Easily and seamlessly booked through Riderly. Hired the CFMoto450. Did around 1800km in a week around Morocco and it never missed a beat. Mohamed was a gentleman and always available for any questions... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Wir hatten eine wirklich sehr gute Erfahrung mit der Motorradvermietung. Das Motorrad war in einem sehr guten Zustand, sauber und gepflegt. Von der Buchung bis zur Rückgabe lief alles unkompliziert... Se mere
Virksomheden har svaret
We booked two motorcycles for our Sardinia vacation via Riderly and everything went very easy and smoothly. The customer service was very helpful when we needed reassurance regarding one bike before... Se mere
Virksomheden har svaret
If you want to rent a bike, everything OK. If you have a problem with the return of the security deposit and ask Riderly for help - zero interest. Edit: So I don't know what happened, because I had n... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Ride a motorcycle anywhere in the world
Kontaktoplysninger
2 Eastbourne Terrace, W2 6LG, London, Storbritannien
- +441304807963
- support@riderly.com
- riderly.com
4,9
Fremragende
346 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent Experience,
Excellent Experience,
An agent contacted me on chat after spending a while trying to find a particular model to rent in Morroco. They were quite helpful and I ended up booking something similar even though it was all very last-minute.
Can recommend.
3. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Riderly
Hello Tudor,
Thank you for your encouraging words. We’re committed to excellence, and hearing your feedback makes all the difference! 💙
Thanks again for choosing Riderly!
All the best,
Customer Success Team @ Riderly.com
Profesionalidad Ausente
[ACTUALIZACIÓN]
Después de poner la reseña se puso en contacto conmigo Lucas del equipo de Riderly, su atencion fue rapida y profesional, preocupandose por el mal servicio recibido, destacar que Jota Cafe fueron los que alquilaban la moto a través de Riderly y los que me dieron el servicio pésimo, pasaré a poner 3 estrellas en vez de 1 ya que la responsabilidad de quienes se anuncian en su web es de Riderly, al menos le daré una nueva oportunidad en algún momento y actualizaré la reseña cuando llegue el momento.
[RESEÑA ORIGINAL]
Alquilé una moto en Mallorca para moverme por la isla y, en principio, el servicio fue perfecto: moto en buen estado, fácil de recoger y devolver. Todo parecía ir genial… hasta que llegó el momento del dinero.
Primero me cobraron de más y tuve que reclamar una devolución de apenas 8 €. Después, la fianza: más de 10 días esperando y teniendo que escribirles varias veces por WhatsApp para que se dignaran a responder. Cada vez una excusa distinta, y la sensación constante de que tenía que estar detrás de ellos como si fueran niños pequeños para que cumplieran con lo básico.
Una pena, porque el servicio podría ser excelente, pero la atención postventa es un desastre. No volveré a contratarlo.
17. september 2025
Uopfordret anmeldelse
Besvarelse fra Riderly
Hello David,
Thank you for taking the time to share your experience with us.
We’re glad to hear that your rental started off smoothly, from the scooter’s condition to the pick-up and return process. That’s exactly the kind of experience we strive to deliver for all our riders, however we are terribly sorry to hear you encountered issues post-rental with the rental company. Dont worry, we’ll work with you to help make it right.
We do not see any records of you contacting us (Riderly) about this, so in order for us to look into this further, could you please share your booking reference or confirm if you’ve already been in touch with our team? This will help us investigate the matter promptly with the rental provider. You can reach out to us on support@riderly.com
Please know that a senior member of our Escalations Team is already queued to be assigned to your case once we are able to identify the booking.
Thank you again for your patience, we look forward to helping you with this.
Kind regards,
I rented a Yamaha Kodiak 450 (quad)…
I rented a Yamaha Kodiak 450 (quad) from Green Expeditions Ometepe and had a great experience. The staff was very friendly, spoke excellent English, and clearly explained everything before the ride. The quad ran perfectly and handled Ometepe’s rough roads and heavy rain with no problem — I was really glad I chose it over a motorcycle. Highly recommend both Green Expeditions and renting a quad if you’re exploring Ometepe!
2. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Riderly
Hi Jim,
Thank you so much for sharing your experience with us, we loved reading your review! Sounds like you made the perfect choice for your adventure!
Our team will be delighted to know their friendly service and clear explanations made you feel confident before setting off. That’s exactly the kind of experience we want every customers to have, and your feedback means a lot.
