed to read your review. We pride ourselves on providing excellent service to all our customers, treating everyone with respect and fairness, regardless of their appearance.

After thoroughly checking our records, we cannot find any trace of your visit or a transaction matching your description. We are concerned that there might be a misunderstanding, and you may be confusing us with another business.

We assure you that judging customers based on their appearance goes against everything we stand for. Every customer is valued and treated with the utmost respect.

We would appreciate it if you could contact us directly with more details so we can investigate this matter further. If there has indeed been a genuine error on our part, we would like the opportunity to address it

Bedømt til 5 ud af 5 stjerner

Professional, polite & easy to deal with.

This is our first time dealing with Riviera, having seen the Jaguar E Pace we were after on their website. Billy who handled our part exchange and purchase was friendly, polite and so easy to deal with right from first meeting. The sale went through so smoothly with no hassle, and Billy kept contact between agreeing to buy and collecting the car. We found Riviera Automotive to be a professional company and couldn’t fault our experience of buying from them.

27. juni 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I dealt with Chris

I dealt with Chris, who was very helpful and friendly. His advice on selling my current car was welcome and relevant.

I bought a 2023 Audi TT. I felt the price was reasonable; the car is low-mileage and in excellent condition.

I would certainly look to buy again from Riviera - particularly if I wanted a Bentley or Ferrari!

21. juni 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Highly recommended

Billy and Scott and the team are top guys. Sorted my car out, gave me a fair deal on my part ex and the paperwork was spot on.

18. juni 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I urge people reading this not to buy…

I urge people reading this not to buy or sell with this company. Looking at the good reviews, many ‘customers’ only have a few total google reviews. I wouldn’t be surprised if they aren’t all real. Because my experience has been horrendous – they bought my car from Motorway, with zero communication to me at all for 7-8 days, even though I chased several times. Then excuse after excuse. I had a lot more to say, but don’t need to. If someone is silly enough to deal with them, well I cant help that. I would avoid like the plague. I have written to Motorways CEO to ask them to be removed from Motorway as it will damage their brand. I wasted 2 weeks dealing with excuses and suggest you stay away and buy elsewhere.

14. maj 2025
Uopfordret anmeldelse
Riviera Automotive-logo

Besvarelse fra Riviera Automotive

We appreciate you taking the time to leave a review, although we are disappointed to read about your experience. We understand your frustration regarding the delay in collecting your vehicle. As we mentioned during our communication, our standard operating procedure involves a minimum lead time of one week between agreeing to purchase a vehicle and its collection, as we often coordinate the purchase of multiple vehicles in advance.

A collection date was indeed agreed upon. Please understand that we utilise multiple external logistics teams to manage the collection of vehicles efficiently across various locations. This means that while we schedule the collection, the precise timing on the day is subject to their operational schedule and any unforeseen delays they may encounter, such as the delay they experienced on the day of your scheduled collection due to a prior job.

We sincerely regret that the logistics team was unable to reach you before the payment cut off time due to this prior delay. We did communicate our continued interest in purchasing your vehicle and offered to re-arrange collection as soon as possible. We were therefore disappointed that you declined this offer and chose to communicate with our team in an aggressive and rude manner.

We strive to provide a smooth and efficient service for all our customers and are sorry that your experience did not meet these standards. We are taking your feedback seriously and will be reviewing our processes with both our internal team and external logistics partners to identify areas for improvement.

Bedømt til 5 ud af 5 stjerner

Absolutely amazing service Billy…

Absolutely amazing service Billy especially I can’t believe how he was so kind as I know I can be let’s say a pain!! Unfortunately the deal didn’t happened but I just needed to let potential buyers know that there in safe hands
Thank you so much Billy for all your understanding you’ve put back so much faith back into me as I lost it years ago with a bad experience with a dealership I do know
Don’t tarnish everything with the same brush!!
Kind regards David Wood

28. april 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Definitely recommend

Absolutely great service from initial contact you picking up the car.
Billy was a gentleman, not pushy at all and handled the whole process superbly.

25. april 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

"Exceptional Customer Service…

"Exceptional Customer Service Experience!"

I recently purchased a car from Riviera Automotive Ltd, and I couldn't be more impressed with the level of customer service I received. From the moment I walked in, the employee I dealt with was welcoming, attentive, and genuinely interested in helping me find the perfect vehicle.

My sales consultant, John Khan, went above and beyond to ensure I was fully informed and comfortable throughout the process. He took the time to answer all my questions and even helped me with financing options that suited my needs. There was no pressure, just a focus on making sure I was happy with my decision. John’s customer service was outstanding to say the least, I am extremely happy with my purchase and will be highly recommending to family and friends.

18. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

5 star service

Amazing customer experience from the guys at Riviera, Riz was knowledable and delivered a great service from the initial call to the handover

20. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

5* rating for Chris at Riviera


5* rating for Chris at Riviera.
I don’t think I’ve ever had such a quick, easy and seamless car purchase. Chris was very helpful, knowledgable and did a great job.

I’m already in the process of speaking to him about another purchase.

A credit to the company.

Highly recommended!
JU (Huddersfield)

16. januar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

This is exactly how buying a new car should be. Highly recommended

Great experience all round in the purchase of new car. On the day we saw the vehicle online we called and said we would be there within an hour to look at it, this was no problem. On arrival we were greeted warmly and offered drinks. The Mercedes was immaculate. Billy was lovely to deal with, extremely professional and polite. We paid the despots and returned the following weekend to collect the vehicle. Everything was handled and dealt with brilliantly and easily. Happy customers

1. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

First time I have used Riviera

First time I have used Riviera, found them online through a search for the vehicle I was after. Dealt with Chris. I was a little bit skeptical at first due to some of the reviews but I can say I have received a superb service from Chris. Always on hand to assist, answered all my questions, arranged delivery, added value at every turn.
There have been a few niggles with the car, to be expected with a secondhand car that is 5 years old, but Chris has been both helpful and supportive with all queries.
I have no problems with this Company, or the service received. Thanks Chris & your Team

15. januar 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere