I always use Hanson Electrical on Willerby Road. They provide first class customer service and advice. Excellent deals on prices too compared to other retailers. Special mention to John for all his he... Se mere
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Easy to navigate website. Good range of products. Easy online ordering process. Excellent customer service - contacted next morning to confirm they had picked up the order - driver called 30mins befor... Se mere
Found it very easy to order new fridge freezer on Hansons website. Free delivery of item and 2 courtesy calls advising of delivery slot and then delivery time. Delivery drivers helpful and profession... Se mere
Drivers and staff were very polite, professional and helpful. This was our first purchase from 'Hansons electrical', and we shall certainly be looking there first in future if we need more electrical... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
IN THE BUSINESS FOR OVER 33 YEARS!! Hanson Electrical was formed in 1986 and is now the biggest independent domestic appliance retailer in the Hull area. You can buy from our huge range online or visit our fantastic showrooms on Willerby Road, or Holderness Road in Hull. We display the best appliances from all of the major manufacturers for you to see and touch. We keep a large selection of appliances in stock in our warehouse and also operate a Click and Collect service, where we reserve items for customers. You can order online and check for a delivery date with our postcode checker, which instantly checks availability. We use our own fleet of vehicles to offer a prompt delivery service. Our knowledgeable and helpful sales staff are in the know and are happy to help you to choose the right appliances to suit your home, lifestyle and budget.
Kontaktoplysninger
228-232 Willerby Road, HU5 5JR, Hull, Storbritannien
- 01482 653355
- info@hansonelectrical.co.uk
- hansonelectrical.co.uk
4,9
Fremragende
779 anmeldelser
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Easy to navigate website
Easy to navigate website. Good range of products. Easy online ordering process. Excellent customer service - contacted next morning to confirm they had picked up the order - driver called 30mins before delivery and delivered item to the room. Excellent service.
16. september 2026
Uopfordret anmeldelse
First class customer service and advice
I always use Hanson Electrical on Willerby Road. They provide first class customer service and advice. Excellent deals on prices too compared to other retailers. Special mention to John for all his help recently and Mel the fitter for going above and beyond!
24. juli 2026
Uopfordret anmeldelse
Excellent service as always
Found it very easy to order new fridge freezer on Hansons website. Free delivery of item and 2 courtesy calls advising of delivery slot and then delivery time. Delivery drivers helpful and professional.
2. september 2026
Drivers and staff were very polite
Drivers and staff were very polite, professional and helpful. This was our first purchase from 'Hansons electrical', and we shall certainly be looking there first in future if we need more electrical appliances.
25. august 2026
Besvarelse fra Hanson Electrical and Kitchens
Thank you so much for your lovely review Paul! 😊 We’re delighted to hear that you found our drivers and staff polite, professional and helpful. It was a pleasure to help with your first purchase from Hanson Electrical, and we really appreciate you choosing us. We look forward to welcoming you back again when you need your next appliance! ⭐️
Very unacceptable service
We have used Hansons for most of our electrical goods over the past 10 years including a range and have always been happy with the service. Unfortunately today we went in to look at replacing our American fridge freezer which are not cheap! The service we got was awful considering we were going to actually buy today. We left saying we will go to Curry’s and that didn’t even make a difference!!!!!! They were just not interested in a sale. So now they have lost us as good customers forever I got great service from the guy at Currys and it will be delivered on Thursday!!
24. august 2026
Uopfordret anmeldelse
Besvarelse fra Hanson Electrical and Kitchens
Joanne, thank you for taking the time to leave your review, although I’m genuinely sorry that your recent visit left you feeling so disappointed.
To hear that, after being a Hanson customer for around 10 years and having previously been happy with our service, you came in ready to purchase a new American fridge freezer and felt that we simply weren’t interested in helping you is extremely disappointing for us to hear.
We pride ourselves on providing friendly, knowledgeable and personal service, particularly when customers are making a significant purchase such as an American fridge freezer. We clearly fell short of those standards on this occasion, and for that we sincerely apologise.
We completely understand that you have chosen to purchase elsewhere, and while we’re sorry to have lost your custom, we do appreciate you bringing this to our attention. Your feedback will be shared with the team because this is certainly not the experience we want any of our customers to have — especially a customer who has supported us for so many years.
We wish you well with your new fridge freezer and hope that, despite this experience, you might one day give Hanson another opportunity to show you the level of service we are proud to provide.
First class
First class. Delivery date and time confirmed soon after my order complete. Delivery team very good managed to position my large refrigerator through narrow doorways. Price very competitive. Highly recommend.
