The Team here are great. From pre sale advice to post sale support they have helped so much. They had an issue with a supplier of theirs being delayed and Anna was more than helpful trying to s... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Product was on back order but arrived ahead of estimated time, and was preceded with a courtesy call to check no details had changed. Item was priced competitively, packaged well and tracking was spo... Se mere
Quick and speedy purchase with a great price for this sought-after product. After realizing the item did not include automatic dispensing of the virtual software key as a part of the site, I emailed t... Se mere
I've had a CYP HDMI Matrix for almost 5 years and it recently developed a fault. I contacted the retailer (RCB Logic) who worked seamlessly with the manufacturer CYP Europe to obtain an RMA. The unit... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We are a Main Dealer for Blackmagic-Design, PTZ Optics, Kramer and Decimator-Design. We hold a large amount of stock in order to fulfil orders promptly and have a wealth of experience to help guide you to making the correct product purchase. We list a wide selection of video ‘glue’ products to solve video, audio, and general IT infrastructure requirements such as extending video and audio over long distances, video conversion, video routing and distribution.
rcblogic.co.uk Details
Skrevet af virksomheden
- Same Day Dispatch
- We strive to get every order placed before 4pm, sent out the same day.
- Same Day Delivery By Courier Bike
- If you need items straight-away, we can arrange a same-day courier delivery within the M25 and other South-East locations.
- Expert Advice
- We have a wealth of technical experience to help guide you to making the correct product purchase.
Kontaktoplysninger
Unit 18C Chiltern Court, Asheridge Road Industrial Estate, HP5 2PX, Chesham, USA
- 01494 782834
- info@rcblogic.co.uk
- rcblogic.co.uk
4,9
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Impressed by speed of response
My first purchase from RCB and I was impressed by the rapid delivery and the way they sent my Resolve serial numbers by email so it could be installed before the package arrived by post. Very good service.
16. december 2024
Great service
I purchased DaVinci resolve studio. Received the physical license in 2 days and they sent a photo of the license on the same day of purchase by email so that I could use the license straight away.
10. december 2024
Great service and very competitive…
Great service and very competitive price.
Delivered quickly, well packaged simply
excellent.
10. december 2024
Product took ages to arrive
Product took ages to arrive. I chased them up and they informed me that their had been a problem, they didn't think to inform me their customer. They said that they sent an email with a serial code on which I never received. I then asked for a download link and they never responded.
First and last time I shall use RCB.
They also refuse to accept my feedback, with no apology, which is fair enough, but they will never improve their customer service if they don't take on board the customers experience.
30. november 2024
Besvarelse fra RCB Logic
Hi Tony, Thank you for your feedback. We don't agree with your opinion that we didn’t keep you informed. We delivered the software activation code you purchased by email, on the Monday morning after your Saturday purchase, as per the advisory note on our product page. We have logs of the following communications we sent to you and received from you. Some of our emails you replied to – so we know for sure at least some of our emails reached you.
30/11/24 Order placed (Saturday)
RCB Logic 2/12/24 09:45am - Advisory Email stating we were waiting on stock
RCB Logic 2/12/24 10:11am - Advisory Email stating we had now received stock and within this email we sent you your software activation code.
Customer 07/12/24 12:16am - Your enquiry to us about order not delivered and tracking number request
RCB Logic 09/12/24 09:45am - Response to your enquiry providing shipping information and we also attached our original email containing your software activation code (again).
Customer 09/12/24 10:21am – your reply thanking us and noting you had not received any correspondence from us. You asked for the software licence details (which we had emailed you in the email you were replying to!)
RCB Logic 09/12/24 10:39am – For the third time, we emailed you your software activation code.
Customer 09/12/24 12:39am – You stated you had not received our earlier emails but thanked us for resending it. You then asked for help with the download.
RCB Logic 09/12/24 12:39am – We sent you detailed download instructions.
We note we tried to call you on a number of occasions but you were not available. We did not receive any calls from you.
Swift and efficient attention to order
Swift and efficient attention to order. Delivered as required. Goods packaged well.
4. december 2024
RCB Logic delivered a good service and kept in contact us throughout the status of the shipment via email.
RCB Logic delivered a good service even though I failed to update my records as I had moved but they ensure that my parcel was resent quickly and efficiently. Thank you.
11. november 2024
Package was delayed due to weather but…
Package was delayed due to weather but the company dispatched another the next day to ensure a swift delivery, great customer service
27. november 2024
all as expected. great service
22. november 2024
item came next day well packed
20. november 2024
Rene was very helpful
Rene was very helpful. The order was in stock and I collected in person. I was able to test it on site as I was using it first thing the next day. Superb customer service. Thank you
18. november 2024
Everything arrived quickly and…
Everything arrived quickly and correctly!
I will be back...
I need Bluetooth Time code modules.
28. oktober 2024
Swift service and delivery
28. oktober 2024
Speedy service and a great price.
28. oktober 2024
Quality piece of kit.
Rene was amazing, I had lots of questions and he was very patient with me. I am extremely happy with my purchase.
25. oktober 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.