I was on a family plan with another carrier, and was not the primary on the account. That meant I was not in control of my own money or the decisions being made. Customer service was terrible and I e... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I like that it’s a veteran run company. Prices are very reasonable. Being able to speak with someone in the USA is good. I do have some dead zones to deal with and would like not to have those. I wi... Se mere
So far, so great. I had to call customer service a couple of times, and the staff was knowledgeable and resolved the issue quickly and completely. I have noticed a reduced number of bars, but no reduc... Se mere
I have had several incidents of dropped calls since I joined your company. I have also had calls go directly to voice mail with out my phone ever ringing first? I have also had events where large ec... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At PureTalk, we believe that you shouldn't have to compromise on your wireless service or your values. We are a proud, veteran-led American company dedicated to providing premium wireless service on the same nationwide 5G network as one of the big guys, but at a fraction of the cost. Our mission is to put people before profits, delivering honest, transparent, and affordable mobile solutions without any hidden fees, contracts, or overage charges. We understand how important it is to stay connected to your family, friends, and business. What truly sets us apart isn't just our reliable nationwide coverage; it's our unwavering commitment to exceptional customer care. When you call us, you are guaranteed to speak with a highly trained, 100% US-based customer service team who genuinely wants to help you. We pride ourselves on creating a hassle-free experience that values your time and your hard-earned money, ensuring you always feel supported and appreciated as part of our family. Whether you need a basic plan for essential communication or a robust data package for streaming and working on the go, we have you covered. Best of all, we offer a range of flexible options to fit any budget, including plans starting at $24.99/mo. By choosing us, you are supporting a company that champions family, community, and the American spirit. We are dedicated to providing smart solutions and real savings for hardworking people. Switch today and experience the difference of a provider that puts you first. PureTalk, a wireless company that actually stands for something.
Kontaktoplysninger
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 12 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I am mixed about Pure talk
I am mixed about Pure talk. The voicemail takes too long to check (we don't need to know what phone number the call originated from.) otherwise the service is great.
phones,where do we go for questions to be answered,
so far we are happy with the service,we live in a remote area in wi,,we are not happy with our phones,i dont know how to stop all junk that comes up on it,if you guys could do new setup on mine i would be very happy,i have a samsung,i dont know where to go to take my phone to for help ,,,,i am not teck savy i would rather have aflip phone talk and text thats all i do
Easy
Easy, understandable english speaking customer service. No long wait times. reduced price, by a lot. Importantly my reception and coverage improved markedly. I switched from the company that advertised you could call from anywhere and call them from your location; I couldn’t because my location where I lived didn’t have coverage after they went to 5G. Very Happy now.
Service just as good as one of the Big…
Service just as good as one of the Big 3 at a fraction of the price
I wish I would have changed along time…
I wish I would have changed along time ago. I got the 29.99 lifetime deal for me and my wife. And we are VERY satisfied with the quality service and price. We're saving a little over a hundred dollars a month.
I am getting coverage and service at a…
I am getting coverage and service at a much better price than I was getting from Verizon and the customer service was really good.
Voice mail goes to carrier instead of…
Voice mail goes to carrier instead of my iPhone. Support didn’t help me move it back. I do not like having to dial carrier, go through the menu tree, etc. etc. I want it on my iPhone so I have messages tied to my contacts where I can read or listen
Better than Verizion and T-Mobile
I was stuck with Verizon for years with a several hundred dollar per month bill for 4 phones. Finally I moved to T-Mobile for a more reasonable rate on 4 phones, however; when the time came to cancel and move 2 of the phones to their own lines (children) all of a sudden the cost per month tripled even though there were only 2 phones left. Cust service with T-Mobile was useless. Moving to Puretalk was seamless. I ordered a SIM card for the remaining phone (3rd phone was moved), put in a T-Mobile request to move my number online. When the SIM card arrived I installed it, activated Puretalk, initiated the number transfer and like magic it all was done. This all took place over the web without talking to anyone and took less than a hour. Could have taken less time than that but I was slow and cautious making sure I was doing all the steps correctly and in the correct order. I was so happy that I didn't have to talk to a T-Mobile customer service person for 2 hours and not get anything done.
Much cheaper than Verizon
Much cheaper than Verizon. No change in coverage.
Dependable service
Dependable service. I have notice my $30.00 a month "Unlimited service" has increased to $33.07, a few cents each month. Why?
By far the best customer service I have…
By far the best customer service I have ever had and I am 66 so I have had to talk to a lot of CSR'S
Great professional customer service and…
Great professional customer service and all over reliable network
Easy transition
Easy transition, from att and much less expensive. Had issue with block on my phone, customer care helped resolve that and a group text issue I had
It's been great so far
It's been great so far. The level of service is actually better than tmobile and at much lower cost.
get a store
service at my house is very bad my wife's phone cannot receive calls and the internet will not work
I was transitioning from a Verizon…
I was transitioning from a Verizon family plan to Puretalk. I was concerned that, if I were to convert first, my number was the primer Verizon number, my family would lose their phone service. I was quite pleased that Puretalk customer support was very helpful guiding us through that process.
You told me I would be paying $29 a…
You told me I would be paying $29 a month and you continue to charge me $39!
What’s up with that?!
Puretalk has been nothing short of…
Puretalk has been nothing short of amazing. The cost is affordable and the service is great. Their customer service is top tier and super kind!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








