Purchasing Power Anmeldelser 

Being charged for an item that showed delivered and I did not get it. On top of that they don’t want to offer refund or replacement. How would you feel having to pay for something you didn’t get? Awful company!

I sent an email with my phone number to the email address provided so let’s see if they will case close again. Most likely because as far as I see it they prefer to be dishonest to make you pay for something you did not get. I will not stop until I get back my money.

I booked a cruise
On 8/8/2025 I booked a cruise for my daughter and myself. Got the confirmation for the Booking. I logged into the cruise line after that to check. The cruise line had a message stating that they were waiting for Purchasing Power to secure the room within 72 hours. When I checked on the 8/15/2025, the cruise line did not have any record of my booking. Purchasing Power failed to secure the booking. When I talked to Purchasing Power on 8/18/2025, I was told that the cruise line cancelled my trip due to inventory mix-up(Not True). Then I talk with someone on my break 10:16 am today, 8/19/2025. As I was talking to a rep. who was giving me aq choice of 2 rooms that were left, another rep was calling me. After selecting the choice of room, i was told it was ok. When I checked the cruise line, didn't have a record. I called Purchasing Power back and told me that they refunded my money because I didn't answer. again(not true). now I have to wait days for my credit to go back to my account , and of the type of room we wanted will not be available.

Selling counterfeit items!!!

I recently purchased 2 new iPhone s from purchasing power and both phones came locked making it unable to be added to my cellphone carrier. I was told to contact the carrier and when they could not help, contact Apple. Both could not help me. I have purchased from purchasing power before many times and have never gone through the issues I have incurred. Both phones have been sent back and 2 other phones sent to me with in the last 2 weeks. Same issues..although it states u are purchasing unlocked phones that is not the case. Customer service is no help and I will be sending yet again the phones back and getting a credit to my acct. It will be a long time before I purchase anything from purchasing power again. I hope this helps some else's before they decide to purchase any iPhone from them.

I’m going to continue to write reviews until I am done paying for a product I never received because it was stolen by the warehouse or Fed Ex! iPhone 16 for over a $1000 including all the extra fees added on by PP…just bc they can!!! I might continue to write reviews until I retire.

I used to faithfully use PP. I was almost close to using them again until I seen I was still paying for a product I honest do not have.

A young pleasant guy by the name of Da’shawn called me and told me he would contact me after a meeting he was having with his supervisor. He assured that he was going to help. No calls or emails returned.

I have been trying to get this issue resolved since March, I believe. Nothing!

Instead of giving me a good contact, someone will reply by asking for sensitive information like an email address knowing good and well Trust Pilot does not allow that.

I work extremely too hard for the money I make and it is not enough to give away for free.

Good luck to those loving PP. Hopefully you never encounter life and you need them to act as if they care and not money hungry.

Trying to purchase my refrigerator with Purchasing Power has been the absolute worst! I am now on my third replacement order with them because they have failed to deliver my fridge (or a non-damaged fridge) since July 1st. It is now 7/29/25 and I still don't have my refrigerator, but Purchasing Power has taken it upon themselves to charge me for 3 refrigerators!!! This is unacceptable and the worst customer service experience. I have been told that I will receive a credit or refund once I receive my order, but who knows when that will be at this point?! They will not take any accountability or fix the issue on my payments - everyone I speak with keeps telling me to wait 5-7 days for an update .... but it has now been 28 days.
Do not use Purchasing Power for anything!!! You are better off paying interest & using a credit card or another financing method before even considering using this scam of a company.

I have ordered a lot from them over the years but what I received today will be my last order. It was an unsealed ring cam with no protective packaging in a damaged box. The item looks ok but it clearly has been opened before. In this day of affirm and other payment plan options this charging 2 x the price of the items for mediocre items and service is not worth it. I did get exercise equipment and those orders were fine but their sparsely populated website lately indicates to me they need to rethink their business model.

Please do not buy any of there travel packages the worse ever. Reservation and booking will mess your itinerary up, buyer beware. They will have you paying for a vacation you can’t go on because they messed up the names on it and then charge you don’t do it.

The worst shipping they use for appliances the appliance has been sitting for 3 days at terminal 1 hour from my house.when they use non stop shipping would not recommend ordering large appliances take forever to get there and the shipping price is very high

Please, please please I beg you do not order from this shitty company. I have been ordering from Purchasing Power for years never had too many complaints although the furniture is very cheaply made, but I made do …. But this last time, I am totally pissed. I ordered a bedroom set the dresser and nightstands are so cheap like cardboard, barely withstood the weight of the platforms and the structure was so cheap every time you put a screw in it would splinter or rip ! I called customer service, sent pictures and they responded that they saw no damage and there could be no refunds or exchanges. I am stuck with a dresser that is sitting out for trash pick up and I still have to pay for it …. too expensive, I will never order from Purchasing Power ever again and telling all my friends and coworkers that they are Trash!