Whenever your travels bring you back this way, we’d be excited to welcome you again for another adventure. 😎
Cheers,
Customer Success Team @ Riderly.com
Tuvimos un problema con el…
Tuvimos un problema con el concesionario de alquiler en Napoli dado que nos cobraron un exceso del precio acordado y Riderly asumió el problema y se hizo cargo de la diferencia. Gestos como ese afianzan el vinculo con la empresa y generan una credibilidad y fidelidad especial. Volveré a alquilar a través de Riderly en mis futuros viajes!!
10. september 2025
Uopfordret anmeldelse
Besvarelse fra Riderly
Estimado Sebastián,
Muchas gracias por compartir tu experiencia con nosotros. Nos alegra mucho haber podido intervenir y resolver el problema con la empresa de alquiler de coches en Nápoles, y agradecemos tu confianza en nosotros.
Gestos como este forman parte de nuestro compromiso de garantizar que cada viaje que realices sea lo más agradable y fluido posible. Saber que nuestros esfuerzos han reforzado tu confianza en nosotros significa mucho para todo el equipo. 💙
Esperamos poder formar parte de sus futuras aventuras y estaremos siempre a su disposición para ayudarle en todo lo que necesite.
Atentamente,
Equipo de atención al cliente de Riderly.com
Great service and price
15. september 2025
Uopfordret anmeldelse
Besvarelse fra Riderly
Hello Robert,
We’re grateful for your kind review! Riderly is all about making rentals easy and enjoyable, thanks for being part of that mission. 😎
See you soon! 🏍️
Cheers,
Customer Success Team @ Riderly.com
Pessimo, complicatissimo, scortesissimo
1. A Nizza, non esisteva un negozio fisico, e non avevano avvisato.
2. Le istruzioni per trovare lo scooter dentro un parcheggio, trovare le chiavi e i caschi dentro ad armadietti, erano complicatissime e le mandano solo due ore prima via email.
3. Il servizio clienti risponde solo su WhatsApp ed è stato scortesissimo.
4. Lo scooter non era quello prenotato, i caschi e i guanti erano di pessima qualità, e con le misure ti devi accontentare. Il peggior noleggio della mia vita dopo quello di Palermo.
Ho in seguito aggiunto una stella perché mi hanno interamente rimborsato, anche se non lo avevo chiesto. Almeno dopo la recensione si sono impegnati seriamente.
5. september 2025
Uopfordret anmeldelse
Besvarelse fra Riderly
Ciao Tonio,
Innanzitutto, siamo sinceramente dispiaciuti che questa esperienza di noleggio non abbia soddisfatto, né tantomeno superato, le tue aspettative, poiché il nostro obiettivo è quello di farlo con ogni singola prenotazione qui su Riderly. Ci impegniamo per offrire ogni volta un'esperienza fluida e a 5 stelle, e qualsiasi cosa al di sotto di questo standard non è per noi accettabile.
Un membro senior del nostro team Escalations ha già contattato direttamente il fornitore del servizio di noleggio per indagare e capire cosa sia andato storto.
Vorremmo anche chiarire che molti fornitori di servizi di noleggio stanno adottando sempre più spesso procedure di consegna senza contatto o check-in automatici. Questo metodo consente ai clienti di ritirare il veicolo o l'alloggio senza interagire direttamente di persona, spesso ricevendo istruzioni in anticipo (ad esempio dove si trovano le chiavi, i codici delle cassette di sicurezza o i punti di incontro).
Sebbene questo approccio abbia lo scopo di aggiungere flessibilità e comodità, comprendiamo che a volte può sembrare poco chiaro o impersonale se non comunicato correttamente, aspetto che affronteremo attentamente con il fornitore.
Vi assicuriamo che prendiamo sul serio tutti i feedback, in particolare quando evidenziano aree in cui la comunicazione, il servizio o l'esperienza complessiva possono essere migliorati.
Vi terremo aggiornati man mano che la nostra indagine prosegue e rimarremo in contatto diretto per garantire che la questione venga risolta in modo equo.
Grazie ancora per la vostra pazienza e per averci aiutato a migliorare.
Excellent company to deal with
Excellent company to deal with, all questions answered swiftly.
30. august 2025
Uopfordret anmeldelse
Besvarelse fra Riderly
Hi Roger,
Thank you so much! Your satisfaction is our reward. We look forward to helping you plan your next adventure! 😎
See you soon! 💙
Cheers,
Customer Success Team @ Riderly.com
Noleggio scooter Malaga
Abbiamo noleggiato uno scooter 400 a Malaga. L’esperienza è stata più che fantastica! Ogni volta che avevamo bisogno di qualcosa scrivevo a Danius, il quale rispondeva sempre in modo tempestivo a qualsiasi orari. Ci ha portato lo scooter direttamente dall’appartamento ed è venuto a riprenderlo nello stesso punto.
