Qualisports USA Anmeldelser 180

TrustScore 4 ud af 5

4,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

Sent two emails regarding shipping and quality of battery. No response. No communication whatsoever. My item was not shipped out until I sent an email regarding tracking. Just an email that the item w... Se mere

Bedømt til 5 ud af 5 stjerner

Purchased a Qualisports Dolphin+ after spending many hours of research, comparing different brands and reading reviews. Liked it so much, we ordered a Model 5 for my wife. The bikes are beautifully m... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The customer service with this company is absolutely fantastic. I can’t say enough about how over the top they were with helping us with our purchases. Today when it seems like no one cares about cust... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

It is my update for my review around three years ago: We purchased 2 Voladors to ride trails in the tri-state area. Recently, we changed the car from an Acura RDX to a Tesla Y after figuring out how... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Cykelbutik
  2. Cykelgrossist

Skrevet af virksomheden

Quality is in our name and we build our products with quality parts inside and out. Qualisports E-Bikes are a great investment in yourself and will change the way you feel, and save you time and money. Qualisports E-Bikes are solid, reliable, great looking, stylish, fun, and affordable means of transportation that allow you to embrace the freedom, serenity, and dependability with enough power to take you on treks around the city.


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

180 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Dolphin bikes

We will be trying the Dolphin bikes out this weekend, just finished setting up and charging yesterday. Wish there was instructions for the fenders. Trail and error we got them on. The front light was an issues because I ordered the basket for my bike. We are 64 and 65 we've just started riding bikes again after 15 or more year's. Rode at Jekyll Island GA. I wanted the bikes for Callaway Gardens Ga.
Kris an Dennis Shepard

11. marts 2021
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Besvarelse fra Qualisports USA

Dear Kris, thank you for your review! In Qualisports USA, customer always comes first. Please search "Qualisports USA Ebike Owners Group" on facebook, where bike-minded people connect, a forum focused on sharing your stories with other quali-bikers. Have a great day!

Bedømt til 5 ud af 5 stjerner

Great job 👏🏿

2. marts 2021
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Besvarelse fra Qualisports USA

Dear Smith, thank you for your review! Hope you enjoy your ebike life with Qualisports USA. Have a great day!

Bedømt til 5 ud af 5 stjerner

Love it!

Love it!! I hope as the years go by they will keep improving on this product!

21. februar 2021
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Besvarelse fra Qualisports USA

Dear Moses, thank you for your review! Hope you enjoy your ebike life with Qualisports USA. Have a great day!

Bedømt til 2 ud af 5 stjerner

One Person's Experience

It's important to state that I did *not* complete my purchase of a Volador in the summer of 2020. I paid for one on back-order, whose availability-date was made clear on the website (approximately a month from when I paid for it). I canceled the purchase apparently well before the bikes were manufactured, let alone available to ship. At first, Qualisports acknowledged the cancellation. I then got an email stating there would be a $50 cancellation fee. Had the lovely bikes been available for shipping at the time, even without any "cancellation fee" warning, I might have understood. But the "fee" seemed a personal decision made on the spur of the moment, particularly because the cancellation was acknowledged by Qualisports without any mention of a cancellation fee. I responded that I would dispute this charge, and the company refunded the full amount.

Another thing that would make me hesitate to purchase from Qualisports was the fact that upon payment, my purchase was published on the company website with my first name, last initial, and very small town advertised. If your name is fairly unusual and you live in a small town, you may want to alert the company before you buy from them that you don't--or do--give permission for the sale to be made public. Potential theft of very desirable new technology is always a possibility. I had to write to the company--on a Sunday--asking more than once for my privacy to be restored.

