Revolution Laundry UK Anmeldelser 431

TrustScore 2 ud af 5

2,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

not sure what's happening and why all your machines seem to be falling apart, but just tried a 20kg wash in Bolton, at BL26HP, no site code on the machine again, first up the was failed with 22 mins... Se mere

Bedømt til 5 ud af 5 stjerner

I was a little apprehensive given some of the bad reviews on here but needed washing done and no laundrettes in the area open today (Easter Monday). Quick and easy process, got a text 5 min... Se mere

Bedømt til 1 ud af 5 stjerner

Disgusting..being used for dirty carpets etc..the drum was full of long white dog hair, I pressed the start button and it was too late to stop..came out with no smell of detergent or anything revolti... Se mere

Bedømt til 1 ud af 5 stjerner

Tried to use 2 of the washing machines in Carterton. Essentially neither was functioning as no water supply so wasted about 90 minutes trying to use. Paid £22 in total for unwashed bedding. Customer... Se mere

Virksomhedsoplysninger

  1. Vaskeservice

Skrevet af virksomheden

Revolution Laundry is redefining the laundry experience. As of 2020, there are less than 600 launderettes throughout the entirety of the UK. Answering the market’s ongoing need for convenience and control over washing larger bulks and bigger items, Revolution Laundry is the only laundry service that is able to put the power of washing back in the customer’s hands. Revolution machines offer rapid solutions for customers on the go, delivering consistently perfect washes through its 9kg and 20kg drums; perfect for clothes, duvets and cushions. Every machine provides eco-friendly solutions through optional solar panels, automatic light sensors that turn off and on depending on customer vicinity, and free eco-friendly detergent included in each wash. As well as washing, the dryer provides options for your laundry depending on temperature and material type. Aligned with the company’s wider mission of Making Easy work of everyday tasks, Revolution Laundry machines are designed to automate as much of the process as possible. If a customer leaves their laundry unattended, the machine will remain locked until the time has elapsed. A free of charge text reminder is also sent to the customer’s device a few minutes before the wash has finished, and payments are easier than ever with machines now accepting contactless payment.


Kontaktoplysninger

2,0

Under middel

TrustScore 2 ud af 5

431 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

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Bedømt til 1 ud af 5 stjerner

Complete rip off

Complete rip off, went to do laundry at one of their facilities in Durness put in a £10 note expecting change but only tells you it won’t give change after you pay leaving you unable to cancel and no other signage to inform you that no change is provided. Complete rip off merchants go some where else.

23. oktober 2024
Uopfordret anmeldelse
Revolution Laundry UK-logo

Besvarelse fra Revolution Laundry UK

Hi William

The machine at Croftycufts Durness is not owned by Revolution Laundry. You will need to speak to staff on site grerading your feed back as the machine is owned and operated by them.

Bedømt til 2 ud af 5 stjerner

Beware

Beware - no help available. Laundry OK once I got it working, but BEWARE sign leads you to believe you can get telephone help, but when I tried, it was not a working number. Staff at the garage it was located at confirmed that they only have that same phone number and they can't get a connection either. Absolutely ridiculous and completely misleading.

22. oktober 2024
Uopfordret anmeldelse
Revolution Laundry UK-logo

Besvarelse fra Revolution Laundry UK

Hi J Maxim,

We appreciate you taking the time to provide your feedback. We're sorry for any inconvenience you may have faced. Its possible staff on site my have provided an incorrect number. Our customer service contact number is - 0800 208 1299

You can contact us using our online live chat service - https://help.megroup.uk/help/speak-to-someone

Alternatively, you can email our customer service team at callcentre@me-group.com or contact the team through WhatsApp +447768926474

Our team at Revolution Laundry is committed to assisting you promptly.

Bedømt til 5 ud af 5 stjerner

pas contente du tout.

pas contente du tout.
ma carte bancaire bébité 2 fois.
pour une machine à 8 euros.
donc cela me fais 16 euros pour le lavage d'une couette.
de plus j'ai appelé, on m'a répondu que je recevrais un SMS et toujours rien.
machine au super u de st Sébastien sur Loire

15. oktober 2024
Uopfordret anmeldelse
Revolution Laundry UK-logo

Besvarelse fra Revolution Laundry UK

Thank you.

Bedømt til 1 ud af 5 stjerner

Black marks all over washing

I’ve been to a few of these machines as I travel all over, and I’ve had to throw so many clothes, bedsheets,and towels away now as when I’ve taken them out the machines my white washings have black marks all over my them, please avoid these machines if you don’t want to end up with your washing ruined!

12. oktober 2024
Uopfordret anmeldelse
Revolution Laundry UK-logo

Besvarelse fra Revolution Laundry UK

Hi Kerry

We appreciate you taking the time to provide your feedback.
We're sorry for any inconvenience you may have faced. To better understand and address your concerns, please reach out to us at callcentre@me-group.com with further details about your experience. Our team at Revolution Laundry is committed to assisting you promptly.

Bedømt til 1 ud af 5 stjerner

Spin cycle left clothes soaking wet

Went and did a load of laundry in the large machine at the launderette in Nairn. Spin cycle definitely not working correctly. Clothes were soaked. Paid £11.

1. oktober 2024
Uopfordret anmeldelse
Revolution Laundry UK-logo

Besvarelse fra Revolution Laundry UK

Hi Susan

Thank you for your feedback.
We are very sorry to hear that you have had a negative experience.

Please get in contact with us through email at callcentre@me-group.com

You can also speak to a member of our customer service team through webchat or WhatsApp from the online customer help page on our website https://help.megroup.uk/ or by calling our Revolution Laundry contact number 0800 208 1299.

Once again please accept our sincere apologies for any inconvenience this may have caused you.
We hope this does not deter you from using our machines in the future.

