Reglazemyspex Anmeldelser 1.882

First class service yet again, top quality and fast. 100% would recommend

The service is so easy from filling in the online form to postage to a quick turn around and all the updates you receive.
Will definitely use this company again!

Great fast service for the second time. I have recommended to family members who were also pleased.

Brilliant service and fast turnaround. Couldn't ask for better really. Convenient to post item to them and were back within a few days. Excellent quality in lense replacement and perfect still to this day.

The site was easy to use, the prices were fair and delivery quick

I have used Reglazemyspex many times, they are very helpful if you need help choosing from the many options and replies to emails are prompt.
The whole service from order to delivery is easy the quality and speed is first class
Every member of my family are now using them and we wont be going anywhere else

Fantastic service, very fast returns. Very helpful would highly recommend 👌

Good prompt service. Efficient as per my previous orders.
A little disappointed that despite e mail agreement and request with prescription that a replacement plastic ear protection tube wasn’t fitted.
Hugh Maclean

Hassle free ordering & processed quickly

I omitted to utilize the 10% discount. I mentioned this & was ignored.
Did assume a glasses case & cleaning liquid/cloth would be provided.

Shockingly bad - as of the 29th April still no refund, Tracked return delivered 11th April. 14 days is the legal limit for refunds. I had to recover the refund through my bank. Poor comms (No response about my refund other than to claim I would get one by sending items back) then no response to questions after this. I had sunglasses reglazed. The lenses were fitted so poorly that there were gaps between the frame and the lens. The top of the frame was distorted and the lenses expanded the frame so the frames no longer fitted my head properly. I've used Reglaze my Spex previously with acceptable results, so this is a legitimate review. My previous reglazes have been acceptable but you could see cost efficiencies were made in quality. I guess I should have trusted my experiences. You get what you pay for. I will not recommend or use myself again.

Sent in two pairs of glasses to be reglazed and one pair came back broken and had no acknowledgment from them regarding this when I emailed.

Fast turnaround, good quality single vision lenses and very competitively priced.

This was amazing customer service from start to finish
To change my sunglasses from just sunglasses to now both reading and sunglasses is amazing
I dont need to pairs of glasses
Swopping all the time
Which was a nightmare
Thank you 😊

What an absolute shambolic service, has to be the worse on line experience. Incorrect tracking information, extremely poor communication, emails not responded to on time, telephone number doesn't work. MASSIVE RED FLAG!!! Damaged the Tom Ford case I send my glasses to them, and took no responsibility for it. Their response was "Is the product that we supplied intact we cannot guarantee a cardboard box in transit" But it's not a cardboard box, its the manufacturers case. The cardboard box the case was placed in for transporting was unscathed. A further response was "We cannot be held responsible for a cardboard box that has been in transport if the product that we are supplied is faulty or you are unhappy with it please return it to the address located under contact us for roof for refund www,reglazemyspex,com". HOW is that related to the damaged case? Needless to say I'm NEVER using the service AGAIN!

What a wonderfully efficient service from start to finish - I was so impressed with the price too. I could'nt recommend enough and will be returning!

Excellent turnaround and service.well done