Purchasing Power Anmeldelser 

I booked a hotel room for a trip to DC and was not able to go. I did purchased insurance and am getting the run around in getting reimbursed. They need proof that I didnt check in and everyone I reach out to to get this is giving me the run around. My next step will be BBB and AG complaints on both purchasing power and the insurance provider.

My wife and I booked a cruise for our son's college graduation gift, through Purchasing Power on 2/16/25. During the process and trying to get rooms close to each other for ourselves and my son and his guest, the wrong room was booked. First of all, when selecting we chose middle of the ship and once everything was paid for and we checked, we were placed at the very back of the ship. To top it off, the room for my son and his guest ended up being a room with two small beds with a post between them and no way to join them to make just one bed. We immediately started trying to talk to someone at Purchasing Power to help us change this room to a normal room where the beds would convert into one. We didn't even care if it was close to our room, anywhere would have worked. We didn't even pursue the issue of being at the back of the ship, we just wanted a room that had one bed. Over 95% of the ships rooms offer two beds that can convert to one. One of the 5% that can't is what we got. It has been 4 days and many hours of back-and-forth on the phone, talking to both Purchasing Power and Carnival. Carnival has been great, they have repeatedly told us to just have Purchasing Power contact them and they would be more than willing to change the room to what we need. Purchasing Power on the other hand, has told us that it is their company policy to not reach out to Carnival. They have flat out refused to help us in any way. They will do nothing. The representatives have been extremely unempathetic and rude. We have been told we are stuck with what we got! Carnival has bent over backwards to try to help and are willing to help, but this company has no desire for customer satisfaction or compassion to their customers. So now we will have spent over $3000 for something that we did not want and according to Purchasing Power, we'll just have to deal with it!
Please, do not do business with this company or risk being disappointed and unimportant like us!

Been having an issue with a couch I ordered on Dec 11. Then I get a message from Jasmine at the corporate office who has been of no assistance. Telling me thank you for my patience and to let her know what else she can do. It came off very condescending and sarcastic I have no patience for these type of things at all. The couch was ordered on 12/11/24, that went from 2-4 weeks to we don’t know when it’ll be here, then supplies were out of stock, to 6-8 weeks, to sitting at a warehouse down the street from my daughters apt from 2/4/25, to several calls, several chats, several emails and several supervisors, to the warehouse saying it hadn’t been scanned to someone lying saying they tried calling my daughter, to the last manager saying she was going to follow up with us from Tuesday and STILL HASNT , to my daughter just getting a call Thursday to say it will be delivered today.

All of this and the email did not include ann anpology. They offered to pay for shipping weeks ago. Now here we are, delivery day. Whoo Hooo!! Only for the company to arrive at my daughter’s apt with the WRONG COUCH!! It was BROWN AND UGLY. We ordered Mulberry. We had them take it back. My daughter threw out her old couch to make room for the delivery today so now she has absolutely nothing. I called but the office is closed today. Wonder what excuse the company will come up with this time.

I would not recommend this service, they overprice the items, the price they quote is not the price they take out of your check its much higher, when I returned an item they do not send your payment back they add your return to your balance when I was told that I would get a full return, I definitely would not recommend this service at all

Very good I’m glad to have chosen you guys

Delivery, UPS didn't deliver to address. UPS never left any attempt notifications. I had to track my package down after providing detailed information for delivery.

Although it wasn't what I wanted you guys helped me return and replaced

I love the items that i brought every last one of them works wonderful and i love them all

Thank you very much

Yes the machine I got is exactly what I wanted

I like the overall design of the bed.
I didnt like the fact that the holes don't line up or the screw part was missing in the bed.

The access and selection is great. This site saves me a lot of time to do my holiday shopping or just regular shopping with the ability to pay over time.

Very easy process and my goods were delivered in a timely fashion!

The shopping experience was great in the jewelry section,I would only add that the sizes come in half and whole sizes because all fingers are not alike.

i'm missing a ps5 bundle that i ordered and i have not recieved it yet!!!

evey to munuver

Do NOT, under any circumstance, do order from these people. Their customer service is absolutely horrible!! All I wanted was a replacement leveling foot for my washing machine. They are making me return it. Nobody speaks English, was is typical these days. Stay away. Problems are a nightmare.

It was easy to get what I needed. Only problem is, I don't know how I'm supposed to get my flight tickets. There is not enough information. If I call, no offense but I can barely understand the person that is reading of of a script.

I was able to get my order in a timely manner, no issues with my order.

It was easy to shop and make my travel purchase.