Equity release always a good service but sometimes a bit slow but very polite and helpful, better now I am registered online Shane was a delight today so refreshing after an awful week with other... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Too many letters before the money came through. Also - why oh why did everything come in duplicate, thus wasting paper which I imagine was not recycled? Do you not consider the planet and the waste?... Se mere
Virksomheden har svaret
Pure retirement are an excellent provider for later life schemes enabling you to stay in your home and enjoy Your life without the extra cost of selling and upheaval of finding a new home. The... Se mere
It's not always easy to choose the right company when you've made a large financial decision such as equity release. A year ago we decided upon Pure Retirement to assist in our arrangements. Sin... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Pure Retirement Ltd For Customers. Pure Retirement was founded on the belief that everyone deserves to enjoy their later years. Equity release allows homeowners to access the funds in their property so they can enjoy the retirement they deserve. Choosing to release money from your home is a big decision so we only accept applications from fully qualified equity release advisers, making sure that you receive full advice on all of your options. We follow the FCA specific financial services standards ensuring our products and services are aligned, giving you the confidence in your policy with Pure. Trustpilot is not a place for reviews with regards to equity release as a whole, but more a reflection on the service we provide as a business to our customers, that have sought to release equity from their homes as part of a guided decision-making process. We are not affiliated with advice given from your financial adviser, but simply we are the lenders for lifetime mortgages.
Kontaktoplysninger
2200 Century Way,, LS15 8ZB, Leeds, Storbritannien
- 0113 3660 599
- marketing@pureretirement.co.uk
- pureretirement.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good contact,easy forms,first class.
Helping through life
The paperwork is straightforward and subject to some slight delays from the postal service but what always struck as very good was the efficiency and pleasantness
of the staff on the phone.
It always felt like you were dealing with an old friend.
All actions were processed successfully…
All actions were processed successfully and objectives met
Pure retirement are an excellent…
Pure retirement are an excellent provider for later life schemes enabling you to stay in your home and enjoy
Your life without the extra cost of selling and upheaval
of finding a new home. The representatives are extremely helpful and a professional team. The first contact to helping you moving on in your new life.they
Couldn’t be faulted.
Mrs M Toop.
The team are very helpful and very…
The team are very helpful and very efficient in helping up with our equity release recently.
Always super efficient and attentive.
Always super efficient and attentive.
Freindly local staff with a human touch.
Prompt response
Prompt response clear invaluable advice. Puts my mind at ease thank you.
Once again excellent response from Pure…
Once again excellent response from Pure Retirement Ltd. They dealt with my request promptly and efficiently also with a good personal touch from their staff which is a pleasant change from talking to a machine.
Thank you once again Pure Retirement.
The whole process was easy and straight forward.
The whole process was easy and straight forward, you are not rushed into making decisions. The process was closed out in a good time frame.
Everyone was very pleasant and…
Everyone was very pleasant and efficient. I think there is an excess of paper that could be avoided. I had the application on line, also in the post. Then 2 letters in the post confirming.
PURE RETIREMENT GREAT TO DEAL WITH
Got to say Pure Retirement are great, they explain the whole process, and give honest advice, and very pleasant people to talk to
Service to the vulnerable
Being in my eighties I guess I can be considered in the “vulnerable “ category. Initially i contacted Pure Retirement directly who after I identified myself advised that they didn’t see any issues regarding my application. They did say that I needed to apply through a financial advisor. I thank god that I had previously used the services of Best4umortgages. Without Natalie’s help and persistence I may not have been successful. I accept that I had solar panels installed did incur some questions. However when the surveyor inspected my home I thought I had answered all the questions correctly. However this was not the case. But instead of taking the surveyor’s word, Pure Retirement decided to start questioning. Whereas I understand why they had to ask the questions. Why oh why couldn’t they ask all the questions at once. No they asked one which was answered immediately, a week later another question which was answered immediately. Then a week later another query. This went on week after week. So much that I thought that the person in Pure Retirement only worked one day a week and really wasn’t knowledgeable. So if Pure Retirement want a positive feedback then they should get their own house in order. As it stands I personally would not recommend them to anyone. However I most definitely would recommend Natalie and her team at Best4umortgages.

Besvarelse fra Pure Retirement Ltd
Excellent administration and contact
Great customer service
Everything went smoothly, all questions answered, very friendly and professional
I made my request on line
I made my request on line, I followed it through by receiving information by email. I received a call confirming it was me . Once my form was signed and sent back I received the funds in my account within 4 days
They are always so helpful and easy to…
They are always so helpful and easy to talk to,
they made the whole process easy.
Everything is explained in detail and all questions answered which made it a stress free process.
Good efficient service and very helpful
Good efficient service and very helpful
Very helpful
Very helpful. Everything explained clearly. Fast result
Excellent communication and very…
Excellent communication and very professional.
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