14. februar 2021
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Besvarelse fra Qualisports USA

Dear customer, sorry for your unpleasant experience! We've noticed that you wanted to cancel the order by email and we informed you there would be a cancellation fee, which could be found on the refund page of our webstore as well. Let us be clear, the cancellation fee was NOT by a personal decision made on the spur of the moment as you stated. The Shopify Inc., which is the platform provider we used for webstore, charged you $50. However, in light of your specific condition, we decided to refund you $50, that means, we took care of your cancellation costs caused by your independent thinking of cancellation. This is the perfect way of expressing how customer always comes first in Qualisports USA. :)

Regarding another issue that you mentioned, we discussed about your concern, which was widely used by webstores. We decided to remove the function permanently, since client privacy is a core responsibility of Qualisports USA. And finally, thank you for your feedback. Qualisports USA cannot be improved without your feedbacks. We'll always listen to customers' needs and keep improving our products and services. Stay safe and have a great week ahead!

Bedømt til 5 ud af 5 stjerner

Easy Rider

I love my new folding Dolphin! The ability to use without assist but quickly change to electrically assisted riding helps so much when you are a ‘past 60” bike rider, like me. Shifting is easy, the seat is comfortable and I LOVE the throttle when climbing the hills. Now if only it came in red.......

2. februar 2021
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Besvarelse fra Qualisports USA

Dear Colleen, thank you for the review! Quality is in our name and we build ebikes with quality inside n' out. Please search "Qualisports USA Ebike Owners Group" on facebook, where bike-minded people connect, a forum focused on sharing your stories with other quali-bikers. Stay safe and have a good day!

Bedømt til 5 ud af 5 stjerner

Great bike

Great bike
Well delivered and good quality

23. januar 2021
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Besvarelse fra Qualisports USA

Dear Lisa, we are always trying to provide ebike-lovers with the best products and most satisfactory after-sales service. Please search "Qualisports USA Ebike Owners Group" on facebook, where bike-minded people connect, a forum focused on sharing your stories with other quali-bikers. Stay safe and have a great week ahead!

Bedømt til 5 ud af 5 stjerner

Love the bike!

Love the bike!! Just as advertised, great mileage. Can ride for ever on PAS 1 gear 7 just cruise.....

22. januar 2021
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Besvarelse fra Qualisports USA

Dear Cindy, in Qualisports USA, we are responsible for every product, your satisfaction is to give us the best repayment. Please search "Qualisports USA Ebike Owners Group" on facebook, where bike-minded people connect, a forum focused on sharing your stories with other quali-bikers. Have a good day!

Bedømt til 5 ud af 5 stjerner

Great job!

My technical support question was answered fast.

22. januar 2021
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Besvarelse fra Qualisports USA

Dear Wilson, in Qualisports USA, customer always comes first. If you have any enquiries, please do not hesitate to contact us. Have a good day!

Bedømt til 4 ud af 5 stjerner

Very good bike

Very good bike. A bit heavy but easy to fold and to put in a corner. Doesn't take much place when folded. I m 180 cm tall and the bike does not feel small at all while riding it. It feels totally good. The motor is smooth and very pleasant, it helps a lot without being too much. The wheels and tires are not small at all and make the ride more trustable. The bike looks good. The screen was broken when I received the bike, the company sent me a new one for free and I had to change it myself. Was not easy but it worked. Would definitely buy it again.
The only thing is you might have difficulty to find a bike shop that accepts to repair it as they do not sell this brand. I wish Qualisports would have more contacts with bikes shops .

15. januar 2021
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Besvarelse fra Qualisports USA

Hello Christophe, we are trying to expand our sales network all the time, and hopefully in the future you could get your ebike repair around your neighborhood. Btw please contact us if you have some recommendations regarding local ebike shops.

Bedømt til 5 ud af 5 stjerner

Fit our needs

We purchased 2 Valodar bikes and we really like them. We changed the seats out for larger ones which makes the riding more comfortable. We bought them to take with us when we travel with our motor home. The folded up size and weight were the reasons we chose these bikes.