Can someone please help me remove this phone from my account that I never received bc I was delivered an empty box. Every pay period I am just so upset with myself bc I’m having my hard earned money away and I do not have the product. I received a call with guarantee I’d be given a call back and another pay period has passed.

Oh and they will ask you for an email address knowing you can’t put sensitive information on trustpilot.

What a joke of a company. They sent me a broken laptop, would not send me a new laptop with the same first time purchase discount and over a month to get a tv.

I have been using them for years and it's always the same story. Every single time! I should have learned this by now. Shipping is usually weeks late and if anything goes wrong, well, that's YOUR fault causing even more delays. Then they will charge you for it. I'm done with these guys, never again. Zero customer service or integrity.

I love everything about this company beside their travel agenct I will.never book with them ever again.i book their flight package and you mean to tell me you cant change your flight or hotel dates and only thing they can say is sorry I had an emergency sorry I had emergency but couldn't flight the date I originally book from them and no change I never hear of a company that do no change I understand no refund but no changes that cruelty I lost $900 with their travel service cause i had a emergency and need to give the hospital and I couldn't make it that day hotel told me to call and they said no change all I want was to change my ticket for the next day and they couldnt do that and any other hotel or airline would offer change caus they have common sense rveryome has emergency and thimgs happen last minute i will take them to small claims court this isn't right at all one day someone gonna sue their travel agency purchasing power you guys need to change your dealings with that travel company they are evil and now I had to repurchase my ticket with another airline and company plus pay them back for a flight and hotel i never use. I book another flight also for myself it cost $248 same thing happen for June and I canceled with jetblue and thd told me the money went back to the originally card whe I called they said yes they got the refund but can't give it back to me they're just wicked never ever again use their travel they're scammed and they know people canceled flights and hotel cause we all have emergency or thi g come up last minute...I warning you guys don't ever use their travel everything else but that

I wish I could put zero. I placed the order on 422 for MCM bag to purchase and power and I order a Burberry perfume set. OK they sent me out. They gave me two different. I made one order but somehow another I got two different tracking numbers I don’t know why my order was supposed to be sent to the UPS store for pick up. They telling me the UPS store saying it has never been received. I got paperwork saying they only receive one package and then purchase some power when I disputed the transaction telling me they got a picture of a green door that the bag was dropped off. The bag was never delivered to no one when I clicked on the tracking number it doesn’t. It doesn’t show me a tracking of anything so purchasing power has really scam me the MCM bag price is $1500. I am filing a lawsuit. I do not believe that I owe $1500 for a product that I never received and that MCM bag was a signature required bag so how did somebody else get the bag and didn’t require my signature I would not recommend purchasing power to anyone. They is scamming people. It seems like you pay all this money and you don’t get to give your gifts, but if if it is a signature will be required purchase How did someone else get it? How do you deliver it to somebody else that’s how I know you they never deliver the product to anybody they trying to make me pay. I am disputing it with my job. I will be taking them to court. I will be filing charges on purchasing power because I would not pay $15-$1800 for MCM tote bag that I never received and they know I never received it because it was n signature required and the UPS store said it was never delivered there only one item which was the perfume. Thank you so much. I would not recommend anybody using purchasing power at all

This company is a scam i DO NOT recommend im currently paying for a product I have never received i been calling 4 times a week for the past 5 weeks for them to put me on hold then tell me they will email me when they have more information and NEVER email me back with an update I keep asking them to cancel the order and they give me a million excuses I will be reporting them to the FTC first thing in the morning I have recordings of the last 5 calls where they are lying and giving me the run around whenever i ask to speak to a supervisor im told they dont have one

This is a terrible company please be careful with setting up allotments with the company I was told 3 different excuses of why they cancelled my order after payroll allotment was set up and then once they received the first payment from my payroll to there bank they stated in order for me to get money back from my order that purchasing power cancelled on there end that I would haft to wait 30-60 buisness days for my funds to be sent back not to me but to my employer and then I would haft to wait for employee to send it back these people are terrible and liars highly wouldn’t recommend only if you in the business of getting your money stolen .

Purchased 6 items and had to pay for shipping for each individual item, which was $150. They ended up sending all the items together. I called and complained and they basically told me that I will be charged $30 for each individual item to send back. Definitely a rip off.

This business is a rip off. I understand you have to make money but good lord the mark up is ridiculous. I honestly don’t understand how this company is still in business.