12. august 2026
Uopfordret anmeldelse
Excellent from start to finish
Excellent from start to finish. Straightforward to order, a phone call from Hanson the day after to confirm delivery time. Delivered when said and the delivery men were friendly, respectful, careful, and helpful. Delivered in pristine condition. Highly recommended.
31. juli 2026
Uopfordret anmeldelse
The fridge freezer was bought online
The fridge freezer was bought online, the website was easy to use and straight forward when ordering. The guys that delivered the order were polite and helpful. I would definitely use hanson electrical again and would definitely recommend them.
21. juli 2026
Uopfordret anmeldelse
Outstanding service
Outstanding service, the best ive ever experienced! Would 200% recommend, also they were the cheapest i could find too!
18. juli 2026
Great experience with Hansons!
Great experience with Hansons! We had a new kitchen and utility room fitted in June 2026. Couldn’t be happier with the excellent results and the way everything ran so smoothly. The whole team worked so hard to give us the finish we were hoping for. Highly recommended.
8. juni 2026
Uopfordret anmeldelse
Besvarelse fra Hanson Electrical and Kitchens
Thank you so much Jean for your wonderful review and recommendation.
We're delighted to hear that you're so pleased with your new kitchen and utility room, and that everything ran smoothly from start to finish. It means a great deal to us that the whole team delivered the finish you were hoping for.
I'll be sure to pass your kind comments on to everyone involved – they'll really appreciate your feedback. Thank you for choosing Hanson Electrical & Kitchens, and we hope you enjoy your new kitchen and utility room for many years to come.
Best wishes,
The Hanson Electrical & Kitchens Team
This is our 4th 'white goods' item that…
This is our 4th 'white goods' item that we have purchased from Hansom in the past few years. Really happy with the level of service we have received. Both online and in-store. Won't shop anywhere else from now on.
7. juli 2026
Great service start to finish
Great service start to finish. From ordering to fitting I couldn't fault them. Josh and Rich went that extra mile to install my appliance. So polite and professional. Would recommend Hanson 100 percent.
Will use in future.
Good old fashioned service.
Thanks.
13. juli 2026
Uopfordret anmeldelse
Besvarelse fra Hanson Electrical and Kitchens
Thank you so much for your wonderful 5-star review!
We're delighted to hear that you had such a positive experience from ordering right through to installation. It's fantastic to know that Josh and Rich went the extra mile and that their polite, professional service made such a great impression.
Your kind words about our "good old fashioned service" really mean a lot to us, as providing friendly, reliable customer service is something we pride ourselves on.
Thank you for your recommendation, and we look forward to helping you again in the future!
For An Over the Telephone Order The…
For An Over the Telephone Order The Dialogue was Impeccable Superb Service Followed Your Team have Renewed My Faith in Customer Service Which is So Sadly Lacking in Today’s Retail Enviroment Thank You
29. juni 2026
Besvarelse fra Hanson Electrical and Kitchens
Thank you so much for your wonderful review and kind words.
We're delighted to hear that your telephone ordering experience was such a positive one. Providing friendly, helpful service is something we pride ourselves on, so it's incredibly rewarding to know our team has renewed your faith in customer service.
Your feedback means a great deal to us, and we'll be sure to pass your comments on to the team. Thank you for choosing Hanson Electrical & Kitchens – we truly appreciate your support and look forward to helping you again in the future.
Good service
Good choice of products, easy ordering and delivery as promised. Delivery staff very professional and friendly. Have purchased from this company many times before in person, first time using the online shop. Great service.
24. juni 2026
Besvarelse fra Hanson Electrical and Kitchens
Thank you so much for your wonderful review and for your continued support over the years. We're delighted to hear that your first experience using our online shop was just as positive as visiting us in person.
It's great to know you found the ordering process easy Mr Richardson and that our delivery team made such a positive impression with their professionalism and friendliness. We really appreciate your loyalty and look forward to helping you again, whether online or in our showroom.
I wanted to use a local company and was…
I wanted to use a local company and was impressed that they processed the order and delivered it within one working day. The price was the same as the larger companies too, I will definitely use again.
15. juni 2026
Uopfordret anmeldelse
Besvarelse fra Hanson Electrical and Kitchens
Thank you for your wonderful review! We're delighted to hear that you were impressed with both our delivery speed and competitive pricing. As a local independent business, we work hard to provide the same value and service as the larger retailers while offering a more personal experience.
We really appreciate your support and look forward to helping you again in the future. Thank you for choosing us!
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