Kind Regards

Luke Clark
Me-Group UK Customer Service Manager

Bedømt til 1 ud af 5 stjerner

I have had sooo many bad experiences…

I have had sooo many bad experiences with this company. Their machines are extremely unreliable. Their telephone staff also seem to not really care and told me to use another company instead of having the attitude that they will do better at making sure their machines actually work…

3. august 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

This company has to be investigated!!

This company has to be investigated!!. Took my laundry to Frenchay Park Rd bristol just now, paid £13 for the machine door to not be working AFTER I paid. Tried to call, nothing, tried an online chat 'out of office '( at 10am?). Going to consumer rights, plus every other media outlet I can think off. I only use the machine as mine has broken down. Should do a hand wash....get it together or sell the business to someone who can run it properly....scam

25. september 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great

Great. Took 3 huge blue ikea bags full of wet washing. 30 mins and £7 later all bone dry, fluffy towels, lovely. Haven’t used the washer yet (just the dryer) but I intend too for things like duvet covers etc. I only have a small terrace and hate wet washing drying everywhere, it takes days. Cheaper than my usual traditional launderette for drying too.

22. september 2024
Uopfordret anmeldelse
Revolution Laundry UK-logo

Besvarelse fra Revolution Laundry UK

Thank you for your feedback Joanne

Bedømt til 1 ud af 5 stjerner

Dryer not working!.

I went to the Revolution laundry site in Woodford (MUTX2). I washed my clothes then I could not dry my clothes as the option to dry was not available. So I had to go the Revolution laundry site in Romford (5UZN) to dry my clothes. It cost me £3.50 more as the dryer was not as good as the one at Woodford. I had to travel 9 miles to dry my clothes which is not ideal. I love the idea but it seems there are sometimes unnecessary issues.

5. september 2024
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Machine not clean.

Used the 20 kg machine in North Shields, Newcastle quays retail park.
The machine was minging, full of dog hair and oddly enough, some bits of wood. I would not wash my personal items in there.( I also used it to wash my dog’s bed and towels). Machine now is cleaner after my wash cycle.
Would be good if the machine could self clean after each cycle.

30. august 2024
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

What a waste of my time

The machine I was going to use didn't have a sign to indicate hours it was open. The advert states 24 hours. Less than helpful instructions.
Didn't realise you now can't use your own washing powder and softener, no use to me have to use a recommended brand due to skin condition. Sorry for the poor yet frank review.

26. august 2024
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

initially very frustrated

initially very frustrated as my washing did not dry, spent some time looking up complaint process and within 1 hour of the WhatsApp complaint line being open and confirming some details I have a full refund

21. august 2024
Uopfordret anmeldelse
Revolution Laundry UK-logo

Besvarelse fra Revolution Laundry UK

Hi, Tim, We genuinely appreciate you sharing your review! It's wonderful to hear about your experience with Revolution Laundry. Our goal is to consistently deliver 5-star service, and your feedback is invaluable in helping us reach that standard.

Bedømt til 1 ud af 5 stjerner

Dommage qu'on ne puisse pas pas mettre…

Dommage qu'on ne puisse pas pas mettre aucune étoile, lamentable, vous vous déplacez pour rien puisque cela ne fonctionne pas. Ce n'est pas la peine d'écrire NOUVEAUTÉ au dessus de la machine de 20 kgs puisque cela ne fonctionne pas...
À fuir

19. august 2024
Uopfordret anmeldelse
Revolution Laundry UK-logo

Besvarelse fra Revolution Laundry UK

Dear Customer

You have left a review for Revolution Laundry UK.
We operate machines in the United Kingdom.

If you have not used a machine in the UK we would really appreciate it if you would remove your review, Thank you.

Bedømt til 1 ud af 5 stjerner

La laverie est toujours sale et pas vidée

1) la laverie est toujours sale : plein de vieilles chaussettes et de slip qui pourissent devant les machines à laver
2) les machines sont toujours pleines car les gens ne viennent pas récupérer leur linge alors que la laverie envoie un SMS !
Et ça c’est insupportable !
Par exemple là ça fait 20 minutes que j’attends !
Ce n’est pas la laverie qui est à blâmer mais plutôt les crasseux qui l’utilisent !

17. august 2024
Uopfordret anmeldelse
Revolution Laundry UK-logo

Besvarelse fra Revolution Laundry UK

Dear Customer

You have left a review for Revolution Laundry UK.
We operate machines in the United Kingdom.

If you have not used a machine in the UK we would really appreciate it if you would remove your review, Thank you.

Bedømt til 1 ud af 5 stjerner

Ran out of water and clothes did not get washed

There is no one to contact after error showed that ran out of water and I lost £13.50 and my clothes are soggy and wet and I have no customer service to get my money back and my clothes are ruined

12. august 2024
Uopfordret anmeldelse
Revolution Laundry UK-logo

Besvarelse fra Revolution Laundry UK

Hi Allbeauty, We appreciate you taking the time to provide your feedback. We're sorry for any inconvenience you may have faced. To better understand and address your concerns, please reach out to us at callcentre@me-group.com with further details about your experience. Our team at Revolution Laundry is committed to assisting you promptly.

Bedømt til 5 ud af 5 stjerner

Used the machines in Stocksfield

Used the machines in Stocksfield, very easy to use, paid the extra £2.50 for softener and anti bacterial. Clothes came out smelling nice. Dried quickly and off home. Took all of my holiday washing and got it all done in one quick go! Would really recommend

1. august 2024
Uopfordret anmeldelse
Revolution Laundry UK-logo

Besvarelse fra Revolution Laundry UK

Hey, Shaun, Thank you so much for taking the time to leave your review! We're committed to maintaining this level of service, and we can't wait to welcome you back to Revolution Laundry!

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