Phlo Clinic Anmeldelser 1.594

Absolutely fabulous changed my life with confidence in this consultancy would definitely recommend xxxx

Very well organised team. They follow up and check at each stage also send out helpful tips. Would highly recommend.

Service was fast delivery was quick and I like the support that’s sent to you as you have the option to shout out for help if required

Great company and support throughout
Have lost 5 stone with 2 more to go
Thank you xx

They make a big deal of pre-order consultation and review then completely ignore the issues raised during such consultation. I had to wait for a review of my request for a higher dose of a different product and was not given an opportuity to consider the results before proceeding. I did attempt to cancel my order and did so prior to dispatch but this was ignored. I also attempted to resolve my issues directly but their support team hid behind the small print. Buyers beware.

Excellent customer service

Great all round team to have support from to battle your weight. Smart management of their customers

Phlo Clinic has been my trusted partner on my weight loss journey. They have been consistent in making sure my medication suits my needs and are totally flexible in accommodating changes when I’ve wanted to make them.

Great pharmacy, lots of offers and money saving bundles. Customers are treated with care, empathy and respect, there's no question left without a professional answer provided by that lovely team. Thank you for your help and support.

I never thought I could loose weight. I tried but the cravings made it so hard. I was almost 13 stone and only 5ft 2. I wasn't even that big when pregnant. I was so unhappy. I tried phlo and at first it came off slow but that didn't matter because I had no cravings. Then it picked up. I'm 9st 7lb. I vary from 9st 4lb to 9 St 7lb. I'm happy. Give it a go.

I started with Phlo clinic last
May and I’ve consistently lost weight every month all in all I’ve lost 3 and a half stone which has completely changed me, physically and mentally it’s so good to have no food noise and to fit into clothes I wouldn’t have dreamed of a year ago

I'm not sure what went wrong for me because everyone else seems to have had a great experience.

I really like that they aren't just registered with the GPhC but they have been inspected and found to be at standard as well. Many other groups aren't inspected, just registered which isn't the same.

The onboarding was great, the questionnaire and due diligence gave confidence that you were getting a reliable and trustworthy service.

The first delivery was a nightmare. You're told how important it is to keep the Mounjaro pens at a particularly cold temperature and that the packaging lasts for 72 hours before it needs to go in the fridge. I am made aware of dispatch to Royal Mail on Day 1 but I'm at work so can't sign for it, I can't reschedule the delivery to a day I'm at home for 3 more days, that's way past the 72 hour mark, likewise, I can't get it dropped off at a Royal Mail collection facility because I wouldn't be able to collect it until the 4th day because I work during the opening hours. I emailed customer service but never actually got to speak with a human, I had 3 exchanges with a robot called Phlo who assured me I could just redirect to a post office and collect within the 72 hours window despite me saying it wasn't possible. Once it grasped that, it reassured me that the ice packs would keep the contents cold for up to 72 hours, again completely missing my point. In the end, I had to waste a day's holiday to be at home for a rearranged delivery to ensure I got it within the 72 hours. I never wanted to get in touch with their customer service again if I have to go through a nightmare engagement with a bot again.

Needless to say, when the second package arrived today, and the contents were warm with a completely room temperature ice pack, I've just cut my losses and decided to never use an online pharmacy again.

I can't trust this pen isn't ruined and I have no faith in the customer service function to deal with it, my time is more important and valuable than the pen, so I'm just going to bin it just in case and forget this whole thing.

I also don't understand why it's not until Week 5 that I get invited to the really well put together Nourished programme, that would have been really useful from Week 1 because it's excellent.

Quick prompt delivery
Easy to order

My Mounjaro Journey 💉

I started Mounjaro on 27/03/25 at 131kg, with my health at a real low point. My BMI, body fat and visceral fat were all off the charts, and everyday life felt difficult.

I was constantly out of breath, struggling with sleep apnea, dealing with full body sweats and hyperpigmentation, and even simple things like getting out of bed, climbing stairs or getting dressed were a challenge.

Clothes didn’t fit, and when they did, I never felt comfortable or confident. I went from a 42 waist to now a 32 — something I never thought I’d say.

Within the first month of starting Mounjaro, everything began to change. The weight started dropping, I felt physically better, and side effects were minimal.

Alongside the medication, I focused on building better habits — improving my diet, going to the gym, swimming, and using Slimming World to stay accountable.

By November, I reached 88kg. In December, I hit 85.3kg — a huge milestone for me.

Since then, I’ve been tapering my dose from 15mg down to 5mg, and I’ll complete my journey on 2.5mg in June.

Today, I’m at 92kg, with a clear goal to return to 85kg and maintain it long term.

This journey hasn’t just been about weight loss — it’s been about learning discipline, consistency, and building a healthier lifestyle that I can sustain.

The total cost of this journey has been £2,867 — and honestly, it’s one of the best investments I’ve ever made in myself.

I feel better, I move better, and I look better.

The next phase is about maintaining what I’ve built — and I’m confident I’ll get there.

The website is very easy to use, and once you’re approved, they typically dispatch the medication the same day. It arrives quickly and is well packaged. I would 100% recommend this company—you really can’t go wrong with them.

This is not my 4th month and I'm now on 1mg and tbh I don't see or feel much change. I thought I would've been further forward in losing more weight but I'm quite disappointed as its not cheap however you look at it. I'm going to give it another month then I'll probably just give up as its alot of money for such little change. Don't mean to be negative I'm just being truthful and what works for one sometimes doesn't for others. With pholo they have always delivered on time but I've not had much else to do with them so I'm abit disappointed but don't let my experience effect your own. Good luck everyone on the own journey

Great service. Speedy delivery. And Mounjaro has helped to get my diabetes under control so my health has improved as well as my weight.

The service is easy to access and is very thorough, also the website is accessible and comprehensive . You can email or ring up for advice. The injection comes well packed and insulated. I have lost half a stone in 5 weeks, I’m happy just taking it steady . I have not experienced any side effects. Very happy , Elaine Marley.

Excellent company, customer service and fantastic turnaround on answering emails. They give advice and help to support you with your goals, informative emails with links to meals to achieve your goals. Much better company all round than Med Ex….

I started my journey in September 2024 and I’ve lost nearly 6 stone gone from 2/3xl to a small I feel so much better in myself would definitely recommend it to anyone wanting to lose weight it’s an amazing product ☺️