I liked the great deal but I bought a 6 mos supply (buy 3 bottles get 3 free) yet was automatically enrolled in that order as an automatic MONTHLY SUBSCRIPTION! I didn't need 6 more bottles in 30 day... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This product is rubbish. The content of the bottles I was sent do not match that which was advertised. When I tried to obtain a refund I was told all I’d get at most was 50%, without outlaying MORE mo... Se mere
Virksomheden har svaret
I haven't been using this product long enough to tell if it's working but their sales practices are deceptive. When you order the product, it's not clear at all you are signing up for a subscription t... Se mere
Virksomheden har svaret
I was enrolled, without permission, into a subscription program even though I just wanted to buy one time and try it out for myself. I find it very devious that Ritual Labs would do that and charge my... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Ritual Labs makes Happy Liver, a premium liver support supplement built on clinically studied ingredients at real doses. Our ingredients are held to high quality and purity standards. We built Happy Liver for people who care about what goes into their supplements and want a formula they can actually trust. Every Happy Liver formula is made with full label transparency, third-party tested for purity and potency, and contains no proprietary blends, no fillers, and no underdosed ingredients. We believe people deserve to know exactly what they're putting in their body, down to the milligram. Happy Liver combines high-potency milk thistle standardized to 80% silymarin, N-Acetyl-Cysteine (NAC), and choline to support healthy liver function and the body's natural detoxification processes. At Ritual Labs, our mission is to help our customers feel their best by supporting one of the most important organs in the body, and one of the most overlooked. The liver works around the clock to process everything we eat, drink, and absorb, yet most people never think to support it. We built Happy Liver to change that.
Kontaktoplysninger
2,8
Middel
98 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
BUYER BEWARE
Ordered the product. Took forever to receive, so I suppose it came from China. This morning a week after receiving I got a credit card purchase notification for MORE product. I immediately tried to stop. Company responded and said it was “easy to miss the subscription button” and I should try the product first a while. I said no. Then she comes back and says too bad it has shipped. But less than 5 minutes before said it hadn’t. BUYER BEWARE.
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ritual Labs - Happy Liver
Hi Alexandra,
Thank you for reaching out, and we are truly sorry for the experience you had. Receiving conflicting information from our team within minutes of each other is completely unacceptable and we take full responsibility for that. Every customer deserves clear, honest and consistent communication from start to finish, and we failed to deliver that for you.
We also want to address the shipping concern directly. We operate labs both within and outside the US for logistical reasons to better serve our customers across different regions, and our entire team is US based with quality standards that remain the same across all locations.
Regarding the additional order and charge, no customer should ever feel trapped in a subscription they did not fully understand or want to continue. We hear you completely, Alexandra, and we want to assure you that our department leader has already reached out to you personally via email with a full explanation of your situation and a clear and fair solution to resolve everything for you immediately.
Please check your inbox for our message and do not hesitate to reply directly so we can get everything finalized for you as quickly as possible. You have our full attention and we are not resting until this is completely and fairly resolved for you.
Total scam company Don’t buy.
Total scam company. The phone number they provide says Mailbox Full and if you Google the number it’s not even theirs. I tried emailing them to cancel my order 2 times, it had not shipped yet. I received no reply . I finally filed a dispute with my credit card company. Two days later it showed up on my doorstep. Tried contacting them again because I don’t want anything from this bogus company. Never received a response.
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ritual Labs - Happy Liver
Hi Marlene,
Thank you for reaching out, and we are truly sorry for the lack of response you experienced. Multiple unanswered emails and an unresponsive phone line is completely unacceptable and we take full responsibility for every moment you were left without a proper answer. No customer should ever have to go through that level of frustration, especially when trying to resolve something as straightforward as a cancellation request, and we sincerely apologize for falling this short of the standard we hold ourselves to.
We want to make this right for you immediately and without any further delays. Please reply here with your order number and the email address associated with your account so our team can locate your profile right away and process your full refund as quickly as possible. You will not need to go through your credit card company for this, Marlene. We are here, we are ready to act and we are committed to resolving this for you personally and promptly.
