Purple Line Anmeldelser 118

I recently had to contact Purple Line regarding a slight problem with one of the motor movers I had installed in Feb 2018. The service I received has been excellent from start to finish and I cannot praise them highly enough. The whole process from reporting the fault to the attendance of the Engineer has been seamless and I am absolutely delighted with the standard of work and excellent service.

It's rare for me to leave a review, let alone a 5 star review. The wheel clamp purchased a 'Purple Line Excalibur wheel lock FRL100' was well made and of strong construction, and secure design. Although it is intended to be fitted to a bar at the back of the wheel (which they provide with the kit) I found it fits perfectly into the Alko wheel lock receiver fitted as standard by the caravan chassis manufacturer. It is easy to use and far better value than the Alko equivalent product. Having used the unit for around a year, I encountered an issue with the lock. It would have been better if this hadn't occurred, but a company can in my eyes be measured by how it responds to issues raised. The warranty claim made was handled by 'Ben' who was efficient and courteous. The turn round time from advising of the issue to a replacement lock delivered was just a couple of days. Great response, that was very much appreciated. Remember to register quickly to gain the benefit of their extended warranty.
Many thanks

Richard

I have a number of Purple line products all of which have proved to be well made, reliable and value for money.
I recently lost a part for the torpedo leg lock and whilst Purple line do not supply spare parts they were happy to provide a replacement for my lost part.
I am happy to recommend this company for the professionalism of it's staff and it's products without reservation.

I would like to express our thanks to the efficient customer care that I have received from Purple line caravan mover our mover stopped and after doing the usual checks we contacted Purple line Ben was so helpful and knowledgeable taking us through the process of troubleshooting, re-syncing remote control with unit when that was found not to be the problem we were advised to post the unit to them we did and within 24 hours the unit was received and back on the van working. Ben was so helpful I would recommend anyone considering fitting a caravan mover to choose Purple line. Thankyou!

I had an issue with my Excalibur caravan wheel lock and rang purpleline to see what could be done. I was told to return the lock, and they sent me out a brand new one to replace it. Customer service was excellent. Thanks purpleline

Needed a new bag and contacted Purple Line under their guarantee. Whole issue dealt with very quickly and very professionally. Wish there were more companies with this level of customer service

Had an item missing from a wheel lock purchased from Towsure and Purple Line (Ben) dealt with the problem quickly and efficiently.

Absolutely brilliant service and products! Had a few queries regarding the installation of a product I purchased and Ben H was very polite and easy to talk to!

Excellent product and customer care would highly recommend easy to fit and fully accesible parts available

Great product secure and quick and easy to fit.

Love this wheel clamp its so easey to use it fits in seconds and it's a clamp I can trust I will always use it and recommend it to frends it's the best I have seen for price thanks PURPLELINE

Easy to fit, looks very secure and doesn't look unsightly. Brilliant service from Purpleline and good value for money.

Although I'm from Croatia, the delivery was fast and complete experience with the purchase was excellent. The hitch lock I got is of great quality, and I hope you will expand your sales network to Croatia as well.

I BOUGHT A NEMESIS WHEEL LOCK FOR MY VAN. THE PRODUCT CAME PROMPTLY IS WEEL MADE ANF VERY EASY TO USE JUST AS THERE ADVERT SAID . I WOULD DEFINATELY RECOMMEND THEM AND THERE PRODUCTS TO ANYONE.

top class equipment from a top class company.need I say more?

Purple Line Torpedo Steady Lock.
Very secure steady lock for caravan. A clear visible deterrent. Well priced for extra peace of mind. Simple to fit yet secure. Highly recommended.

Purpleline came highly recommended & we find our wheel clamp incredibly easy to use. Cannot praise it enough .... 5 star

I am very happy with my nemesis wheel lock. It was easy to fit and very obvious with a good quality build.
I have no bad points about this product and would recommend it to anyone wanting yo secure their caravan.

Recently changed our caravan and wanted an easier wheel lock to use than the ALKO wheel lock we previously had. The difference for users is like chalk and cheese - I can take off or put on the Nemesis lock in seconds, unlike previous attempts with the ALKO which has to be positioned on the caravan wheel to a very precise position before you can lock it to the axle. I use this lock at every stop we make. I have had no problems with the lock, and don't expect any, as it is a well-made sturdy piece of kit so cannot comment on customer service from Purpleline.

easy to buy, deliver and fit!