Purple Line Anmeldelser 118

Ordered a Nemesis Ultra wheel nut adaptor which failed to arrive.
Messaged Ben who immediately sent a replacement out.
Good communication and friendly service.

had reply to my email enquiry within 24hrs.Phoned order in for spare keys all done within 28hrs.very pleased with efficiency of Purpeline.special thanks to Ben Fisher

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So far very helpful dealing with someone called Ben and he is trying to help with problem

My question has been answered quickly. The team is friendly and helpful. Purple Line is highly recommended!

equipment is easy to assembly and use. the motors are doing their job as expected with ease and seem very sturdy.
Ben and Mark were great, helping me with my questions and making possible the delivery in Portugal.

Having bought a Nemesis Ultra I had an issue fitting it. Perhaps the instructions could be slightly clearer but having emailed Purpleline and received a quick reply (same day) which solved the problem.

Thanks to Ben and team for prompt response to my spares and motor mover user manual enquiry. Spares arrived next day, link to manual sent via email. I did not expect the parts to be in stock for such an old model (2008 enduro) First class service indeed.

Emailed the company about spare parts for a wheel lock and got a very quick reply with the availability and price of the items and how to order them when they become available in the new year.
Excellent customer service from a wonderful company.

Very quick response to my email. Good advice given solving the problem.

Having met Hayley Pye by chance at a caravan dealer open day, she together with Ben at the office conspired to solve my motor mover problem by supplying a new isolator switch. I bought the unit second hand with the caravan so no warranty was involved and there was no onus on them to help. Five stars is not enough in my mind.

Superb service, A big thank you to Ben for help, would recommend products.

EXCELLENT. The customer service I received from Ben regarding a problematic motor mover was excellent. Lots of advice via email,. tested my unit and returned it in quick time. Highly recommended.

Prompt response, with a possible solution to try and resolve the issue. Will try this first and recontact if necessary. Regards.

Good company. Very helpfull staff. Wouldn't hesitate to use these guys again.

Had a problem needed a part for a Nemisis wheel lock emailed purple line they answered next day with a part number ,ordered part its now on its way thank you very much,great service.

Speediest response email ever, problem solved in minutes thanks guys excellent customer service. A++++++

Outstanding service, from Ben at Purple Line, great to deal with a company who cares about their customers and communicate in a way that is easy to understand. All I wanted was a spare part and it was acknowledged and supplied in a matter of days once I supplied picture of part required. Other companies should take note. With such a great range of products and first class aftersales Purple Line deserve our business.

While fitting my new Ego titanium mover I discovered a crack in the roller outer bearing housing. E-mailed Purpleline on Monday and received a replacement first post on Wednesday. First class service, which saved the holiday, thanks to Ben