15. januar 2021
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Besvarelse fra Qualisports USA

Dear Barbara, we are so glad to hear that qualisports ebikes are becoming your travel friend :). Have a good day!

Bedømt til 4 ud af 5 stjerner

Happy with Beluga

I bought a Beluga that was shipped with a Dolphin battery. After a week of corresponding with Alex Cao, the correct battery was shipped and I installed it. The bike has been excellent since then. I have ridden 633 miles since June. My one wish would be for a suspension fork. I recently bought a Dolphin for my wife.

15. januar 2021
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Besvarelse fra Qualisports USA

Hello Tom, thank you for trusting our customer service. We will improve the warehouse management and train our storekeepers to prevent this happen again. In Qualisports USA, customer always comes first. Have a good day!

Bedømt til 5 ud af 5 stjerner

The perfect E bike

My son and I discovered Qualisports E bikes on Amazon. While discussing whether we should get one or not, I bought a Volador.
It came mostly assembled in a perfectly designed box. I had a good time installing the fenders, and some other small parts.
My wife took a ride on our new bike and we immediately decided to buy one for her and one for my son. We've been using them nonstop even in this cold weather.
The bikes are powerful, with enough battery to give us what we need to get us to where we want to go and back.
They are awesome bikes, well-made, and with friendly people selling them. We know this because of the email interchange to get the right rear rack for my wife's bike.
I expect we will have many years of joy on these bikes.

15. januar 2021
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Besvarelse fra Qualisports USA

Dear Robert, we are so glad to hear that Qualisports ebikes bring happiness to you and your family. Have a good day!

Bedømt til 5 ud af 5 stjerner

I have been using my qualisports beluga…

I have been using my qualisports beluga for 1.5 years and still enjoy it - it is awesome, love it. The Qualisports customer support is responsive and helpful. Thanks guys.

15. januar 2021
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Besvarelse fra Qualisports USA

Dear DiMar, in Qualisports USA, customer always comes first. Please search "Qualisports USA Ebike Owners Group" on facebook, where bike-minded people connect, a forum focused on sharing your stories with other quali-bikers. Have a good day!

Bedømt til 3 ud af 5 stjerner

The dolphin needs more torque when…

The dolphin needs more torque when using throttle, also needs faster acceleration, takes too long to come up to speed. The headlight wire is not long enough for proper installation of front rack. So you wind up losing space in front rack because of headlight. Other than those two issues it’s a pretty solid bike and decent value...

15. januar 2021
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Besvarelse fra Qualisports USA

Dear Alfredo, thank you for shopping at Qualisports USA. We'll listen to customers' needs and keep improving our products. Thank you for your feedback. Have a good day!

Bedømt til 5 ud af 5 stjerner

The best bike

hey, what a big bike when I bought this bike I didn't think it was so comfortable when I ride it I feel very emotional, people on the streets ask me where you bought that cute bike? i'm really delighted!!! of all this, my complaint about is that in New York City, I have to take the train and the bike is heavy, but I feel very good

15. januar 2021
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Besvarelse fra Qualisports USA

Dear Danny, thank you for shopping at qualisports.us. We hope qualisports ebikes could delight your life all the time! Have a good day!

Bedømt til 5 ud af 5 stjerner

very sturdy

very sturdy, well built, right size.

15. januar 2021
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Besvarelse fra Qualisports USA

Dear P&M, thank you for your review! Hope you enjoy your ebike life with Qualisports USA. Have a great day!

Bedømt til 5 ud af 5 stjerner

Love my bike

I bought my bike out of town so had to transport it home. Somehow during transport it pulled on a wire and the display kept showing an error code. I called them and was quickly given a fix for it. No problems since. Thanks

7. januar 2021
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Besvarelse fra Qualisports USA

Dear Kathy, in Qualisports USA, customer always comes first. Please search "Qualisports USA Ebike Owners Group" on facebook, where bike-minded people connect, a forum focused on sharing your stories with other quali-bikers.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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