Grazie Danius per la tua super disponibilità e gentilezza!
27. august 2025
Uopfordret anmeldelse
Besvarelse fra Riderly
Ciao Chiara,
È un vero piacere ricevere il tuo feedback! Siamo molto felici che tutto sia andato bene e che il nostro fornitore di servizi di noleggio si sia preso cura di te! Grazie per aver scelto Riderly! 🏍️
Cordiali saluti,
Il team Customer Success di Riderly.com
Superb experience
Superb experience. From the set up of the bike which was to my exact specification, to the pick up and drop off, everything was so smooth and efficient. I would 100% recommend
15. august 2025
Uopfordret anmeldelse
Besvarelse fra Riderly
Hi John,
Thanks so much for your lovely note! We’re so glad you enjoyed your experience with us. If there’s anything else we can do to make your future bookings even better, we’re just a message away! 🏍️
Until your next ride!
Cheers,
Customer Success Team @ Riderly.com
Je tenais à vous remercier pour votre…
Je tenais à vous remercier pour votre réactivité et votre prise en charge suite aux difficultés rencontrées lors de ma récente location.
Après un départ compliqué avec un premier scooter présentant plusieurs problèmes, vous avez su réagir rapidement et proposer une solution adaptée. Le remplacement du véhicule, ainsi que votre geste commercial, ont permis de rendre la suite de mon séjour beaucoup plus agréable et sereine.
Je salue particulièrement votre professionnalisme et votre sens du service client. Grâce à votre intervention, je garde finalement une bonne impression de votre agence et n’hésiterai pas à faire appel à vous lors de mes prochains déplacements.
7. august 2025
Uopfordret anmeldelse
Besvarelse fra Riderly
Bonjour Galvez,
Merci beaucoup pour votre message attentionné. Notre équipe apprécie sincèrement que vous ayez pris le temps de partager votre expérience.
Je suis désolé que la location ait connu quelques difficultés au début, mais nous sommes heureux d'avoir pu réagir rapidement et trouver une solution qui vous a permis de profiter du reste de votre séjour. Vos commentaires élogieux sur notre professionnalisme et notre service à la clientèle nous touchent beaucoup.
Notre objectif est toujours de faire en sorte que nos clients repartent avec une impression positive, et je suis ravi d'apprendre que vous envisagez de louer à nouveau chez nous à l'avenir. Nous nous réjouissons de vous accueillir à nouveau lors de votre prochain voyage. 💙
Cordialement,
Perfect service
Perfect service – absolutely recommended!
The rental process was smooth and professional. The service was perfect – very friendly, extremely helpful, and always solution-oriented. You really feel well taken care of as a customer.
I can 100% recommend this company and would rent here again anytime!
29. juli 2025
Uopfordret anmeldelse
Besvarelse fra Riderly
Hi Gernot,
We’re incredibly grateful for your kind words and support. It’s customers like you who inspire us to keep doing our best!
Hope to assist you again soon! 🛵💙
Safe travels,
Customer Success Team @ Riderly.com
Got me in touch with a firm I probably wouldn't have found.
Found me a great firm that I used.
5. juli 2025
Uopfordret anmeldelse
Besvarelse fra Riderly
Hi Szwera,
We appreciate your kind message more than you know. Thank you for being part of the Riderly community. We’re always here if you need anything! 🛵
Keep being awesome!
Customer Success Team @ Riderly.com
RIderly again
I had a great experience with Riderly.com and would absolutely recommend using their platform for booking scooter rentals.
When I had issues with the rental company—especially around the handling of a security deposit after a theft—Riderly's support team was responsive, professional, and genuinely helpful. They followed up on my behalf, ensured I got answers, and helped clarify the situation when the rental company was no longer communicating properly.
It made a huge difference knowing there was a reliable third party I could turn to. Without Riderly, I would have been left completely on my own.
The booking process itself was smooth, the interface is user-friendly, and I appreciated the transparency and support throughout the entire experience.
Highly recommended—great service and peace of mind. I will definitely book through Riderly again!
29. juni 2025
Uopfordret anmeldelse
Besvarelse fra Riderly
Hello Antonio,
Thank you so much for your kind words and for taking the time to share your experience with Riderly!
We’re truly glad to hear that our support team was able to assist you during a challenging situation, and that you felt supported throughout the process. Providing peace of mind and making sure our users are never left alone, especially when things don’t go as planned, is exactly what we aim for! 💪🏻
It also means a lot to hear that you found the booking process smooth and our platform easy to use. Your recommendation is incredibly valuable to us, and we’re so grateful for your trust.
