Can’t modify a rental with 1 extra day. Not because they can’t do it but because of cancellation non refundable money. Scammer mindset behind “policies”
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ich habe einen Scooter für drei Tage Barcelona Abholung Flughafen gebucht. Der Verleih selbst ging über den Verleiher JotaCafe/ Barcelona. Der Scooter stand zur vereinbarten Uhrzeit am Flughafen, wir... Se mere
Fiquei muito satisfeito com o serviço prestado pela Rocker Motorcycle Rental Zagreb, a moto estava em perfeito estado, malas laterais e top case ótimos e a equipe de atendimento muito prestativa. Rode... Se mere
V prvom rade namiesto rezervovanej Honda Africa Twin 1100 som dostal Honda Afrika Twin 1000 bez žiadneho vysvetlenia čo ma sklamalo. Kamarát obdržal namiesto Honda NC 750 X Yamaha MT-07,pre poruch... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Rentalmotorbike, we don't just handle motorcycle rental bookings in over 95 countries and more than 1.900 locations worldwide; we also craft unforgettable experiences for every one of our customers. We understand that every motorcycle journey is special and unique, which is why we strive to be with you every step of the way. From the moment you make a reservation to even after you return the bike, our multilingual customer service team will be delighted to assist you with whatever you need. Looking for a specific bike for your adventure? No problem! On our website, you'll find a wide range of options, from nimble scooters to powerful trail bikes and everything in between. We partner with the best brands in the market, including BMW, Ducati, Harley Davidson, Honda, Yamaha, and many more! But what truly sets us apart is our commitment to you. Your happiness while riding our bikes is our greatest success. So, what are you waiting for? Book now and get ready to embark on the ride of your life with Rentalmotorbike!
Kontaktoplysninger
C/ Armengou 34, 08240, Manresa, Barcelona, Spanien
- +1 201 478 89 64 | +34 910 052 345 | +44 203 769 00 23 | +41 26 508 70 03
- info@rentalmotorbike.com
- rentalmotorbike.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 77 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Passt
Passt , wackelt und hat Luft nach oben. Bis her alles gut und so bleibt's auch 👍

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Easy booking and fast pick-up
Easy booking and fast pick-up! The people at the desk were very nice and the scooter 125cc was in top condition!
Return same feeling, no issues and great help.
Thank you team!

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Good rental at fair prices
Rented a GS 1200 for on-and offroad travel in the Karoo. Good bike with toolset and pumps for the tyres. Also a toolset was given. Only thing that could be better was the clutch that was not completely well adjusted. Could start engine only in N, not in any gear with clutch handle fully depressed. Owner indicated that that would be fixed before next rental.

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Very good experience in Panama
Very good experience in Panama. The motorcycle was in great shape and I had fantastic support through the local owner. No complaints here.

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Katastrophe
Wir haben 4 Motorräder für eine Tour in Portugal über Rentalmotorbike gebucht, ausgeführt wurde dies über Hertz. Nachdem uns 2 falsche Motorräder zugewiesen wurden, habe ich mehrfach schriftlich sowie telefonisch versucht eine Anpassung der Kategorie vornehmen zu lassen. Kein Feedback, keine Erreichbarkeit absolut nichts! Wir sind wir dann zu Hertz und haben eine Anpassung vorgenommen, die Rücksprache zwischen Hertz und Rentalmotorbike verlief ebenfalls sehr schleppend. Zu allem Überfluss wurde bei Rückgabe und Abnahme der Maschine (bei der keinerlei Mängel festgestellt wurden) kein Abschlussprotokoll zur Verfügung gestellt und jetzt auch noch meine Kreditkarte mit einem dreistelligen Betrag belastet. Wofür diese Kosten anfallen, nicht nachvollziehbar. Fazit: So eine chaotische Abwicklung habe ich in den vielen Jahren in der ich Motorräder im Ausland gemietet habe.

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Non so come fare per avere indietro i soldi della cauzione! Scooter mai consegnato!
Avevo richiesto uno scooter in Phuket. Ho effettuato la prenotazione e mi è stato addebitato l’importo della cauzione (€15,73 + 0,29). Lo scooter non mi è mai stato consegnato. Il noleggiatore mi ha detto di rivolgermi direttamente a rental motor ma non vi è online un contatto diretto con voi. Vorrei cortesemente riavere indietro i miei soldi. Servizio pessimo. Ordine n. 161601

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Alquile una scooter en Madrid y fue una…
Alquile una scooter en Madrid y fue genial. La experiencia fue genial de principio a fin. La atención al cliente de 10. Sin duda, repetiré.

