Sent two emails regarding shipping and quality of battery. No response. No communication whatsoever. My item was not shipped out until I sent an email regarding tracking. Just an email that the item w... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Purchased a Qualisports Dolphin+ after spending many hours of research, comparing different brands and reading reviews. Liked it so much, we ordered a Model 5 for my wife. The bikes are beautifully m... Se mere
Virksomheden har svaret
The customer service with this company is absolutely fantastic. I can’t say enough about how over the top they were with helping us with our purchases. Today when it seems like no one cares about cust... Se mere
Virksomheden har svaret
It is my update for my review around three years ago: We purchased 2 Voladors to ride trails in the tri-state area. Recently, we changed the car from an Acura RDX to a Tesla Y after figuring out how... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Quality is in our name and we build our products with quality parts inside and out. Qualisports E-Bikes are a great investment in yourself and will change the way you feel, and save you time and money. Qualisports E-Bikes are solid, reliable, great looking, stylish, fun, and affordable means of transportation that allow you to embrace the freedom, serenity, and dependability with enough power to take you on treks around the city.
Kontaktoplysninger
1150 South Milliken Ave, #1062, CA 91761, ONTARIO, USA
- +1 (909) 678-2995
- info@qualisports.us
- qualisports.us
4,1
God
180 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great communications
Great communications, I bought a bike from here arrived on time. Professional and responsive.
16. april 2024
Uopfordret anmeldelse
Besvarelse fra Qualisports USA
Thank you so much for this 4-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!
Package was delivered on time
Package was delivered on time. Good quality. I like the way yall do business.I will recommend people that have this bicycle. Try them out there r good yesssss sirrrrr 💯 👌
2. marts 2024
Besvarelse fra Qualisports USA
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!
Overall
Overall, good service. The bike is just what I needed. Only a delay with delivery of accessory/ bike rack. But it is on its way.
24. januar 2024
Besvarelse fra Qualisports USA
Thank you for your fantastic five-star review! We're delighted to hear that you had a positive experience with our service and that the bike meets your needs perfectly.
At Qualisports, we strive to provide excellent service and ensure customer satisfaction. Your feedback is invaluable to us, and we appreciate your understanding regarding the delivery delay. We will continue to work hard to improve transport services and minimize any future delays.
Great bike, great company!
We got two Voladors, and really love them. They are lightweight, but sturdy and very powerful. We live in a hilly area, and these bikes have no problem climbing some very steep inclines. The after sales service has been excellent. My rear light didn't work and they immediately sent a replacement. We had some questions about adjusting the derailer, and the service person sent You Tube links to do the adjustment. He also said that if the video didn't work for us, we could call him back and he would talk us through it. Throughout the shipping process we were kept informed about the status. One suggestion: could the clamp lock be included as part of the original purchase? It seems to be an important security safeguard. All in all, a great bike, well worth the money.
24. januar 2024
Besvarelse fra Qualisports USA
Thank you so much for your wonderful five-star review! We're glad to hear that our after-sales service has met your satisfaction. Our team is committed to ensuring prompt and efficient support for our customers.
Regarding your suggestion about including the clamp lock as part of the original purchase, we appreciate your feedback. We constantly evaluate our product offerings and customer suggestions, and we will definitely take this into consideration for future improvements. Thank you for bringing this to our attention.
Once again, we sincerely appreciate your positive feedback and support. If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction with our products and services.
I have not received the product yet
I have not received the product yet. Waiting for support's reply.
18. december 2023
Besvarelse fra Qualisports USA
We understand that you have not received accessories yet, and we sincerely apologize for any confusion or inconvenience caused. According to our records, accessories has already been shipped, and FedEx tracking shows that it has been delivered and signed for.
We will investigate this matter further with FedEx to determine the reason for the discrepancy. If it is confirmed that the product has indeed been lost or misplaced during delivery, we will make every effort to promptly resend the item to you. Our customer support team will also be reaching out to you shortly to provide further assistance.
Besvarelse fra Qualisports USA
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!
Travel by Tesla Y with Voladors
It is my update for my review around three years ago: We purchased 2 Voladors to ride trails in the tri-state area. Recently, we changed the car from an Acura RDX to a Tesla Y after figuring out how to fit both bikes into the trunk: you need to remove the sit-post/battery before lifting the bike into the trunk. Two benefits: the bike becomes much lighter for lifting; after the ride, it is much easier to set up the separated from the bike battery for charging in your garage or home.
Our Voladors serve us well while riding and hide safely in the trunk while enjoying the rest of the trip outside the bike trails. You can fit the third Volador into the Tesla Y trunk by folding the middle sit-down.
20. juli 2023
Uopfordret anmeldelse
Besvarelse fra Qualisports USA
We appreciate your feedback on how to fit the bikes into the trunk of your new Tesla Y by removing the seat-post/battery.
