Richmond Motor Group - MG Guildford Anmeldelser 341

A very professional service from Richmond Motor Group. Marius Mockus walked us through all the options and explained each step perfectly. There was no hard sell feeling but he chose instead to check we understood the choices before confirming. Would fully recommend.

My salesperson Charlie,was excellent.No hassle good service

I wouldn’t buy a loaf of bread from these cowboys in Richmoand Hyundai Guildford let alone a vehicle worths 1000s of £s. I was going to purchase a vehicle from them and paid a deposit of £500 to reserve the vehicle I was to purchase and arrange e AA inspection with their approval. After the inspection there were some minor works needed to be done to the vehicle. I was negotiating the work needed to be doe and some of the work they have promised they will complete during the inspection to the AA technician. Whilst in the negotiation of the work needed to be done the senior management at the dealership have sold the vehicle to some other customer whilst the purchase contact with me in activation. I am now out of pocket for the AA inspection fees of £339 I paid and my traveling expenses to the dealership. They have returned my deposit of £500 saying they have now sold the vehicle to someone else. I am now off to the small claims court for the breath of contact to claim my AA inspection fees and the traveling expenses. Don’t buy anything form these people.

The sales executive Marius mocks found me the car I wanted advised me on all the options available and sorted everything no pressure a good experience all together Richmond mg Guildford I would recommend 👍

Given a great deal on a demonstrater MG3 although I went in for an HS!
Efficiently on paperwork and car has got every thing I need.

Excellent dealership , helpful and understanding when issues arise , fortunate to have sales Executive such as Kelly whom I dealt with .

Marius was just awesome. We went to look at the MGS9 for my husband and I ended up buying the IM5 for myself. Marius is the perfect salesman as he doesn’t try to sell you anything. Everything was very easy. A very happy 2 customers.

Marius greeted us on time for our appointment was pleasant as can be. He remained helpful and friendly throughout our visit and continued to be helpful with our questions in between meetings. He was the same person on our second visit answering questions and being open and honest. Lovely hot drinks too. Couldn’t ask for more. Thank you so much for your support and expertise.

Very friendly and receptive sales team at MG Guildford, especially from Marios Mockos. Nice to be able to test drive a new car solo.

Henry was fantastic from start to finish. He listened to what we wanted and it never felt like we were being pushed into something. Excellent service I would highly recommend Henry and MG Richmond Guildford.

Marius Mockus was excellent and we are loving our new car. Many thanks to Marius and the team.

We visited MG Guildford and had an excellent experience with Henry Jackson. They provided clear and helpful advice on the vehicle, answered our queries with patience, and took the time to demonstrate how the car operates, spending nearly an hour ensuring we were fully informed. Importantly, we did not feel under any pressure to make a purchase.
If you are seeking knowledgeable, professional guidance and would like all your questions answered for complete peace of mind, I would highly recommend Henry. Thank you.

never bother to take time to show you how things work ie settings on screen.seats at desks are wornout.if you order parts for MOT oh we are not a motor factor so then your without a car for nearly a week.

Kelly was fantastic and made the process very easy.

Thank you Kelly for your help with buying our new MG4.
We had a few minor problems but you sort everything out.

13/06/26
Not so helpful when you see that the work carried out to fix the problem didn't work. Not responding to emails after coming in to the guildford branch.
Please check your car properly when you collect it. Bird lime marks damaged my paint on my new car before I even collected it.

Bought an MG EV from Marius at Guildford - great experience. Marius was very helpful and patient and took time to explain everything to us without being pushy at all.

Just wanted to say the Marius Mockus at MG Richmond Motor Group in Guildford is the consummate professional.
He made the car buying process very relaxed and easy, (considerably better than a previous car brands I have dealt with)
Marius made me feel welcome and listened to my needs and concerns and answered every question to my satisfaction.
At no point did I feel I had to buy a car unless I wanted to.
A wonderful experience and I have nothing but praise for Marius and MG Guildford.
Thankfully the car I wanted was in stock and order to collection was within a week.
Thank you

We've had an exceptional experience with MG Motors, especialy with our Sales person Marius. He has been really attentive, patient and has taken the time to explain everything to us in a lot of details as well as answering our questions and has made the process quite easy for us. I def recommend.

good information throughout purchase. nothing to much trouble

Marius,
I wanted to thank you for your professional approach to my visit last week. I appreciate that you had overlapping appointments yet still managed to spend time with me. Thank you so much. You were the best salesperson in my search for a new vehicle, as you knew your job, and the vehicle in depth. Your approach to sales was refreshing as it was professional. I really appreciated that.
Marius, I have not chosen to purchase the MG ZS, but was grateful to have had the chance to test drive it.

Thank you so much for your time and effort.