You have our full attention and we are not resting until everything is completely sorted out for you.
‼️WARNING ‼️ this is a scam
‼️WARNING ‼️ Do not buy and definitely don’t give payment details. This has been cancelled/rejected by the FDA in Australia and warns against consumption. There is no third party testing or proof of any testing at all for that matter. You’re probably eating flour. They have multiple social media platforms with scammers claiming to be doctors (impersonating a healthcare professional is a jail-able offence) As well as thousands of fake profiles commenting to boost engagement and gain trust. I have reported all this to the relevant authorities. Please be careful and spread the message to warn any other innocent people that are about to be sucked in and have their credit cards and bank accounts charged. If this has happened to you please report it to the police!
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ritual Labs - Happy Liver
Hi Krystal,
Thank you for reaching out, and we take every concern raised by our customers extremely seriously.
We want to address your points directly and transparently. Happy Liver is formulated to the highest quality standards and every ingredient listed on our label is exactly what is in the product. We stand fully behind the safety, quality and integrity of everything we produce.
Regarding third party testing, we want to assure you that our formulation goes through a rigorous quality control process and we are continuously working to provide even greater transparency around our testing standards for our customers.
We also want to be clear that any marketing conducted on our behalf is held to strict ethical standards and we do not condone or engage in misleading practices of any kind.
We are ready to address any specific concern you have directly and personally. Please reply here with your order number and the email address associated with your account so our team can reach out to you immediately and ensure everything is resolved for you.
You have our full attention, Krystal, and we are committed to demonstrating through our actions that we are a company you can trust.
Horrible customer service
Horrible customer service. Ordered by
Mistake and went to
Cancel order . Customer service stated that the order had already been fulfilled by the warehouse which is a lie. Refused to cancel order and refund money. Do not order from them!
Update-customer service contacted me
and refunded the order amount immediately.
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ritual Labs - Happy Liver
Hi Sherry,
Thank you for reaching out, and we are truly sorry for the experience you had. We completely understand your frustration and this is absolutely not the standard we hold ourselves to.
Every customer deserves a fair and transparent resolution, and we take full responsibility for the experience you described. Our department leader has already reached out to you directly via email and your refund has been fully processed. There is nothing further you need to do on your end, Sherry, and you have our full assurance that everything has been taken care of.
Please check your inbox for our message and do not hesitate to reply directly if you have any further questions.
Beware of this company
Beware of this company. Customer service has been extremely disappointing. My first order took nearly 20 days to arrive, so I contacted them and was assured that my subscription had been canceled. Despite this, another order was shipped just 10 days later. I have email records confirming my cancellation request.
After multiple exchanges, they finally agreed to issue a refund, but only if I paid for the return shipping and provided a tracked shipping label at my own expense. When I explained that I should not have to pay to return an order that was shipped after my subscription was canceled, they stopped responding altogether.
Based on my experience, communication, customer service, and handling of subscription cancellations have been very poor. I would recommend proceeding with caution before ordering from this website.
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ritual Labs - Happy Liver
Hi Johnsy,
Thank you for reaching out, and we are truly sorry for the experience you had. Receiving an order after your subscription was already confirmed as cancelled and then being asked to cover return shipping costs is completely unacceptable. We take full responsibility for that and we hear you clearly.
Every customer deserves consistent communication, prompt responses and a fair resolution from start to finish. The experience you described does not reflect the standard we hold ourselves to, and we are deeply sorry for every step of this process that fell short of your expectations.
We want to assure you that our department leader has already reached out to you directly via email with a full and detailed explanation of your situation and a clear solution to make this right for you. You will not be responsible for any return shipping costs, and we are completely focused on resolving this in the best possible way for you, Johnsy.
Please check your inbox for our message and do not hesitate to reply directly so we can get everything finalized for you as quickly as possible. You have our full attention and we are not resting until this is completely sorted out.
