Purchasing Power Anmeldelser 

I am truly disappointed in my last interaction and purchase with Purchasing Power. I have ordered over 20 items and have enjoyed my time with them until November 2024. I ordered an Apple Watch Ultra 2 in September 2024. The watch came in November on a Saturday and when it was delivered by FedEx the face of the watch was missing. I immediately called the police and a report was made. I called Best Buy where the watch was shipped from to warn them of what happened to me. I called Purchasing Power that Monday because they were already closed by the time I opened the box. They ordered a replacement and it was shipped by UPS. I received it and everything was in the box. I even called FedEx and reported it and gave them the case number. Long story short, I was never provided an email address or fax number to send over an opt of the police report. Needless to say I am being charged for 2 watches and each representative that I have spoken to has assured me that it will be taken care of. The last representative that I spoke to informed me that I never submitted the police report and there was nothing I can do at this point and I will pay for both watches. I was never asked for the police report. When I initially called to report the watch stolen and give Purchasing Power the report number, I asked where to send the report to and that representative told me it was not needed because she had the report number and if it was needed that I would be sent an email to upload the police report. Well I never received a call or email in reference to the police report. So now I’m having to pay for a watch that I never received along with the one that I actually received. So in other words I’m paying twice for one watch that is also over priced so that Purchasing Power can make their cut off of the sale. With that being said I will not be ordering from them anymore. I will not recommend to any one else to do business with them. They have made a lot of money from my purchases in the past and to then be treated like this, is unimaginable. Very unprofessional. I pray no one else has to deal with this type of situation ever.

Experience has always been good. I love my iPhone and My Son loves his tools.

Fast, safe delivery and unbeatable prices with no interest is just what a struggling single mom needs!!!!

It was great

I have ordered a washer and dryer set only a year ago..already stopped working..hard to reach someone to discuss options...got bunk bed through them also..accidentally got the wrong color..cant return and if i deny it when arrives will be outstanding shipping fees 350.00 im pissed

I wish I could give them a negative star because I would. Their management and staff is very rude. You pay l entirely too much for products and they are very cheap. You would be better off using another service. NOT WORTH IT!!!

I would give zero stars if I could. The nightmare started in Jan 2024 I booked a flight and hotel through purchasing power. Apparently The hotel was added to the cart twice however I was unaware until I received a confirmation email. I called immediately to have the extra room refunded and was told to file an insurance claim. Like what. When I went to check in the hotel had REFUNDED the money back to purchasing power yet purchasing power refuses to refund me for the extra room although they received a refund. In addition to that my final payment was supposed to be Feb 14th however they are still withdrawing money from my checks. So I call and they say it can take 60 days to post in no sir that makes zero sense. Now today 3/11/2025 someone calls me from there and states they received my final payment on 2/28/2025 and I have no overpayment to refund. Now that’s a bold lie to tell. I have access to all my checks verifying the money was withdrawn starting 2/29/2024 and should have ended 02/14/2025. But mysteriously there’s a missing payment. Refund me the excess money received!!! On today 03/14/3025 I spoke to Mohammed who as another deduction was taken out today. He states they see a payment for Feb 28th but not Feb 14 or March 14. How is it that all the other payments were received on the dates withdrawn but now when it comes to final payment they’re suddenly not receiving. So now I’m owed a refund for two additional payments that were received. Purchasing power is one headache after another

After 2 failed orders I finally received the tires I order. I am very pleased.

Easy to use. All the hassle removed

It was very prompt and delivered when promised. It was very easy to order!! I'm really enjoying my purchase!!

The only reason it is not a 5 star rating, is the delivery service just dropped the appliances in the living room when I paid extra to have these in the laundry room. I had to hire an additional service to take the appliances upstairs the next week.

Quality and fast shipping !! and it's so adorable!

a lot of options

I enjoy the company, easy process, and good products. I do wish you would add furniture and appliances and lower your prices.

If I could give a zero on the review, I would. I ordered a couch and the wrong was delivered. The correct couch was reorder and billed. I have been trying for 5 weeks to get the incorrect couch pick up with no resolution. I am billing billed for two couches. Every time, I reach out about the incorrect couch being pick up, I am advised some one call in 24-48 hours. Which no one does. I have reached out countless times and asked for a manger and to date one has not called me back.
Update: Still no call for pick up of wrong couch and still being billed for this. No manger to date has called. Everytime, I reach out I am advised it has been escalated to the next level to review. I can not express how disappointed I am with this service. The amount of calls and time I have spent on this with no resolution is ridiculous.

Nightmare ! They kick you out and do what they want and take away your discounts want all this info from payroll takes forever won’t use your bank statement of deposits directly .. they say if they can’t use your payroll they will bill your back up card and they then cancel …

Uh yeah no! I called 3 times the girl cannot speak English I’m not the only one here saying that .. you send the wrong rooms for ppl on cruises you have the lap top I want is gone becuse you CANCELED IT AUTO CANCLE NOT EVEN 24 HOURS !! The “supervisor is a jerk doesn’t have a clue they lie ! Yeah my work said they want to do allotments out of or we can out ot our personal accounts that way we have more control … if you don’t belive me Google it ! I have direct deposit! No stub to send …. No not bothering them again they get cranky! She said in AP to set it up in my account with my bank instead of pay … they’re changing things so we have more control and don’t have fo bother them .. so u can’t speak English supervisor is useless ? Why should I call? Read your one star reviews ! No one can understand us! So how is it I have 3400 I can’t use because you’re behind the changing times! ???

So, my first ever order through purchasing power there was no issues at all. So, I decided to order again months later and ordered an iPhone I had nothing but issues since ordering. The day of the phone being sent out I realized the box was light so I DID NOT sign for the item I open the box Infront of the ups worker and both seen that in fact there was no iPhone inside so it was instantly sent back this was Dec 9th I instantly call the company and was told to give it some time for the team investigators or Back team to look into fast forward to today till this day I have no phone replacement no refund nothing I have talked to a supervisor and multiple workers and this has been the worst experience the only reason they are getting 2 starts is because my 1st order was fine but now this is ridiculous they are horrible with communication and the way they handle these type of issues!! VERY UNPROFESSIONAL!!!!

They are trash! A customer service supervisor will not call me back to resolve the issue I am having. They mislabeled tires on their website. They should have been labeled as summer tires and were labeled as all season tires. They were installed and a week later, slid on snow and totaled my car. Fix the labeling and don't buy tires from them, they won't even let me return them if I could. Customer service sucks!!!

It’s always great dealing with Purchasing Power. I’ve been a loyal customer for years and will continue to support.