Purchasing Power Anmeldelser 

If I could give this company, zero stars I would back in July 2025 I ordered a $2000 iPhone which I never received. I called the company and was told they would look into it. I called UPS they had a tracking number but yet didn’t have the phone. I called Purchasing Power again. I even talked to human resource about it and had a phone call from a manager asked me to call her. I thought we were gonna fix the problem but nope she never answered me back. She never answered my email so now I’m stuck paying for a phone that I never received. Pretty sad. Never will I order anything from this company again?

I am grateful to PP when I need or even want something that I can't afford full price upfront, I'm able to make smaller payments and not make a huge impact on my finances, very convenient!

This absolutely one of the worst companies. I brought tires from them. It was the wrong tires. I return them the same day. Got an email a day or two later about the tires being returned. One month later they are still taking money out of my paycheck and have not returned the credit and tell me they do not refund you your money. I called every week twice a week to see what the update was and kept getting the run around. Literally the same answer wait 24-48 business days. I ask to speak to a supervisor. I spoke to Raja and there was absolutely nothing he can do and was no help. He stated they don’t give him any information or updates but my problem has been escalated to the right team. I asked to talk to someone higher than him and he told me it will take 5 business days. Still haven’t heard from anyone. I will never buy another thing from them and I will spread the word about this company to anyone I can. For them to treat customers like this especially loyal customers it’s ridiculous. Plus they up charge all their prices so I should have known better. If I could give a negative star I would.

My first order which I made in November was cancelled mid December which was supposed to be my Christmas Gifts. I had to reorder the items again and still they messed up the most important one by sending to an address that is not in my profile. I have been waiting since December for them to resend shipment for the item to the correct address but had to be credited instead because of whoever does the shipments messed it up. I ended up being the short end of the straw. That was supposed to be my wife's Christmas present that is why I am so angry.

I purchase a TV December 3rd 2025 the item was in stock the time I purchased it. And I still haven't received the tv. I been calling and calling no update, no help, no solution. Now today is January 13th 2026. Im still waiting for a TV to show up. It been over a month this is unacceptable for business. The fake tracking number I received. Saying no results. I escalate the issue to the supervisor he just as clueless himself, saying a very rare situation this never happen before. Only answer i received just wait

If they didn't have like 200% markup it would be great, but I guess that's how they get there money, you would be better off getting a credit card and msking those double payments with less interest,

This is the worse company to deal with ordered a item that I didn’t recieve maybe someone stole it they was supposed to credited me back still haven’t and still taking payment out of my account for items I don’t have the communication with them is horrible I recommend knowone to do business with this company

I ordered a laptop. Before opening it I contacted customer service and asked them if they could apply the promo code from the one I received to one I found that I like better. They said no because it was expired. That order was literally over a $1000. I’m even okay with a senseless $35 return fee. It was like come on. It’s not like it was the only thing I ordered. Then I ask if there is anyone else I can talk to and get completely ignored all on top of the fact they were using an interpretation program of some sort on their computer so they weren’t even understanding half of what I was trying to say. I answered the same questions 3 times over. Get it together for real.

It should be a zero! If you need to return an item and stop payments...good luck!
They continue taking / stealing your money out of your check. My coworker has been dealing with this for 3 months. Every week they tell her they'll fix it and every paycheck there's more money and a different amount taken. It's ridiculous. Customer service is a joke and they resolve nothing. Go straight to BBB or FTC. They suck

It’s the shipping fees… we all know that the cost of the items are marked higher than normal, but then they go and add a $15 shipping fee on top of that… and that’s for every single item… and even if you buy the same item twice.
The so called promos they have never work on anything , and the spend a set amount to save … is ridiculous. All I can say is once again a merchant has figured a way to get over on the people… always claiming to be in the name of help… but it’s not helping us at all… not when we are being overcharged three times… but it’s a choice and now that I see the light this will be the last time for PP
I contacted PP about a shoes I returned and they charged me shipping fees for … and they stated I was charged because I stated I didn’t like shoes… and that was totally incorrect… I returned 2 pair of shoes one I bought for self a size 8 and another a gift a size 9… the size nine I bought on the app was a burgundy colored shoe… when I got the shoe the shoe was purple… I stated that in the reason for the return for size 9… and the size 8 was flopping of the back of my heel which was my actual shoe size and yet the shoe was still too big.. and I still was charged a return shipping fee for both… bottom line is what I stated in the earlier part of this review.. PP is to pricey and the shipping fees add to it

