I was on a family plan with another carrier, and was not the primary on the account. That meant I was not in control of my own money or the decisions being made. Customer service was terrible and I e... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I like that it’s a veteran run company. Prices are very reasonable. Being able to speak with someone in the USA is good. I do have some dead zones to deal with and would like not to have those. I wi... Se mere
So far, so great. I had to call customer service a couple of times, and the staff was knowledgeable and resolved the issue quickly and completely. I have noticed a reduced number of bars, but no reduc... Se mere
I have had several incidents of dropped calls since I joined your company. I have also had calls go directly to voice mail with out my phone ever ringing first? I have also had events where large ec... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At PureTalk, we believe that you shouldn't have to compromise on your wireless service or your values. We are a proud, veteran-led American company dedicated to providing premium wireless service on the same nationwide 5G network as one of the big guys, but at a fraction of the cost. Our mission is to put people before profits, delivering honest, transparent, and affordable mobile solutions without any hidden fees, contracts, or overage charges. We understand how important it is to stay connected to your family, friends, and business. What truly sets us apart isn't just our reliable nationwide coverage; it's our unwavering commitment to exceptional customer care. When you call us, you are guaranteed to speak with a highly trained, 100% US-based customer service team who genuinely wants to help you. We pride ourselves on creating a hassle-free experience that values your time and your hard-earned money, ensuring you always feel supported and appreciated as part of our family. Whether you need a basic plan for essential communication or a robust data package for streaming and working on the go, we have you covered. Best of all, we offer a range of flexible options to fit any budget, including plans starting at $24.99/mo. By choosing us, you are supporting a company that champions family, community, and the American spirit. We are dedicated to providing smart solutions and real savings for hardworking people. Switch today and experience the difference of a provider that puts you first. PureTalk, a wireless company that actually stands for something.
Kontaktoplysninger
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 12 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Since changing to puretalk
Since changing to puretalk, never had a bad experience. Customer service is great.they get your questions answered. Very patient and friendly
Best Priced Service
I'm really enjoying PureTalk! It's been the best phone provider I've had with a reasonable price!
dissappointed with Apple Watch option
Service is great. Very disappointed about option for adding an apple watch. Can't just add to current plan, like most services. Told I would need to switch to a different plan which is more than I need, and loose current rate. Considering going back to ATT.
Easy to switch from Verizon to…
Easy to switch from Verizon to PureTalk. Was paying for way more data than I needed with Verizon. My biggest concern was coverage in a more remote area of my state where we have a vacation home. The coverage has been essentially the same. Count me as a very satisfied customer.
The offer i received unlimited…
The offer i received unlimited everything .
Great company with even greater prices!
Switching from AT&T to PureTalk in Dec 2025, decreased our bill by over $175 each MONTH!
With our change to PureTalk, we’ve experienced the same connectivity we had with the larger companies.
I wish we’d known about PureTalk sooner.
I LOVE the price of the service
I LOVE the price of the service. I worked for AT&T for a couple of decades, and had service with them for about as long, so I have some loyalty to them, but I don't get good AT&T coverage where I live. Verizon's coverage was better.
Also, I thought I had a certain amount of WiFi hotspot coverage with my plan, but my phone says otherwise. What is the actuality in this regard?
Usage after data runs out is unbearably slow and hardly works.
Once my data runs out, my phone chokes and it's almost like I don't have a phone. The speed seems worse than dialup in the 90s.. I can't go to a website, or do anything on FB. Streaming music is tough because it'll stall for a few minutes and then play about 30 seconds of music and stall again.
I have had no problems with Pure Talk
I have had no problems with Pure Talk, Everybody has always been great people to do business with
Glad I Switched to PureTalk
Glad I Switched to PureTalk
Honestly, switching from Verizon to PureTalk was much easier than I expected. I kept waiting for some kind of hassle, but it never came.
The best part is I’m paying so much less now, and the service feels the same. Calls are clear, data is fast, and I haven’t noticed any difference in coverage. It’s kind of wild how much I was overpaying before.
Customer service has been great; a real helpful person in the USA.
Wish I’d done it sooner.
So easy to use and 🤩 tech support…
So easy to use and their tech support are wizards, kind wizards who help
Straighten problems out should they arise! I have excellent coverage and have never had a dropped call. I love pure talk ♥️
Changed to Pure Talk after 50 years with another company!
I was with another phone company for over 50 years. A member of my family told me about Pure Talk and how much they liked them after becoming a member. So thought I would give them a try. One of my best moves. Always very respectful and willing to be of help no matter the problem. I have been with Pure Talk for over 2 years and have no desire to leave. I have given them a 5 Star review to which they truly deserve.
Staff is very helpful
Staff is very helpful - had no problems with transferring lines. No difference in level of performance/cell service. Only complaint- wish you supported Google watches as well...had to give that up as a connected device with the switch, but I'm surviving!
Once I made the switch
Once I made the switch, there has been no issues at all. With automatic pay, at such a low cost, it has been a great experience. No drop calls, service issues, texting, or data use over charge. It’s a wonderful experience.
Payment problem solved
Payment problem solved. You needed new card on file now. Have a great day.
We started off with cellphones provided…
We started off with cellphones provided by my mother in law through JITTERBUG. She couldn’t stand the thought of IOU’s living in central Nebraska without phones on our very empty highways. Eventually I switched us to US Cellular.
For a time things were good. $110 per month for pretty good service, unlimited talk text and data and generally solid coverage map.
Then TMobile entered the picture. I knew it wasn’t going to last and I’d been hearing about Pure Talk from Mike Rowe on his The Way I Heard It podcast. You offered two lines with unlimited TT and 30 gigs per month for life. Done.
Switching was fairly easy and quick, though the iPhone 8 we were using struggled to keep contact with the network so I switched to iPhone 13mini for both of us. Great coverage, signal and easy to keep up to speed.
Thank you for a great deal!
Great customer service and half the cost
Customer service is awesome and I cut my bill in half!!! Love Purtalk so far after switching 3 months ago.
Price plan guaranteed
Follows up with an email with my guaranteed for life price plan.
Thinking about moving? Do it! You won't be sorry.
When I switched to Pure Talk I was not sure what to expect. The price was great and the promise to not raise my bill for as long as I am with the company was very enticing. So I switched. I have three phones on the system and so I have questioned the other users what they think. Non of us can even tell that we switched from on of the huge carriers. We have never had any problems. Customer Service us great (if you even need to use them). This has been one of the best moves I have ever made. Our family are Pure Talk customers for life. Thank you!
Flat out no brainer
Easy to sign up, easy to get our phones switched over, good coverage, great plan, low cost. Puretalk is a flat out no brainer.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








