Very happy with my experience with purr and mutt Had been gifted a portrait of my own dog a few years ago and loved it so decided to get one for my parents of their little prince Delivery got lost... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Absolutely wonderful customer service. Despite my not being able to take a great picture of my cat, they managed to (yet again) produce a gorgeous portrait. This is my second time ordering from them... Se mere
I have ordered from this company before and was extremely happy with my purchase, as was the recipient! Definitely a 5* experience!! When I wanted another picture for a gift for my other daughter I di... Se mere
The portrait came out FANTASTIC! I had a photo of our late cat that didn’t quite meet guidelines, but the Purr and Mutt team made it happen anyway given the circumstances. My partner didn’t even fully... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Choose your favourite design, upload a photo and our artists will turn your pet into a piece of art fit for any gallery.
Kontaktoplysninger
Wakefield, Storbritannien
- orders@purrandmutt.com
- purrandmutt.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 86 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Oldie but goodie
I only had a picture of my dog from the 80s and Purr & Mutt did a wonderful job with it. This was my third dog portrait and all have been better than I expected — which means they are one of the first things you see in my house. Thank you for the memories each one invokes!
Absolutely love my dogs portrait 🥰
Absolutely love my dogs portrait 🥰
Ordering was super easy. Getting a preview to approve is great customer service. Delivery was fast and securely packaged. Not a single bad word to say.
The product was excellent and having…
The product was excellent and having the chance to review it prior was ideal. The time frames from order date to delivery meant it didn't make it in time for the birthday though.
Great quality and fast service
100% happy with portrait and customer…
100% happy with portrait and customer service . We lost our much loved cat , U-Roy , last year . He was my husband’s best friend so I bought the portrait for my husband’s birthday . We both love it . Well done Purr and Mutt .
The portraits turned out even better…
The portraits turned out even better than I expected. Very fast turnaround and I really liked that they sent me a draft of each portrait to see if I liked it before completing the order. Very easy to work with and good communication and updates about the status of my order.
Brilliant thanks would recommend to…
Brilliant thanks would recommend to anyone
Amazing
Amazing! Got a portrait of my guinea pigs done for my partner and she absolutely loved it! Makes us smile every time we walk past it!
I am over the moon with this purchase
I am over the moon with this purchase. It was such an easy process. It’s such a cute addition
Took a little longer than anticipated…
Took a little longer than anticipated to arrive, reasonably priced and a lovely gift for my granddaughter’s birthday!
Fantastic service
Fantastic service. We had to make a few changes and it was very easy process and quick delivery. Very pleased with our portrait!!
Great portrait of my boy Rebel
Great portrait of my boy Rebel - very happy!!
Love the portrait
Love the portrait. Was a gift for my daughter, she loves it.
Great comms from team
Needed better photos to be sent. No hassle to get them over
Def use again
Fabulous portrait of my dog
Fabulous portrait of my dog. Love it!
Well worth it.
I'm so happy with the portrait. It's fabulous. Great company to deal with. Kept in touch and asked for several photos so that they could get it absolutely right. Thanks Purr & Mutt
Brilliant service from beginning to end.
Brilliant service from beginning to end.
Slow & Scammy
This company presents itself well, but is functionally a scam. I ordered two photos - one as a memorial for my cat, the other as a gift for my brother. They both took extremely long to produce the initial proof.
The cat photo was fine and is pending some edits (overdue as well) that I would have preferred they saw the need for themselves, but the one for my brother was terrible - he has a long-haired dog and there was no effort to blend the neck and make it look "natural" in the frame. It was clearly just and crop and paste, and why they claim their "artists" don't do that, all evidence shows that they do. There's no effort either to make it look like a part of the oil painting - it's a glossy digital photo, blending terribly into the painting chosen - the lighting is all wrong, the texture is all wrong.
Seeing the quality of the work made me immediately want to ask for a refund. Several days and two follow-ups later, they told me that they couldn't provide one per their FAQs. Which simply means they didn't want to provide one. I'm not unreasonable - I understand if I can't be refunded the full charge because of the "labour" the "artists" did. But it's pure robbery not to be willing to refund even the frame I paid for, since nothing has been issued or shipped.
Completely appalled by this company. It's been almost a month since this process began and I'm not closer to any kind of resolution. Stay far, far away.

Besvarelse fra Purr & Mutt
Absolutely love my pet portrait
Absolutely love my pet portrait, I have 3 now, one of all my dogs, all put up in my hall
Zeer tevreden
Zeer te vrede met het resultaat en de service. Mijn andere twee honden komen ook op deze manier aan de muur.
Fantastic image, can't fault it!
Ordered a double image of my 2 cats, from the moment I placed my order I got kept up to date throughout the full process. I liked that you were able to view a proof before it was finally printed too. The whole process from ordering to delivery took less than a week which I felt was very quick for something so personalised. I absolutely love my image, good quality and now I'll always have something to remind me of them now that they are over the rainbow bridge.
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