We value your continued support and we're glad that our Voladors have been meeting your expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.
Besvarelse fra Qualisports USA
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!
Locking Clamp different tightening nut and no shipping to Hawaii
I received the clamp and it fits just fine and will do the job, but I haven't fitted it probably yet. The clamp is secured with a tamper proof star nut and not the small wrench as illustrated in the installation video. That is fine but I now have to buy the tamper proof star drive.
The delivery was via USPS but for some reason do not send to Hawaii, and I needed to send via family on the mainland.
21. november 2023
Besvarelse fra Qualisports USA
Thank you for purchasing our clamp and expressing your satisfaction with its fit and functionality. We will optimize the installation video about the clamp lock.
If you require any further assistance or have any other questions, please feel free to contact us. We are committed to ensuring a pleasant and smooth shopping experience for you.
I ordered 2 of the 5th anniversary…
I ordered 2 of the 5th anniversary bikes and had them shipped. One arrived in good condition while the other arrived with the box totally damaged. When I took the bike out, there (thank God) was no damage. The folks at Qualisports were awesome in reaching out and concern. Alls we’ll and bike is great
Thanks
22. november 2023
Besvarelse fra Qualisports USA
Dear customer, we are very sorry for this unpleasant shopping experience. We suggest you have a check of both E-bikes. If there are any scratches, please take a picture and send it to the email address: 'contact@qualisports.us'?
Also could you please take some photos of the damaged box and send them to the email address above? We will take care of it.
Always a good time with Alex he takes…
Always a good time with Alex he takes care of business
8. november 2023
Besvarelse fra Qualisports USA
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!
The quality of bike is next level
The quality of the bike is unparalleled- truly a premium mountain bike- nothing is compromised with the folding design. The customer service years after purchase and much use is just as good as day one. Thank you for the best bike and customer service.
7. september 2023
Uopfordret anmeldelse
Besvarelse fra Qualisports USA
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!
Awesome bikes!
Purchased a Qualisports Dolphin+ after spending many hours of research, comparing different brands and reading reviews. Liked it so much, we ordered a Model 5 for my wife. The bikes are beautifully made and include things we see as important if you are considering an e-bike; hydraulic brakes and NO quick release wheels. These are both safety items we looked for and Qualisports is one of few mfrs that do both of these! Looking forward to many years of enjoyment from these bikes.
4. november 2023
Uopfordret anmeldelse
Besvarelse fra Qualisports USA
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!
Awesome lightweight Folder!
Bike is amazing quality, assembled easily and has worked great so far. Spent a lot of time looking for lightweight folders and am very happy with my decision! Shipping was also super fast!
21. oktober 2023
Besvarelse fra Qualisports USA
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!
The bike is great
The bike is great. I did lack the screws to attach the back red light. I didn't know for sure if I had misplaced them or they weren't there? Either way. I had ordered an extra battery. Asked customer service about size of screws to attach light. All CS did was send me a picture of the screw with a tape measure across it. Now that tells me alot about the size. Could have been nice and sent me replacement screws with the battery.
19. august 2023
Besvarelse fra Qualisports USA
We appreciate your positive comments about the bike itself. And we apologize for the inconvenience you faced regarding the missing screws to attach the back red light.
Our goal is to ensure that our customers have a seamless experience from start to finish, and we apologize for falling short in this instance. We genuinely appreciate your feedback and will use it to improve our customer service processes and communication.
Quality bike and excellent service
6. oktober 2023
Besvarelse fra Qualisports USA
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!
Carlos, is one of the best…
Qanlisport representatives are always prompt and courteous, and willing to help in anyway.
12. september 2023
Besvarelse fra Qualisports USA
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!
Customer service is prompt when you…
Customer service is prompt when you have an issue.
Very helpful
Bought the Beluga
Love just peddling, awesome, Cadillac of bikes.
18. september 2023
Besvarelse fra Qualisports USA
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!
Arrived quickly
Arrived quickly. Was easy to complete the set-up. I have been riding 3 times a week and am pleased. One of my reasons for purchasing the bike is its weight. As an over 70 year old, this was important to me. Folding and lifting the bike in to my car is a breeze.
5. september 2023
Besvarelse fra Qualisports USA
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!
Love the bike
Love the bike, great quality beautiful black paint. Real human support was easy to obtain. Company willing to support and help with my trouble. Will consider purchasing two more for family members in the future (after they sell eS ooters) and highly these recommend these bikes.
25. august 2023
Besvarelse fra Qualisports USA
Thank you for your feedback on our product and your support for our service. If you have any questions or require any assistance, please do not hesitate to contact us and we will do our best to respond to your needs and address any issues.
We look forward to providing you and your family with more products and services in the future to meet your needs.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.