I ordered a ps5 for my grandson for Christmas I checked the address information it was all correct before submitting they sent it all the way to Tallahassee Florida and then requested it be sent back so I called they sent out an replacement now the same thing has occurred and I’ve contacted purchasing power and they even confirmed the address these people are dumb as hell never a supervisor around or manager so now my grandson isn’t going to have his ps5 for Christmas and charged me both times and nothing has been credited back to my account yet

On almost any item you select, you can look up the exact item and purchase it for cheaper either at a big box retailers website, the brands website, etc. Basically just a weird website for companies to debt trap their employees lol

I have been a user of PP for some time and find that its very convenient! I was going to order a few small items and saw that I was going to be charged $17 to $20 for each individual item to ship. This accounted for more than a 1/4 of the total price of the items or $71 dollars. I would understand if they were oversized items but a Polaroid camera, 2 rolls of film and a pair of shoes???Why are you charging so much for shipping on each item? This is robbery!

I purchased a $500 rental through purchasepower and when I went to pick up the rental I was asked to put down a $300 security deposit which I did not have. I made sure to check the policy and look at all the fine print and nowhere did it say that I would have to put a $300 security deposit. On top of that the vehicle was a small beat up bucket with no rims, didn’t even look like a car that belonged there. I ended up having to walk all the way home and it was freezing cold, so cold I couldn’t even move my hands. I called purchasepower and they said they can’t do anything about it, so I just paid $500 for nothing at all, straight robbery.

So I did go back to try and get the rental the next day, I had the security deposit but I still wasn't able to get the rental, they told me that the pick up time had expired even though it hasn't been 24 hrs yet and they knew I would come back but they still canceled it on me. I been really sick from the day I had to walk home in the freezing cold, Ive been out of work for a few days now also. Purchasing power keeps giving me the run around and telling me theres absolutely nothing they can do about it, but this wasnt my fault at all, I did everything I could possible do on my end. Ill never use purchasing power again everyone beware

Exactly What she said
They replied to my message below 👇 but they never credited anything do not believe in them

They replied to my message below 👇 but they never credited anything do not believe in them

I bought a Gucci bag from purchasing power… (stupid on my part) After some time I went to resell the bag. The bag could not be resold because it could not be authenticated. I was sold a fake bag. After months and a lot of phone calls, they did take back the bag and returned my money. However, they reapplied my refund to another order. Now they continue to take money out of my paycheck for a balance that’s been settled with the refund. It’s been quite a nightmare. I think purchasing power does intentionally sell some unauthenticated merchandise so buyer beware.

I will never purchase anything ever again. I spent nearly $5,000 with this company on a few items for my home. In less than a year a Samsung Microwave I purchased with a 3 year warranty plus a year warranty with the manufacturer also, and neither one helped with repairs or replacements. I was told to call a repair guy and I would be reimburse for my trouble. What a protection plan AllState has which I also Purchased. Thanks Purchasing Scammers opps I mean Power.

I’ve had repeated issues with this company, and the most recent experience was extremely frustrating. Over the past week, I tried multiple times to book flights through their platform and was met with constant errors. I tried from both my phone and my laptop — same issue.

When I called support on Monday, the representative told me to try a different airline and attraction. I switched from American to Delta (much more expensive) and even tried attractions near both my destination and my home. Still nothing.

On Tuesday, I tried again with no success. I chatted with a representative who was very polite and even tried escalating the issue, but she also couldn’t complete the booking for me.

By Wednesday, I called again, and the representative I spoke with showed little effort to help. She only suggested trying a different airport, which also didn’t work.

Meanwhile, flight prices continue to increase, and this company already charges higher than booking directly with airlines. They also tack on an extra tax fee, even though taxes are already included in airline pricing.

Overall, this service is unreliable when you actually need it, and the support team doesn’t seem capable or willing to resolve issues. Very disappointing, especially since this is the vendor my company requires us to use.

orders never shipped stuck in order review 3 times in a rom customer service is a joke unhelpful

Phone listed as blacklisted as of 9/5/25. Had August return. But reciever was ill. Only now able to set up

They were most unhelpful. Scolded me about return window. Did not fully understand the situation.

Now have to wait 3-5 days for what resolution.

BOTTOM LINE -SOLD A BLACKLISTED PHONE...IT'S NOT COMPLIANT WITH APPLICABLE REGULATIONS

BUYER BEWARE

Update: since this review and BBB They attempted to call for a resolution. Issue is they were called by recipient then myself with no results. Called them back today, nobody answered. BUYER STAY AWAY