I was trying to find people with more reviews about Happy Liver.
I was trying to find some more reviews about Happy Liver.
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ritual Labs - Happy Liver
Hi Dale,
Thank you for taking the time to leave a review and for doing your research before diving in. That is exactly the kind of informed approach we respect and appreciate from our customers.
We are confident that the more you learn about Happy Liver and the results our customers are experiencing, the more excited you will be to get started. We also encourage you to reach out to us directly at support@rituallabs.shop if you have any specific questions about the product, our ingredients or how it works. Our team is always happy to help you make the most informed decision possible.
We look forward to being a part of your wellness journey, Dale!
Buyer beware
Ordered happy liver and after reading the horrible reviews and finding out it can actually hurt your liver I contacted Ritual labs immediately and asked them to cancel my order. I got a response right away saying as long as they could catch it before processing they would cancel. 3 days went by and I heard nothing. On the end of day 3 I get an email saying my order was processed. They had 3 days to cancel and refused to. I messaged them and they said they would escalate my case. Then it arrived. I messaged them and they said I could return it at my own expense. I already paid $8.95 to have it shipped and they wanted me to pay to ship it back. I don’t trust that I would get my money back if I did return it. Buyer beware. These supplements can be dangerous to your health and liver. And this company is a total scam
25. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ritual Labs - Happy Liver
Hi Carrie,
Thank you for reaching out, and we are truly sorry for the experience you had. We completely understand your frustration and we take full responsibility for the lack of clear communication and the delays in resolving your cancellation request.
We want to address your concern about the product directly. Happy Liver is formulated with carefully selected ingredients designed to support liver health, not harm it. We stand fully behind the safety and quality of our product and encourage you to reach out to us directly if you would like more information about the formulation.
Regarding your order, you should not have to pay any additional costs to resolve this situation. Please reply here with your order number and email address so our team can locate your account and get everything resolved for you immediately. You have our full attention, Carrie, and we are committed to making this right for you in the best possible way.
Fake orders and fake return address
I ordered 1 bottle with 1 free. I got an email for my order confirmation that said I ordered two and two free. I emailed to stop the order and asked to return the whole order, I was told someone would be in touch. When it arrived I emailed for a return authorization and was given the address to send this to. I paid to ship to the address that was sent and was told they were watching for it. I received the package back saying the receiver moved. Now no one is answering my emails about this. Don’t buy from them.
22. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ritual Labs - Happy Liver
Hi Tammy,
Thank you for reaching out, and we are truly sorry for everything you went through with this return. Being given a return address that was no longer valid and then having your package returned to you is completely unacceptable, and we take full responsibility for that.
We want to assure you that your refund has already been fully processed and there is nothing further you need to do on your end. Our department leader has already reached out to you directly via email with all the details and confirmation of your resolution.
You can rest easy, Tammy. Everything has been taken care of and you have our full assurance that no further charges will occur.
DO NOT PURCHASE FROM FRAUDULENT COMPANY
I placed an order and in the meantime showed the ingredients to my doctor who said I could not take this due to possible drug interactions. I could not reach this company by phone as the number provided is bogus. Emails go unanswered. Upon trying to return there is no way because they don't respond to emails. Had to call my bank and dispute and cancel the card entirely.
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ritual Labs - Happy Liver
Hi Johnna,
Thank you for reaching out, and we are truly sorry for the difficulty you experienced trying to contact us. We completely understand your concern and we take full responsibility for the lack of response you encountered.
We want to assure you that your refund has already been fully processed and there is nothing further you need to do on your end. Our department leader has already reached out to you directly via email with all the details and confirmation of your resolution.
You can rest easy, Johnna. Everything has been taken care of and you have our full assurance that no further charges will occur.
Return and refund
If I could give a zero I would. I canceled my order and yet they sent me the products .I immediately contact them the day I received the products via email as the phone number they gave does not work. I emailed them 6 times and called multiple times and have no response from them. I finally have to contact my credit card company and file for dispute. I don’t trust the company when a fake phone number is given and also no response from when you want to return the product for refund. Just beware of this company and don’t trust their advertisement.
30. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ritual Labs - Happy Liver
Hi Monica,
Thank you for reaching out, and we are truly sorry for the frustration you have experienced. Six unanswered emails is completely unacceptable and we take full responsibility for that. Every customer deserves a prompt and personal response and we fell short of that standard with you.
We want to assure you that our department leader has already reached out to you directly with a full and detailed explanation of your order situation and a clear solution to resolve this for you. We are completely focused on making this right in the best possible way for you, Monica, and you have our full attention.
Please check your inbox for our message and do not hesitate to reply directly so we can get everything finalized for you as quickly as possible.
Happy Liver
I ordered Happy Liver but by the time I received it I had decided not to take it and to return under their policy. They asked for proof of the return and said I'd be refunded. I'm still waiting 2 wks later and they have not answered my emails. I checked the tracking and it said they refused delivery. WTH!! I have disputed the charge with my CC.
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ritual Labs - Happy Liver
Hi Christine,
Thank you for reaching out, and we are truly sorry for the frustration you have experienced throughout this process. This is absolutely not the standard we hold ourselves to and we take full responsibility for the delays in communication.
We want to assure you that our department leader has already reached out to you directly with a full and detailed explanation of your order situation and a clear solution to resolve this for you. We are completely focused on making this right in the best possible way for you, Christine, and you have our full attention.
Please check your inbox for our message and do not hesitate to reply directly so we can get everything finalized for you as quickly as possible.
I ordered Happy Liver under the…
I ordered Happy Liver under the promotion “Buy One Get One Free”. After waiting weeks to receive the product, I received only one instead of two bottles. I regard this as faulty advertising. I haven’t used the product yet, but I’m very disappointed at what I believe to be a scam to get more orders from consumers. I have sent an email to Ritual Labs and hoping I will be made whole.
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ritual Labs - Happy Liver
Hi Mary,
Thank you for reaching out, and we are truly sorry for the missing bottle. Receiving only one bottle when you ordered a Buy One Get One Free promotion is absolutely not acceptable and we take full responsibility for that.
We want to assure you that this is not the standard we hold ourselves to and we are ready to make this right for you immediately. Please reply here with your email address so our team can locate your order and get the missing bottle shipped out to you right away.
We are confident that once you have both bottles and get started with Happy Liver you are going to love the results, Mary. We are here for you every step of the way.
Taken advantage of – automatically signed up for subscription
Unfortunately, when I went to purchase the happy liver product, I was also signed up for a subscription which I was unaware of. I was able to cancel the subscription, but it was too late to cancel the second order and hence I was charged for it. I could not convince to give me a refund and instead was asked to follow their return policy, which would have still cost me money since the company is out of country. I feel taken advantage of since I was automatically signed up for the subscription so beware. If you order from this company, make sure you uncheck the subscription.
To make this right, the company either needs to pay for the shipping charges for me to return the product and give me a complete refund or give me a refund since I did not knowingly order the product.
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ritual Labs - Happy Liver
Hi Rachael,
Thank you for reaching out, and we are truly sorry for the confusion around the subscription and the additional charge. We completely understand how frustrating it must have been to be charged for an order you did not intend to place, and we take full responsibility for not making the subscription terms clearer upfront.
We hear you, and this is not the experience we want for any of our customers. We are ready to make this right for you. Please reply here with your email address so our team can locate your account and ensure you are fully taken care of without any additional costs on your end.
You have our full attention, Rachael, and we are committed to resolving this in the best possible way for you.
I ordered the product and after 2 weeks…
I ordered the product and after 2 weeks still have not received it. I emailed and got a first response that they were checking my order. It has been a week, and I still have not received another response after I provided the information they requested. I have asked for a refund, and no response.
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ritual Labs - Happy Liver
Hi Wendi,
Thank you for reaching out, and we are truly sorry for the lack of follow up from our team. A week without a response after you provided all the information requested is completely unacceptable and we take full responsibility for that.