We look forward to helping you with your next ride and are always here if you need anything in the future. 🛵
Safe travels and thanks again for choosing Riderly!
Warm regards,
Customer Success Team @ Riderly.com
Ottimo prezzo ottimi scooter
Ottimo prezzo ottimi scooter! Consigliatissimo
20. juni 2025
Uopfordret anmeldelse
Besvarelse fra Riderly
Ciao Giuseppe,
È sempre bello sapere che abbiamo reso felici i nostri clienti. Il tuo supporto è fondamentale per noi e speriamo di rivederti presto su due ruote! 🛵
Cordiali saluti,
Customer Success Team @ Riderly.com
Good company
Good company. Top off the rentals good price. Amazing scooters hassle. Free
.
25. maj 2025
Uopfordret anmeldelse
Besvarelse fra Riderly
Hello Carl,
We’re truly grateful for your feedback! It’s rewarding to know that you had a smooth and enjoyable rental with us. Thank you for trusting Riderly! 😎
Best,
Customer Success Team @ Riderly.com
Excellent service
Excellent service, attentive and as promised, connects to the best local agents and continuously support till get bike and rent....sure will be using again and highly recommended!
5. juni 2025
Uopfordret anmeldelse
Besvarelse fra Riderly
Hello Mohammad,
Thanks so much for your lovely review! We’re so glad you enjoyed your experience with us.
If there’s anything else we can do to make your future bookings even better, we’re just a message away. 🏍️
Stay awesome!
Customer Success Team @ Riderly.com
Superbe expérience avec Riderly !
On a eu une superbe expérience avec Riderly ! Les employés sont d'une gentillesse extrême, les prix sont très corrects, franchement rien à dire, c'était parfait 👌 Je recommande vivement de louer chez eux, vous ne le regretterez pas !
14. maj 2025
Uopfordret anmeldelse
Besvarelse fra Riderly
Bonjour Alicia,
Quel plaisir de lire votre commentaire ! Nous sommes ravis d'avoir pu rendre votre voyage mémorable et sans encombre. Notre mission est de faire en sorte que chaque conducteur ait l'impression de vivre la meilleure expérience possible. Le fait de savoir que nous avons réussi avec vous fait que tous les efforts en valent la peine.
Merci d'avoir partagé votre expérience avec nous ! Nous sommes impatients de vous servir à nouveau bientôt. 🛵
Chaleureuses salutations,
L'équipe chargée de la réussite des clients @ Riderly.com
Good experience in Moroccan moto hire
Good experience in Moroccan moto hire, good Comms
Would use again.
6. maj 2025
Uopfordret anmeldelse
Besvarelse fra Riderly
Hello Jim,
Thanks so much for your positive feedback! We're thrilled that you enjoyed your experience and look forward to making your next visit even better! 💙
Looking forward to helping with your next Ride!
Cheers,
Customer Success Team @ Riderly.com
Location de scooter pour 4 jours à…
Location de scooter pour 4 jours à Naples. Facile a trouver, très bon accueil, a notre grande surprise on nous propose un modèle au dessus de celui loué.
Scooter très propre .
Le retour pareil. Merci a vous. Je recommande fortement
20. april 2025
Uopfordret anmeldelse
Besvarelse fra Riderly
Cher Nol Wenn,
Nous vous remercions d'avoir pris le temps de laisser un commentaire aussi intéressant ! Nous sommes très heureux d'apprendre que tout s'est parfaitement déroulé lors de votre expérience de location. Savoir que vous l'avez tant appréciée est vraiment gratifiant pour toute notre équipe.
La prochaine fois que vous serez prêt à prendre la route, n'hésitez pas à nous contacter - nous sommes là pour vous faire vivre une autre expérience cinq étoiles !
Avec mes salutations distinguées,
L'équipe chargée de la réussite des clients @ Riderly.com
Outstanding customer service
All in all, it was a great experience. The customer service is outstanding—everyone is extremely helpful and responds to any question within seconds. Huge thanks to Helen and Aleksandra for all your support!
2. april 2025
Uopfordret anmeldelse
Besvarelse fra Riderly
Hello Phil,
Thank you so much for your feedback! We're thrilled to hear you had a great experience with us. It’s always wonderful to know when our team and our rental partners are hitting the mark. Your feedback encourages us to keep providing excellent service. 💙
We look forward to welcoming you back on your next adventure! Until then, safe travels and happy riding!
Best wishes,
Customer Success Team @ Riderly.com
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.