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Nach mehreren Versuchen der…
Nach mehreren Versuchen der Kontaktaufnahme da die Zahlungsseite Fehlerhaft war. Trotz Erklärungsversuche jedes Mal auf die Zahlung auf der Seite verwiesen…
Nach finaler Erklärung keine weitere Antwort bekommen.. schlechtester Support ever

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Great bike for the price
Very stable and reliable. Super easy to make a booking in Naples. Even though they changed my bike, the new option was great and without any extra charge.

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Gelukkig de juiste keuze gemaakt!
Eerst had ik een XCAPE gereserveerd, maar ze gaven me een Honda in plaats daarvan. Uiteindelijk was alles top. Milaan is leuk, maar het echte plezier komt zodra je de stad uit bent met de motor. De motor was super comfortabel.

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La scooter était parfaite
La scooter était parfaite, super économique et se faufilait facilement sur les petites routes et on a parcouru toute l'île. C'est hyper tranquille, il y a presque pas de voitures, du coup tu peux vraiment aller à ton rythme.

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Leider gab es keine Raktion auf auf…
Leider gab es keine Raktion auf meine direkte Reklamation über den Service. Deshalb die Bewertung hier. Bei der Buchung und Abholung hat erstmal alles gut funktioniert. Der Motorroller selber war in einem schlechten Zustand und wurde nach der Hälfte der Mietzeit wegen aktiver Motorkontrollleuchte und Ölstandsmeldung zurückgegeben. Natürlich habe ich eine Reklamation der ausstehenden Tage beantragt, darauf gab es allerdings nie eine Rückmeldung ... Leider kein guter Service.

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Esperienza super!
Esperienza super!
Ottima organizzazione e affiatamento! Gentilezza e disponibilità!
Consigliatissimo!

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Porto was Epic
It was awesome! There were five of us, and we kept stopping to grab some wine, eat like total champs, and take in the views. The bikes were legit and ran perfectly without a single problem. The service and tips they gave us were spot-on.

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Cancelled
Everything went wrong.
I booked a bike in Brisbane and they always told me that everything is fine and in process.
On the day I want to pick up the bike they cancelled it via E-mail.
No one called me or offered me other Options.
They are just a agency so look for a rentalcompany straight.
Answer to the reply from Rentalmotorbike:
1. No one spoke or texted me about a change to sydney or informed me about limited availability
2. You cancelled it on the day I where in Brisbane --> Australia +10 h to spain as I also told your collegue on the phone the day before I tried to picked up the bike.
3. Because I stand in Brisbane on the street without a bike I answered to your cancelation-email and asked about alternativ options (Sydney, Melbourne) where I never get any answer.

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Extremely disappointed
Extremely disappointed – false advertising and poor customer service
I recently booked through Rentalmotorbike.com and had a terrible experience. The booking I received was riddled with discrepancies that did not match the terms I agreed to.
Key issues:
Bike model: I booked a Mash Five Hundred 400 (or a similar custom bike) but was instead assigned a Brixton Crossfire 500—a completely different style (café racer), unsuitable for me due to back issues.
Rental shop location: I requested a bike in Gracia, but the voucher directed me to a shop in L’Eixample, far from where I needed it.
Mileage limitation: My booking clearly stated unlimited mileage, but the voucher had a 300 km limit, which is unacceptable and not what I paid for.
Despite contacting customer service multiple times to address these discrepancies, I received no resolution. In fact, they confirmed that these changes were made unilaterally without consulting me, leaving me no choice but to cancel the booking directly with the rental shop.
I have requested a full refund as this was a clear breach of the agreement, but I’ve received no response—even after following up.
This experience has been incredibly frustrating and reflects poor customer service and misleading practices. I would advise others to avoid Rentalmotorbike.com and look for more reliable alternatives.

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Einfach unverschämt
Für Urlauber einfach nur unverschämt. Erst Anzahlung per Visa kassieren und dann feststellen das Fahrzeug gar nicht verfügbar ist... Nie wieder über diesen Sch... - Laden

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Good friendly communication
Good friendly communication. Top service!

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DA PROVARE
Personale molto disponibile e competente, spiegazioni chiare.

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3 viajes en moto consecutivos un grupo…
3 viajes en moto consecutivos un grupo de 8 amigos, Togo y Benin 2022, Thailandia 2023 y Nepal 2024. Muy profesionales y con corresponsales atentos, motos en buen estado y que dan muy buen servicio. Experiencias muy buenas que te dejan con ganas de repetir

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Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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