We are ready to make this right for you immediately. Please reply here with your email address so our team can locate your account, provide a full update on your shipment and process your refund right away. You have our full attention, Wendi, and we are not resting until this is completely sorted out for you.
SCAM - Do Not Purchase!
SCAM: DO NOT PURCHASE!
Am kicking myself for not reading reviews before ordering. Facebook, Insta, etc. have multiple posts with comments from a "doctor" but these comments from apparently different people are all exactly the same - turns out it's just shady marketing. As for the order, you cannot cancel. They have a Florida phone number: 1-321-490-9414 that doesn't even ring. Their address: 2333 Brickell Ave. d1 17, Miami is a condominium. Only way to contact them is email but they don't reply. If they ever do reply, I'm certain it will be with the standard Chinese scam formula saying, "your order is being prepared for shipping" and it'll be too late to cancel. Other folks have posted photos of the bottles and they're covered in typos & misspellings, do not have 3rd party verification of quality, and are likely just cornstarch since there is not way to tell what's actually in it. I've called my credit card company already and am disputing the charges.
EDIT: Their reply below is BS. I've emailed 5 times and have not received a reply from them. Their phone number doesn't connect at all - won't even ring.
On the refund policy page, the contact info at the bottom lists another company ("GV Digital trading as Ritual Labs"). This company also does not exist - I looked them up, tried calling their number and guess who picked up? Joe the Plumber! Unbelievable. 100% TOTAL SCAM.
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ritual Labs - Happy Liver
Hi A.B,
Thank you for reaching out, and we are truly sorry for the experience you had. We completely understand your frustration and we want to address this directly and transparently.
We want to assure you that we are a legitimate company committed to delivering real results for our customers. We take every concern raised seriously and we are ready to make this right for you immediately.
Please reply here with your order number and our team will process your refund right away. Alternatively you can reach us directly at support@rituallabs.shop and you will receive a prompt and personal response.
You have our full attention, A.B, and we are committed to resolving this for you as quickly as possible.
Warning
Warning: No not buy from this company. Just today I sent an email requesting a cancellation and asking for a refund. And instead, they charged my card again for another $119.99. Never got another shipment to warrant this charge and don't want any more. No contact info other than an email address.
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ritual Labs - Happy Liver
Hi Virginia,
Thank you for reaching out, and we are truly sorry for the experience you had. We completely understand your frustration and we want to address this immediately.
An unexpected charge without a corresponding shipment is absolutely not acceptable and this is not the standard we hold ourselves to. We take full responsibility for this and we are ready to make it right for you without any delays.
Please reply here with your email address so our team can locate your account, reverse the charge and cancel your subscription immediately. You have our full attention, Virginia, and we are not resting until this is completely sorted out for you.
As others have said- impossible to cancel!!!
As others have said, canceling an order is a nightmare, nothing on website, even at checkout, that says anything about it being a subscription. I've emailed repeatedly, getting a response of them needing to "review" my request to cancel order. There is nothing to review- just cancel it already! Since they don't want to respond further, I've opened a fraud case with my banking institution. If you want a decent liver support supplement I suggest going to a independently owned health food store. I have a good one local to me and that is where I should have gone in the first place. Save your sanity and your money and skip this crap. It also appears that the positive reviews are manufactured- short, one sentence, no real information. I've seen plenty of fake reviews to know the difference. I should have come here first before impulse buying.
31. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ritual Labs - Happy Liver
Hi Renee,
Thank you for reaching out, and we are truly sorry for the experience you had. We completely understand your frustration and we take every concern like this very seriously.
Every customer deserves a clear, straightforward cancellation process and prompt responses from our team. The experience you described is not acceptable and we take full responsibility for falling short of that standard.
We are ready to make this right for you immediately. Please reply here with your email address so our team can locate your account, cancel your subscription and ensure everything is fully resolved for you as quickly as possible. You have our full attention, Renee, and we are committed to getting this sorted out for you right away.
