If negative stars were an option, that would be my choice. I ordered an African net sponge Oct 5 2025, paid for shipping to Canada and as of today April 18 2026 still haven’t received my order. I mes... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Customer service sucks I’ve written over 10 emails and never received my package! I don’t understand what I have to do to get my money back!!! I will keep writing reviews until then!!!
My face has cleared up tremendously! Not only is the product all natural and organic but it actually does work! I’ve been using the cleanser and turmeric soap for 2 years now and always get compliment... Se mere
Ever since I started using these products my skin has drastically improved. I used to suffer from blackheads and blemishes now oh lord my skin is like glass. I’m glowing, I’ve been using this for over... Se mere
Virksomhedsoplysninger
- Leverandør af skønhedsprodukter
- Engrossalg af skønhedsprodukter
- Kosmetikbutik
- Kosmetikindustri
- Kosmetikforretning
- Helse- og skønhedsbutik
Skrevet af virksomheden
Rich & Clear is more than skincare — it’s a lifestyle rooted in clarity, confidence, and care. Our global brand is trusted by hundreds of thousands for one reason: we deliver real results. From dark spots to breakouts, our all-natural, dermatologist-approved formulas are designed for every skin type, shade, and story. At the heart of Rich & Clear is a core collection of powerhouse products that fit seamlessly into your daily routine — simple, effective, and made to glow with you. Skincare that works. A brand that cares. Join the movement and experience why so many are making the switch to Rich & Clear.
Kontaktoplysninger
P.o. Box 2681, 33008, Hallandale Beach, USA
- (305) 974-2970
- support@richandclear.com
- richandclear.com
Har besvaret 8 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Nice delivery.
I love this brand the products actually…
I love this brand the products actually work…!!!!!!
I have used this for awhile and love…
I have used this for awhile and love all the products
Love this soap started seeing results in 3 days
Love this soap started seeing results in 3 days after use and this just made me love it more. I just had to stalk up on these.....my face have never been this clear and glowing

Besvarelse fra Rich & Clear Skincare®
Never received package
It’s almost a month later since my package shipped. Never received anything in the mail. I have emailed called never received help on what could have happened or explanation on how we can resolve this issue.

Besvarelse fra Rich & Clear Skincare®
Easy to order
I can’t wait to get my order. I’ve been looking for authentic African sponges.
I’ve been using Rich and Clear for over…
I’ve been using Rich and Clear for over 5 years and they’ve never failed me. I was in search of a cleanser that actually worked and ever since I came across this brand I knew I found the one. The results don’t lie!

Besvarelse fra Rich & Clear Skincare®
Un-Honest Business
Haven’t yet tried the soap but I’m very excited to see how it works as there are very good reviews here!
UPDATE: they do not answer to emails/calls and still no product. Will be disputing the charge with my bank because I don’t like companies that do bad business. Most of those 5 star reviews are just to get the coupon for the next purchase but you can’t even deliver the first?!

Besvarelse fra Rich & Clear Skincare®
SCAMMERS!
SCAMMERS!
I ordered products from Rich & Clear on June 27, 2024, through the Affirm app. I paid off the loan on July 12, 2024. In August, I reached out to them to inquire about the shipping status of my products, but they did not respond. I also contacted Affirm to inform them that I hadn’t received my order, but they were unhelpful. As a result, I filed a complaint with the Better Business Bureau (BBB) and my bank.
Despite my attempts to obtain a refund, this company (Affirm) reopened my loan, which had been paid in full, and now claims that I never repaid it despite my proof of payment. I sent them my bank statement along with two letters from my bank stating that I would not be reimbursed for the transactions. However, Affirm refused to accept my documents as proof and sent the fraudulent bill to collections.
I’ve been scammed twice, once by Rich & Clear and now by Affirm. You will be wasting your money if you order from this company.

Besvarelse fra Rich & Clear Skincare®

Besvarelse fra Rich & Clear Skincare®
Well, same as everyone else
Haven’t heard anything about my order for more than 2 months, so i just waisted my money, as most ppl in the review section here 🥲

Besvarelse fra Rich & Clear Skincare®
Scammers
Ordered product on August 1, 2024. Have not received it. Sent an email to support. No response. Sent a message on their social media account. Got an automated message. These people are frauds who take your money knowing the customer will never receive the product. Don't buy anything from them.

Besvarelse fra Rich & Clear Skincare®
This company is a horrible scamming…
This company is a horrible scamming company. I live in England and ordered from them in May time passed and heard nothing no updates at all to even say item was shipped. I contacted them several times no response I decided to raise a dispute with my bank who gave me a refund back, they then cancelled the order I didn’t care at that point. The company now have the cheek to dispute with my bank asking back for the money are they serious….AVOID AT EVERY COST scammers wish I could give them a minus they need to be put out of business it’s disgusting how a company can take money from someone never ship an item and then ask back for the money for an item they never sent what craziness is that!!!!!!! I am fighting this all the way they are not having my money for nothing

Besvarelse fra Rich & Clear Skincare®
Scammer!!
Scammer!!! No response via phone or social media. Didn’t ship product. Stole my money

Besvarelse fra Rich & Clear Skincare®
Horrible scammers!!
Horrible scammers!!! I’m reporting to any and every agency I can find. It’s companies like this that should be sued for fraud. I’ve never in my life had such a horrible experience. Looking at the reviews they should be the defendants in a class action lawsuit.

Besvarelse fra Rich & Clear Skincare®
Same as everybody else
Same as everybody else. No response to emails regarding order. Took my money and I received nothing.

Besvarelse fra Rich & Clear Skincare®
Attention all consumers!!!!
Attention all consumers!!!!! do not trust this company. This company is a scam. I placed to order on July 11. They took my money. I still have not received my order nor have they sent me my money back.

Besvarelse fra Rich & Clear Skincare®
I'm extremely disappointed with Rich…
I'm extremely disappointed with Rich and Clear. I placed an order three months ago and still haven't received my product. I've been left in the dark with no updates or resolution. The lack of communication and reliability is unacceptable. As a customer, I expect a certain level of service and quality, especially when it comes to something as important as skincare. Unfortunately, Rich and Clear has failed to meet these basic expectations, leaving me feeling frustrated and let down. Until they improve their shipping and customer service, I would not recommend this company to anyone!!!!!!!

Besvarelse fra Rich & Clear Skincare®
So much potential, such a shame!
Okay so I gave this company 3 trials. Each time, my SOAPS took 2 or more months to arrive with no reasonable explanation. It did arrive but you are better off finding a more consistent brand. I always monitored their instagram comment section, as I thought mine was a peculiar situation but no! Because of everyone having the same complaints, the rich and clear team decided to restrict the comments on their posts!!! I don’t understand how much more shady a business can be. Imagine Fenty skin restricting comments, RIDICULOUS. But I guess that’s why they aren’t Fenty Skin

Besvarelse fra Rich & Clear Skincare®
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







