Accuracy. Timeliness. Platform numbers in advance of changing trains. Ease of booking. Easy to find e-ticket. Good reminders and each journey segment was added neatly and precisely to my diary.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It came as a surprise to me that I could buy tickets using Railboard, I had previously only used it for planning journeys which it is exceptionally good for. As it happens the train I booked for had a... Se mere
Virksomheden har svaret
I like Railboard as I can save favourite destinations and routes and can easily buy tickets which load into my Apple Wallet including split tickets. The app is very user friendly and navigable.
Railboard is a very nice system to use. It keeps your railcard stored, so you don’t need to re‑enter anything, and the layout is clearer than some other apps, though broadly similar. I tend to us... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Railboard
Skrevet af virksomheden
With the Railboard iPhone or iPad app, you can save lots of money by finding super-cheap split train tickets. Plus, you have easy access to live train times powered by National Rail Enquiries.
With Split Tickets, our clever algorithms find combinations of tickets that together offer the same journey but at a lower price than a regular ticket.
This is done by splitting regular train tickets at calling points along the journey. So instead of one ticket from A to C, you have two tickets from A to B and B to C. However, you stay on the same train as normal. There is no requirement to alight and re-board. And we do all the hard work to find them for you!
But that’s not all; Railboard has tons of other features:- No booking fees.
- Instant etickets, which you can add to Apple Wallet.
- Buy with Apple Pay.
- Supports Dark Mode.
- Set your railcard to get railcard discounts.
- Easily request refunds using an online form inside the app.
- Receipts available inside the app.
- An easy button to add journeys to your calendar.
- You can optionally toggle off seeing ticket prices.
- You can choose to see only direct trains.
- National Rail departure and arrival boards.
- Official National Rail platform numbers.
- Clear disruption, delay, and cancellation notices.
- Pin trains and journeys for easy access later on.
- You can save route searches for quick access.
- Optional settings, so you can customise Railboard to how you like it.
Kontaktoplysninger
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, Storbritannien
- hello@railboard.com
- railboard.com
4,7
Fremragende
897 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Railboard
Thanks for the nice review! ~Jon
My go-to train app
Railboard has become my go-to app for ticket purchases but most importantly tracking live journey updates with ease on my multi-leg commute.
6. august 2026
Besvarelse fra Railboard
Thank you for the brilliant review, Lucinda! ~Jon
Besvarelse fra Railboard
Thanks for the nice review, Erica! ~Jon
Besvarelse fra Railboard
Thanks for the great review, Trevor! ~Jon
Better than other app as seemed to be…
Better than other app as seemed to be more straightforwards
5. august 2026
Besvarelse fra Railboard
Thank you for the nice review, Eirwen! ~Jon
Besvarelse fra Railboard
Thank you for the nice review! ~Jon
Friendly very helpful staff
Friendly very helpful staff
Especially staff based at Bradford foster square amazing staff
Travel time good trains clean
Very impressed
29. juli 2026
Besvarelse fra Railboard
Thank you for the nice review, Lynn! ~Jon
Very easy to navigate and a pleasure to…
Very easy to navigate and a pleasure to buy tickets from
22. juli 2026
Besvarelse fra Railboard
Thank you for the nice review, Lisa! ~Jon
Excellent
Excellent! Additional info about actual journey is really useful so I don’t have to use another app. It’s taken a long time for someone to invent an app that pulls all the information together in one place. Provisional platform arrivals would be really useful but actually you might already do that?
24. juli 2026
Besvarelse fra Railboard
Thank you for the excellent review, Andy! And thanks for the feature request to have provisional platforms in the Planner too, we've added a vote for it. ~Jon
Besvarelse fra Railboard
Thanks for the five-star review, Korsa! ~Jon
This is FAKE and a SCAM site
This is FAKE and a SCAM site. Someone used my card to book a journey I never embarked upon, and robbed and reaped me of almost 80 pounds. Reported to the bank and going through a fraud investigation
Your e-Ticket booking was successful. Your card has been charged £79.80 - Railboard
To: me
Sun 19 Jul at 10:26
19. juli 2026
Besvarelse fra Railboard
Hi Emmanuel,
I’m sorry to hear someone has used your card fraudulently.
When the booking was made, all the correct card details were supplied, and the purchase was authenticated with 3D Secure (meaning your card provider authenticated the payment).
You contacted Customer Support, and we replied 6 minutes later requesting details about the transaction (the last 4 digits of the card, the transaction amount, and the date) so we could locate it. But you never responded to us.
We’re still here to help; just reply to that email or send a new one to Customer Support. Also, reporting the issue to your card issuer and initiating a fraud investigation was the correct response.
But just to be clear, as your review alleges that Railboard is somehow at fault here, we take a series of steps to ensure that only legitimate transactions are processed. If a transaction passes those tests, which include having all the correct card details and passing 3D Secure authentication, then it is deemed a legitimate transaction.
And when someone reports fraudulent use of their card, we do everything we can to assist with the investigation and, if possible, help the person get their money back from the bank (who authenticated the transaction with 3D Secure).
~Jon
Besvarelse fra Railboard
Thank you for the nice review, Michelle! ~Jon
Wouldn’t use any other rail ticket…
Wouldn’t use any other rail ticket platform. Really easy to use.
22. juli 2026
Besvarelse fra Railboard
Thanks for the excellent review, Jo! ~Jon
Besvarelse fra Railboard
Thank you for the nice review, David! ~Jon
Excellent up to date info and…
Excellent up to date info and indispensable for travelling by rail
12. juli 2026
Besvarelse fra Railboard
Thank you for the great review, Alison! ~Jon
Fraud
Fraud! I didn't purchase anything but my card was used without my knowledge or permission
15. juli 2026
Besvarelse fra Railboard
Hi,
I’m really sorry to hear you’ve been the victim of fraud and for the financial loss you’ve suffered as a result. I can appreciate how distressing that is and the financial cost.
Unfortunately, because all the correct card details were supplied, the purchase was authenticated with 3D Secure (meaning your card provider authenticated the payment), and the tickets have already been used for travel, we cannot issue a refund.
As we mentioned when you contacted Customer Support, you need to report it to your card issuer, who can investigate and return the funds to you. We also recommend freezing the affected card immediately and replacing it.
If you want to take it further, you can also report it to the police:
www.reportfraud.police.uk/reporting-a-fraud/
We will help in any way we can, but I want to be clear that we were not involved in any fraud whatsoever. We take a series of steps (such as requiring 3D Secure authentication) to try to ensure that only legitimate transactions are processed. Ultimately, this is an issue for your bank to sort out.
~Jon
Communication on the train was excellent
5. juli 2026
Besvarelse fra Railboard
Thank you for the nice review, Jan! ~Jon
The best app around and easiest to book…
The best app around and easiest to book tickets with
12. januar 2026
Besvarelse fra Railboard
Thanks for the nice review, Mark! ~Jon
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.