DO NOT ORDER FROM THIS COMPANY
I would leave NO stars if I could- I stupidly ordered what I thought was a bottle to try, during the buy 1 get 1 free sale with the 60 Day Money Back Guarantee. They must have very sneeky fine print somewhere that states you now have a subscription which is impossible to cancel.
As soon as I realised that they took money from my account a month later again, I sent them numerous emails, of which they DID NOT bother to reply to regarding the cancellation of my orders and subscriptions. I have cancelled payment through Paypal as Ritual Labs have continued to ignore me.
Much to my horror, they emailed me saying that they are getting the 2nd order ready to ship, I tried on numerous times to cancel just to be ignored.
After now reading this exact same problem that everyone else is having with this company im dissapointed that I did not look up reviews first.
They also seem to have the same crap reply to all of the genuine concerns regarding orders and scam subscriptions. They state that they are sorry. BS!!!
18. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ritual Labs - Happy Liver
Thank you for reaching out, and we are truly sorry for the experience you had. We completely understand your frustration and we want to address this directly and transparently.
We hear you, and we want to assure you that this is not the standard we hold ourselves to. Every customer deserves clear communication, prompt responses and full control over their account and subscription. The fact that your emails went unanswered is unacceptable and we take full responsibility for that.
We have already located your account and our department leader is personally handling your case to ensure your subscription is fully cancelled and that everything is resolved in the best possible way for you. You have our full attention, Cheryl, and we are not resting until this is completely sorted out.
Please keep an eye on your inbox as our team will be in touch with you directly very soon with a full update and resolution.
Arrived after 1 month and looks very…
Arrived after 1 month and looks very strange, I don’t trust the powder inside the capsule, the container looks cheap Chinese plastic , no proof of where is made.
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ritual Labs - Happy Liver
Hi Oana,
Thank you for reaching out, and we completely understand your concern. We take product quality and customer trust extremely seriously, and we want to address this directly.
Regarding the shipping time, we sincerely apologize for the wait. Some shipments have experienced delays due to higher than usual order volume, and we are continuously working to improve that.
On the product itself, we want to assure you that Happy Liver is manufactured to the highest quality standards. We operate labs both within and outside the US for logistical reasons to better serve our customers across different regions, and every single ingredient inside the capsule is exactly what is listed on the label. No exceptions.
We have also forwarded your packaging concerns to our quality team for full internal investigation to ensure every detail of our product presentation meets the standard our customers deserve.
We want you to feel completely confident in what you have purchased, Oana. Please reply here with your email address so our team can reach out to you directly, walk you through everything you need to know about the product and ensure you feel fully taken care of.
I recived my package today
I recived my package today, when I opened it I immediately tried to find the lot and batch number because I was thinking I was sent fake supplements. Their is none is that normal? I sent coustomer service a email they replied back fast. At first they said they couldnt find my order with the order number provided and ask for pictures and the link. I sent them everything then they email back and said it is their product and my order number was correct it makes no sense to me why couldnt he find it the first time? I did some research what I found said it is fake if their is not lot and batch number.
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ritual Labs - Happy Liver
Hi Angel,
Thank you for reaching out and for taking the time to share your experience. We completely understand your concern and we want to address this directly and transparently.
We want to assure you that the product you received is 100% genuine and authentic. Our team confirmed your order and verified the product, which is exactly what we are here for. We apologize for the initial confusion locating your order on the first attempt and we understand how that added unnecessary doubt to an already concerning situation.
Regarding the lot and batch number, we want to be fully transparent with you. Our current packaging does not include a lot or batch number, however this is something we are actively working on with our production team and future batches will include full identifying information on the label. This does not affect the quality or authenticity of the product you received in any way, and we stand fully behind every bottle we ship.
If you have any further questions or concerns about your product, please do not hesitate to reply here or reach us at support@rituallabs.shop. We want you to feel completely confident in what you have purchased, Angel, and we are here for you every step of the way.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.